Acappella Suite Hotel & Residences

Acappella Suite Hotel & Residences

No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Traveller (238)
Acappella Residences - Bedroom
Room & Suite (79)
Pool & Beach (15)
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About

4.5
#2 of 29 hotels in Shah Alam
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Malay

Location

No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Kuala Lumpur Intl Airport
42.7 km
See all flights
Sultan Abdul Aziz Shah Airport
333Reviews9Q+A50Room tips
Traveller rating
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  • 76
  • 21
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  • 12
Time of year
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Detailed Reviews
Zuriana Z wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
We had the pleasure of working with Mr. Alif Akbar Ishak while arranging our stay, and it was truly a remarkable experience. His exceptional assistance in providing us with the optimal solution left us thoroughly content. We extend our heartfelt appreciation to him for his professionalism and competence as the point of contact on that specific day. Our gratitude knows no bounds.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 21 Oct 2023
Thank you very much for your positive feedback and we sincerely appreciate your kind word towards Alif. Glad that his dedication to service and hospitality left you with a great impression and hope your stay with us was in equal measure. With that, we hope you would consider us again when back in Shah Alam.
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SamcroMC wrote a review Jan 2020
Kuala Lumpur, Malaysia50 contributions17 helpful votes
5.0 of 5 bubbles
Wonderfull Hotel. Nice n clean of room, also superb nice view, Friendly greetings, great service, staff followed up properly with any request, great setup, and decor. Love the atmosphere. I would definitely come back when I have the chance. Special thanks to Chef Faizal for always checking up on me during breakfast or whenever he passes by me. Seen him did the same with lots of other guests as well which is very nice of him. Thank you for a wonderful visit.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ongkyw, Guest Relations Manager at Acappella Suite Hotel & Residences
Responded 14 Jan 2020
Thank you very much for your positive review and we are absolutely delighted that you would regard your stay as having been wonderful. We certainly hope you would return to us in your future travel plans. We would pass down your comments to Chef Faizal and thank you for your personal recognition of his efforts, which the Management shall take a favourable action upon.
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mushroom001 wrote a review Sept 2023
Puchong, Malaysia524 contributions103 helpful votes
5.0 of 5 bubbles
love the suite we stayed. clean, big room. bed a bit hard but still good. not very wheelchair/stroller friendly as from carpark to lobby and around pool area have stairs with no ramp.
breakfast is good for the price paid.
swimming pool opens until 10pm include with pool towel. easy to find food around. kitchen is complete with utensils that we can use, but no stove.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 19 Sept 2023
Thank you for your positive review and we are delighted to heard that you loved the suite you stayed in. We shall highlight your concerns over the accessibility to our Management and are grateful that you have raised these. Nonetheless, we hope these would not deter you from a future stay with us and we certainly look forward to welcoming you back again in future.
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Culture23828295625 wrote a review May 2024
1 contribution
4.0 of 5 bubbles
1. I stayed in premier family suite. The suite is spacious complete with kitchen, dining table and a 3 seater sofa. However there is no stove provided, only a microwave to heat up food. Plates and cutleries provided too.
2. The down side : only 1 miserable bathroom with a shower and a shabby stained curtain. Should have replaced the shower curtain with glass partition.
3. Staff very courtious and friendly.
4. Swimming pool and play ground is a bonus for children.
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Date of stay: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 2 weeks ago
Thank you for your review. We are delighted to hear that your overall short family staycation was pleasant. Kindly accept our sincere regret over the stained shower curtain to which we shall act on. Hope this one item would not deter you from a future stay with us and we would sincerely appreciate another chance from you to make it right.
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Mirajuma wrote a review Sept 2020
4 contributions2 helpful votes
5.0 of 5 bubbles
Always book acapella hotel since 2012 if i have business matter in shah alam. With new kids club, my children enjoyable the set up & the activities provide. Friendly staff & pleasant environment. Just my suggestion please upgrade cleaning floor in the room maybe after PKP the room didnt use. Overall i give 96% to this awesome hotel. Always be my 1st choice 💟 -Amirah Ipoh-
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Sept 2020
Thank you very much for your loyalty and support throughout these years. We are pleased and delighted to have received this honorary review from you. Being your first choice in Shah Alam, we look forward to many more stays with us. Hope every trip back to Home Away from Home would delight you and your family always.
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SandalLeha wrote a review Mar 2020
Klang50 contributions20 helpful votes
+1
4.0 of 5 bubbles
I got a family room (room 814), it looks like a mini apartment. have a kitchen cabinet. Friendly staff, great rates, clean and modern rooms. Located at strategic place - near shopping malls, stadium, Subang airport. etc. I will come again here when I get a chance.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 10 Mar 2020
Thank you very much for your review. We are delighted and even privileged to be regarded as your preferred hotel in Shah Alam. Hope you made full use of the facilities during your stay and we certainly look forward to welcoming you back again in future.
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Wanderer50264698187 wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
Really friendly and helpful staff, and i amazed because they also provide face towel together with bath towel. Beyond my expectations, our 1 night stay feel so wonderful and peaceful. insyaAllah we will come again next time. Thank you ya. ❤️
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 23 Mar 2024
Thank you very much for your positive review. We are so glad to hear that you loved your stay with us and that you found it to be good value. Delighted too that we exceeded your expectation with our hospitality and we can't wait to welcome you back again in future.
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FarAway11729999674 wrote a review Dec 2023
1 contribution
+1
4.0 of 5 bubbles
Spending 2 nights family with young kids. Everything is good except breakfast. The taste is not good and lack of variety.
Parking space is good. Room is really clean, spacious and good amenities. Location is good since it is very calm and quiet place.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 17 Dec 2023
Thank you for your review and we are much privileged to have hosted your family during your family vacation. We regret the shortcoming where the breakfast was concerned and will be highlighting this concern to our Kitchen for improvements. Despite this, we hope you will not be deterred from a future visit and we certainly look forward to welcoming you back again in future.
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Passenger00194492192 wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
value for money. the room is very spacious. staffs attending to us very polite and helpful. location wise also strategic to places of interest. highly recommended especially those with kids ( family ).

- free parking
- lot of restaurants nearby
- supermarket withing walking distance
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Mar 2024
Thank you very much for your positive review. We delighted to hear you found our hospitality offerings value for money and we are humbled you would regard us as the perfect getaway. Appreciate your recommendation to others and we sincerely look forward to welcoming you back again in future.
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Global40579758195 wrote a review Nov 2023
1 contribution
3.0 of 5 bubbles
I stayed at premium king room. The room is a bit smelly the moment I entered the room. Bathroom too. The wifi line too slow. The floor at the dining area are a bit dirty. This is my third time staying at Acapella. But this is my first time i didn't enjoy staying here. Other things are good as usual.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 5 Nov 2023
Thank you for your review and we thank you for your continued loyalty. To that, we sincerely regret all the shortcomings that you have raise during your stay. Rest assured that these shall be looked into at the soonest possible. Hope that you would give us another chance to make it right and with that we hope you would consider us again in future.
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Answer from Nizam M
Singapore, Singapore38 contributions31 helpful votes
You dont have to provide any marriage certificates, there wont be any complaint or raid unless the hotel management brought it up to the authorities.
Answer from ongkyw
Shah Alam, Malaysia159 contributions129 helpful votes
We would advise you to catch a airport limo from KLIA. Tickets can be purchased after customs clearance and the journey would typically cost between RM 68-75.
Answer from ongkyw
Shah Alam, Malaysia159 contributions129 helpful votes
iCity is located about 12 km away and is easily reachable by Grabcar within 15 minutes. Subang Airport is 16 km away and a good 20 minute journey without traffic. The way to the airport can however become congested at peak periods. Hope this helps.
JRHawley asked a question Sept 2017
Holmfirth, United Kingdom36 contributions31 helpful votes
Does the hotel have a bar?
Answer from SoWhat_76
Sentosa Island, Singapore66 contributions10 helpful votes
yes but i forgotten the name of the bar
Nur H wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Always choose weekdays instead of weekend."
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Tour16248407063 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Great place to stay. No regrets."
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Badrul Hisham wrote a tip Feb 2024
Kluang, Malaysia8 contributions5 helpful votes
5.0 of 5 bubbles
"The Apartment is great!"
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Daydream60821338070 wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"Excellent. "
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Stay35155780453 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Pool is very good. Clean ,calm , can healing. Not crowded. Just nice. View are nice. "
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Not the right property for you?
There are more places to choose from in the Shah Alam area.
PRICE RANGE
RM 184 - RM 255 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACAPPELLA SUITE HOTEL & RESIDENCES (R̶M̶ ̶2̶3̶0̶) RM 178: UPDATED 2024 Reviews, Price Comparison and 281 Photos (Shah Alam) - Tripadvisor

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