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No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
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US$53
Fully refundable before Sat, 16 Dec
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US$40
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Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
Having a family trip last week. We book a standard room with a living hall. The bed was really hard like a bamboo bed. I remember previously is was quite comfy and bouncy. Had a back pain due to that. Then we tried the pool. The pool was poorly maintaned. Water was not circulating thus causing the water to look cloudy and dirty. Made a complain but the issue was not resolved until i check out. They need to improve more
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 10 Sept 2023
We thank you for your review and very much regret the inconvenience you faced during your recent stay with us. These issues shall be highlighted to our teams for immediate action and we hope the experience would not deter you from a future stay with us. Allow us another chance to make it right and we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Receptionist very polite and helpful for birthday surprise arrangement. Environment with clean and comfortable. Free parking Room with kitchen (with basin, fridge and oven) Strong Wi-Fi connection (free Wi-Fi)
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 1 Sept 2023
Thank you very much for your positive review. We are delighted to hear that you and your family had a good experience with us and that you chose us for a very special birthday celebration. Hope the experience was meaningful and we certainly look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its been a pleasant stay for our family. The staff is super helpfull and friendly. And understanding also. The room (suite) is really nice and clean. The pool is wonderfull. Definitely will choose acappella if i plan to stay in shah alam.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 1 Sept 2023
Thank you very much for your positive review. We are delighted to hear that your stay with us was wonderful and nice. We aim to be your accommodation of choice while here at Shah Alam. With that, we look forward to welcoming you back again in future and hope you would recommend us to others too.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is perfect . The room worth for money . Pool area good addition. Breakfast good . Enjoy the stay. Kids happy !!!!!!! Surely come back and recomended to other family and friends. Good job Acapella !
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Aug 2023
Thank you very much for your review. We are delighted to hear that your family was pleased with the experience and you found it value for money. Our sincere thanks for recommending us to others too and we certainly look forward towards welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parking is longer easy when the room card is not useful for it as before. Need to use bank card or touch n go card, and need to validate it at thr counter everyone u want to go out. It was wasting time actually
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 27 Aug 2023
Thank you for your review and we very sincerely regret your unpleasant experience concerning the carparking. We shall bring this up with the new carparking operator and hope this experience alone would not deter you from a future stay with us in future. With that, we hope you would consider us again in future and we would look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
overall is good. nice experience to stay with great hospitality from the hotel staff. location also startegic. affordable & reasonable price. really had my leisure time with family. recommended hotel to stay.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 21 Aug 2023
Thank you so much for your positive review. We are delighted to hear that you and your family enjoyed the stay with us and that you experienced great hospitality at an affordable price. Kindly recommend us to others as a leisure destination of choice and with that we also look forward to welcoming back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice room, nice service. Wish the parking have its own guest access card to make it more convenient instead of using tng and validate it at reception. Overall it's a good place to stay and the staff is very helpful.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 20 Aug 2023
Thank you very much for your positive feedback. We are delighted to hear that had a great experience with us although regret the inconvenience you faced with the parking. Having said that, we hope this would not deter you from a future experience with us and we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect & facilities in good condition. Business trip & family trip all in one. Breakfast is good. Swimming pool superb. Room good for all of us. Recommended to everyone to stay when you visit Shah Alam
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 15 Aug 2023
Thank you so much for your positive review. We are delighted to hear that you had a Perfect experience for your all in one trip and that our offerings suited your travel needs. Especially grateful that would you recommend us to others too and with that we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Large room with kitchen My unit was spacious,clean and well kept Easy check in & check out Ample & secured parking space All staff Accapella hotel very friendly Cozy and comfortable Recommended to all
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 6 Aug 2023
Thank you very much for your positive review. We are delighted to hear that your experience was cozy and comfortable and that it was something worthwhile. Hope you would recommend us to other and we do look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My recent stay at the hotel was a delightful experience from start to finish. From the moment I walked into the lobby, I was greeted with warm smiles by the receptionists, setting the tone for the rest of my visit. The check-in process was seamless, and the receptionists efficiently handled all the necessary formalities while making me feel welcome and valued as a guest.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Jul 2023
Thank you for your positive review. We are delighted to hear that you had a fantastic experience from start to finish and we indeed value your patronage. In delighting you, we look forward to your future visit and also hope you would recommend our hospitality to others too.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.