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Acappella Suite Hotel & Residences

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No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
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US$53
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Traveller (212)
Room & Suite (77)
Pool & Beach (15)

About

#2 of 75 hotels in Shah Alam
Location
Cleanliness
Service
Value
Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Malay

Location

37Car recommended
Grade: 37 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
255Reviews9Q+A44Room tips
Traveller rating
  • 163
  • 64
  • 15
  • 6
  • 7
Time of year
Traveller type
Language
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Popular mentions
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GoPlaces17915824416 wrote a review Sept 2023
1 contribution
Having a family trip last week. We book a standard room with a living hall. The bed was really hard like a bamboo bed. I remember previously is was quite comfy and bouncy. Had a back pain due to that. Then we tried the pool. The pool was poorly maintaned. Water was not circulating thus causing the water to look cloudy and dirty. Made a complain but the issue was not resolved until i check out. They need to improve more
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 10 Sept 2023
We thank you for your review and very much regret the inconvenience you faced during your recent stay with us. These issues shall be highlighted to our teams for immediate action and we hope the experience would not deter you from a future stay with us. Allow us another chance to make it right and we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rabbie H wrote a review Sept 2023
1 contribution
Receptionist very polite and helpful for birthday surprise arrangement. Environment with clean and comfortable. Free parking Room with kitchen (with basin, fridge and oven) Strong Wi-Fi connection (free Wi-Fi)
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 1 Sept 2023
Thank you very much for your positive review. We are delighted to hear that you and your family had a good experience with us and that you chose us for a very special birthday celebration. Hope the experience was meaningful and we certainly look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway57446065577 wrote a review Sept 2023
1 contribution
Its been a pleasant stay for our family. The staff is super helpfull and friendly. And understanding also. The room (suite) is really nice and clean. The pool is wonderfull. Definitely will choose acappella if i plan to stay in shah alam.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 1 Sept 2023
Thank you very much for your positive review. We are delighted to hear that your stay with us was wonderful and nice. We aim to be your accommodation of choice while here at Shah Alam. With that, we look forward to welcoming you back again in future and hope you would recommend us to others too.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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neelda m wrote a review Aug 2023
1 contribution
The location is perfect . The room worth for money . Pool area good addition. Breakfast good . Enjoy the stay. Kids happy !!!!!!! Surely come back and recomended to other family and friends. Good job Acapella !
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Aug 2023
Thank you very much for your review. We are delighted to hear that your family was pleased with the experience and you found it value for money. Our sincere thanks for recommending us to others too and we certainly look forward towards welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces04427574563 wrote a review Aug 2023
1 contribution
Parking is longer easy when the room card is not useful for it as before. Need to use bank card or touch n go card, and need to validate it at thr counter everyone u want to go out. It was wasting time actually
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 27 Aug 2023
Thank you for your review and we very sincerely regret your unpleasant experience concerning the carparking. We shall bring this up with the new carparking operator and hope this experience alone would not deter you from a future stay with us in future. With that, we hope you would consider us again in future and we would look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger65285606679 wrote a review Aug 2023
1 contribution
overall is good. nice experience to stay with great hospitality from the hotel staff. location also startegic. affordable & reasonable price. really had my leisure time with family. recommended hotel to stay.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 21 Aug 2023
Thank you so much for your positive review. We are delighted to hear that you and your family enjoyed the stay with us and that you experienced great hospitality at an affordable price. Kindly recommend us to others as a leisure destination of choice and with that we also look forward to welcoming back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daydream11356329031 wrote a review Aug 2023
1 contribution
Nice room, nice service. Wish the parking have its own guest access card to make it more convenient instead of using tng and validate it at reception. Overall it's a good place to stay and the staff is very helpful.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 20 Aug 2023
Thank you very much for your positive feedback. We are delighted to hear that had a great experience with us although regret the inconvenience you faced with the parking. Having said that, we hope this would not deter you from a future experience with us and we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure51151024271 wrote a review Aug 2023
1 contribution
Perfect & facilities in good condition. Business trip & family trip all in one. Breakfast is good. Swimming pool superb. Room good for all of us. Recommended to everyone to stay when you visit Shah Alam
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 15 Aug 2023
Thank you so much for your positive review. We are delighted to hear that you had a Perfect experience for your all in one trip and that our offerings suited your travel needs. Especially grateful that would you recommend us to others too and with that we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail23284688989 wrote a review Aug 2023
1 contribution
Large room with kitchen My unit was spacious,clean and well kept Easy check in & check out Ample & secured parking space All staff Accapella hotel very friendly Cozy and comfortable Recommended to all
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 6 Aug 2023
Thank you very much for your positive review. We are delighted to hear that your experience was cozy and comfortable and that it was something worthwhile. Hope you would recommend us to other and we do look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway41626578756 wrote a review Jul 2023
1 contribution
My recent stay at the hotel was a delightful experience from start to finish. From the moment I walked into the lobby, I was greeted with warm smiles by the receptionists, setting the tone for the rest of my visit. The check-in process was seamless, and the receptionists efficiently handled all the necessary formalities while making me feel welcome and valued as a guest.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Jul 2023
Thank you for your positive review. We are delighted to hear that you had a fantastic experience from start to finish and we indeed value your patronage. In delighting you, we look forward to your future visit and also hope you would recommend our hospitality to others too.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$44 - US$58 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
210
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ACAPPELLA SUITE HOTEL & RESIDENCES (R̶M̶ ̶2̶5̶2̶) RM 192: UPDATED 2023 Reviews, Price Comparison and 255 Photos (Shah Alam) - Tripadvisor