Acappella Suite Hotel & Residences

Acappella Suite Hotel & Residences

No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Traveller (238)
Acappella Residences - Bedroom
Room & Suite (79)
Pool & Beach (15)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#2 of 29 hotels in Shah Alam
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Malay

Location

No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Kuala Lumpur Intl Airport
42.7 km
See all flights
Sultan Abdul Aziz Shah Airport
333Reviews9Q+A50Room tips
Traveller rating
  • 216
  • 76
  • 21
  • 8
  • 12
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Sumandran M wrote a review May 2024
1 contribution
5.0 of 5 bubbles
Good customer service, front desk needs a thumbs up, room facilities on point, heater works fine, beds could have been vacuumed more thoroughly but still decent, no issues. Overall a satisying short stay and will come back again and plan to stay longer. Cheers.
Read more
Date of stay: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 10 May 2024
Thank you very much for your positive review. We are most delighted that you were satisfied with our hospitality offerings. Our sincere regret over the beds though. Hopefully, this did not cause you too much discomfort or inconvenience. We are also humbled that you would like a longer stay with us and we sincerely look forward to welcoming you back again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ym_onthego wrote a review Jun 2022
Kuala Lumpur, Malaysia68 contributions24 helpful votes
4.0 of 5 bubbles
Staff were friendly. Room was spacious but bathroom cleanliness could be improved. Breakfast started early around 7am. Breakfast selection was simple. Free parking included and must validate ticket before exit.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 8 Jun 2022
Thank you very much for your review. We are pleased to hear that you had an overall good experience during your stay with us. We do however regret the bathroom cleanliness and will certainly try to improve on that. Hope this would not deter you from a future experience with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freedom49125104319 wrote a review Feb 2024
1 contribution
4.0 of 5 bubbles
So far good to stay..
Normally if bring kids to hotel they will happy n will make a bit noisy at room because too excited..

But then i’ve got complaint ask me to not make any noisy..😅😅😅

First in my life got complaint like in hotel..😅😅

But is ok..

4.7/5
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 19 Feb 2024
Thank you very much for your review and we are delighted to hear that your kids are always happy and excited to be back here. We regret whatever unpleasantness the complaint of noise may have caused and shall investigate the matter. Having said that, we hope this experience would not deter you from a future stay with us in future and we certainly look forward to welcoming you back again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nur wrote a review Oct 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
kids club one of the great facilities provided for hotel guests. should continue ... kids club employee Mohd Amin is very friendly kids and customer friendly. Thank you very much.

Facilities sangat bagus cuma dari segi kedudukan kids club terpencil dan agak tertutup dari segi pandangan umum dan promosi tentang kids club oleh pihak hotel tidak diwar war kan.

Keseluruhan terbaikk...
Read more
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 3 Oct 2020
Terima kasih di atas pendapat anda terhadap Kids Club. Kami berasa amat bangga keluarga anda menikmati layanan mesra kami terutamanya yang diberi oleh Amin. Kami pasti akan kirimkan penghargaan anda kepada Amin. Dengan pengalaman terbaik anda, kami berharap agar anda dapat berkongsi ini bersama rakan-rakan dan sekeluarga.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FarAway60024468940 wrote a review Sept 2023
1 contribution
5.0 of 5 bubbles
Cleanliness is superb, pillow and bed are very comfortable...however the price is not cheap. We had stayed here for several times before the pandemic, with the similar price we can get 2 rooms apartment before. Maybe nowadays everything is not cheap....the rest is good
Read more
Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 25 Sept 2023
Thank you very much for your positive review and we are delighted to hear that you had a comfortable stay. We are also humbled for your loyalty although regret that many things have changed as a result of the pandemic, one of which are costs, which are worldwide and industry wide sadly. Nonetheless, we hope this would not deter you from a future stay with us and we look forward to welcoming you back again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camper67176966554 wrote a review Oct 2023
1 contribution
3.0 of 5 bubbles
The room is clean, beautifully designed with pool view. Quiet for relaxing. The pool & playground are awesome too. Close @10pm. Children love it. Breakfast is OK, should add on live cooking section for pancake/ omelette etc. Coffee n juice option is very limited too.
Over all we had good time spent there. However, the parking system should be explained n emphasised to facilitate customers. Reception staff Izzan was very friendly n helpful. A cozy n affordable place to stay in shah alam.
Read more
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 15 Oct 2023
Thank you very much for your review and we are delighted to hear that your family had an enjoyable stay as a whole. We do however regret the shortcomings you felt when it came to breakfast but nonetheless thank you for raising this to our attention as a suggested improvement. We also note the parking system that you mentioned and will be looking into this. Our large appreciate for your kind mentioned of Izzan and he will no doubt be incentivized for leaving a positive impression on you. Hope you would consider us again in future and be delighted perhaps by more of our ambassadors.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass60067719293 wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Room are spacious and warm.
Hotel staffs are friendly and helpful.
Quite & Good environment to spend quality time with love one.
Breakfast start early at 6:30 a.m. till 10:15a.m. , good for those wha are wake up early.
Read more
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 27 Dec 2023
Thank you very much for your positive review. We are truly delighted to hear that you regarded your stay with us as being worthwhile. Hope you were able to indulge in the spaciousness and warmth that we provided and we are truly privileged to have hosted you and your loved one. With that, we hope you would consider us again in future and look forward to welcoming you back again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Subhi A wrote a review Sept 2022
1 contribution
2.0 of 5 bubbles
Worst internet experience of my life, I Think it’s going to haunt me for ages. My email didn’t download, YouTube videos didn’t play, I couldn’t watch Netflix when I’m back at night. Even house keeping was very bad. It’s spacious and cheap that’s pretty much it
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 18 Sept 2022
Thank you for your review and we very much regret your unpleasant experience especially with the internet connection and housekeeping. We shall raise this to the Management to improve in these areas and improve for future experiences.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dreamer54982410979 wrote a review Mar 2024
1 contribution
3.0 of 5 bubbles
Breakfast meals are really disappointed. Not worth with the price 😥😥 no orange juice, just pineapple juice and warm water. And the staffs not really make a quick steps in refill breakfast meals. Hopefully your hotel can improve about this.
Read more
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 4 Mar 2024
Thank you for your review and we sincerely regret your unpleasant and dissatisfactory experience over our breakfast service. This shall be raised and highlighted to our relevant department. With that, we would sincerely hope this experience would not deter you from a future experience with us to make things right.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DayTrip63645310033 wrote a review Nov 2023
1 contribution
5.0 of 5 bubbles
Overall is OK.
Just a sincere advise on safety manner when visitor enjoying the trampoline.
There might be possible that kids be under the trampoline while others are jumping on it.
Accident might happen n possible cause severe injury.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Nov 2023
We thank you for your positive review and for your loyalty to the extent that you returned to us a second time. Hope the experience was just as good as your first. Also, we appreciate your concern and suggestion concerning trampoline safety and would be highlighting this to the Management in due course. Having said that, we hope this would not deter from a third experience with us and we certainly look forward to your return in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Nizam M
Singapore, Singapore39 contributions31 helpful votes
You dont have to provide any marriage certificates, there wont be any complaint or raid unless the hotel management brought it up to the authorities.
Answer from ongkyw
Shah Alam, Malaysia159 contributions129 helpful votes
We would advise you to catch a airport limo from KLIA. Tickets can be purchased after customs clearance and the journey would typically cost between RM 68-75.
Answer from ongkyw
Shah Alam, Malaysia159 contributions129 helpful votes
iCity is located about 12 km away and is easily reachable by Grabcar within 15 minutes. Subang Airport is 16 km away and a good 20 minute journey without traffic. The way to the airport can however become congested at peak periods. Hope this helps.
JRHawley asked a question Sept 2017
Holmfirth, United Kingdom36 contributions31 helpful votes
Does the hotel have a bar?
Answer from SoWhat_76
Sentosa Island, Singapore66 contributions10 helpful votes
yes but i forgotten the name of the bar
Nur H wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Always choose weekdays instead of weekend."
Read full review
Tour16248407063 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Great place to stay. No regrets."
Read full review
Badrul Hisham wrote a tip Feb 2024
Kluang, Malaysia8 contributions5 helpful votes
5.0 of 5 bubbles
"The Apartment is great!"
Read full review
Daydream60821338070 wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"Excellent. "
Read full review
Stay35155780453 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Pool is very good. Clean ,calm , can healing. Not crowded. Just nice. View are nice. "
Read full review
Not the right property for you?
There are more places to choose from in the Shah Alam area.
PRICE RANGE
RM 188 - RM 254 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ACAPPELLA SUITE HOTEL & RESIDENCES (R̶M̶ ̶2̶3̶0̶) RM 178: UPDATED 2024 Reviews, Price Comparison and 281 Photos (Shah Alam) - Tripadvisor

All Shah Alam HotelsShah Alam Hotel DealsLast Minute Hotels in Shah AlamHotels near Acappella Suite Hotel & Residences
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire