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1, Persiaran Lagoon Bandar Sunway, Subang Jaya 47500 Malaysia
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US$113
Fully refundable before Sat, 7 Oct
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Traveller (2188)
360
Panoramas (23)
Room & Suite (451)
What is Travellers’ Choice?
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About

#1 of 27 hotels in Subang Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
Sunway Resort (previously known as Sunway Resort Hotel & Spa) is Kuala Lumpur’s most iconic 5-star hotels, situated in Sunway City Kuala Lumpur, Malaysia’s premier entertainment and hospitality destination. The hotel offers 477 smart, environmentally-friendly and intuitively designed rooms and suites fitted with state-of-the-art technology, including speciality suites that are perfectly tailored for different types of guests; from business travellers and families to wellness and luxury seekers. Discover exclusive lounges and family zones like the Aquaventure Playland and have an extraordinary dining experience, from world-class cuisine at Gordon Ramsay Bar & Grill, the multi-Michelin starred chef’s first-ever restaurant in Malaysia and outside of London to the vibrant market-style buffet at The Resort Café and laid-back poolside dining at Fuzion. Being inter-connected to the Sunway Pyramid shopping mall and Sunway Lagoon theme park, guests will be able to hop from elegant boutiques to exhilarating rides within minutes. Asia’s most outstanding events are also created here with multiple world-class event spaces including unique and vibrant venues. The options are simply endless at Sunway Resort!
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Business
Languages Spoken
Chinese, Malay
3007Reviews74Q+A100Room tips
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Mario wrote a review Yesterday
16 contributions56 helpful votes
I have had the privilege of staying in many 5-star Hotels around the world, and last week I stayed at the Sunway Resort. To say it was brilliant is an understatement. The room #1802 was magnificent and very spacious, and was a corner suite. The F&B outlets are delicious and the staff, I must say were all extremely helpful, special mention the Front Office Manager Ms. Suzanna Amin, very professional. The food is splendid at Black Tap, at the new Gordon Pizza, Pool Bar, Breakfast etc.. I enjoyed the Hotel and I felt like part of family. The staff members are very helpful. Well Done to Alex Castaldi and Team! Will definitely be back here soon for another unforgettable experience!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandra M wrote a review 26 Sept
Perth, Australia1 contribution
Class speaks for itself at this newly refurbished hotel. It is glamorous and the rooms are prestine, spacious and very classy. The guest service was amazing kudos to Ali who served me with a smile and told me everything I needed to know to make my stay enjoyable. I recommend this hotel to a travellers wanting to experience a taste of Malaysia
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Coach Elle Filani wrote a review 25 Sept
Kuala Lumpur, Malaysia8 contributions1 helpful vote
+1
I would like to extend my appreciation towards these amazing employees. - Fazian (Bellman) for his courteous & super helpful assisting us to shift the room. - Safwan (Duty Manager) he came to the room to check on me when my legs cramp so bad! - Ginny & Erica (FO) for their sweetest smile & always accommodating in assisting customers with their plesent look. - Anisan (Pool) assisted our kids when my son got injured & he was so kind enough to guard our kids while they play. - Farhan (Premium Lounge) so kind & friendly with us & our kids. So genuine serving us. - Izman (Premium Lounge) very professional & courteous serving us. - Kavi (Premium Lounge) very kind to us - Jason (F&B) assisted my dinner reservation very well. He is kind enough to get things prepared prior before arrival just how I requested. - Zatun, Alia & Johnny helped me with my Training needs. They are super attentive! - Niza (Sunset Terrace) are purely genuine. My girl cried because she was running and hit the edge of the table. Niza ran to us just to console her by bringing Yakult while we were already at the lift. That little gestures caught my heart big time. TQ Niza you are such a sweetheart. And last but not least Maqfirah (Duty Manager) for arranging & assisting us from the beginning of the trip, surprising my son for his birthday treats. I am so grateful and I can’t thank him enough! He is very kind, courteous and accommodating. ALL of the names I mentioned above rendered such an outstanding service throughout our stay here in Sunway Resort Hotel. TQ guys. The Hotel needs more employees like u!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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jer859 wrote a review 25 Sept
Singapore, Singapore72 contributions76 helpful votes
Pluses: 1. Luxurious and exclusive 2. Tastefully appointed rooms, bathroom was grey marble 3. Comfortable bed, with the firmness that i like 4. Love that they're giving distilled water in glass bottles and not single use plastic bottles 5. Even the check-in is speedy and luxurious (guest is seated) Minuses: 1. Pillows too flat for me 2. Expensive
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Theme park facing view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ad_loh wrote a review 25 Sept
Kuala Lumpur, Malaysia10 contributions3 helpful votes
My recent stay at Sunway Resort was nothing short of amazing. From the moment we arrived until our check out, every aspect of our experience was absolutely incredible. I can't help but rave about the impeccable service provided by Anisan, Suzanna, Ginny and Asmadi, and the bell boy that assisted with out luggage both during arrival and departure (sorry didn't manage to get their names). We especially enjoyed the Terrace Room and the kids' pool facilities, my kids had so much fun and was reluctant to check out :D The well-maintained facilities and the exemplary service from the hotel staff made our experience truly enjoyable. Thank you again for providing us with an amazing experience. We are truly grateful for the exceptional service and warm hospitality we received :)
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Curious531752 wrote a review 22 Sept
2 contributions
Family terrace is excellent for young children, with the waterventure and wonderland being huge hits with the children. Excellent food and exceptional and kind service from the premium lounge staff (Farhan, Izman and team). Reception staff very helpful and professional.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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christine A wrote a review 17 Sept
Melbourne, Australia1 contribution1 helpful vote
The Resort as a whole has one of the best customer service, we have ever had. We have travelled all over the world and find this Resort to be in a different league. Special mention to the Premium Lounge staff (Izman, Nelson and rest) and their Manager (Kasthuribai) , they provided by far the best service we could ever ask for. My family would like to give them a special thanks as we believe that staff like the ones in the Premium Lounge makes a Resort like Sunway great Resort and they created an amazing experience for us.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Beautiful 5 star Resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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tirangill wrote a review 17 Sept
15 contributions4 helpful votes
We chose the waterventure room with direct access to the pool. Our 3 year old loved it! It was our 10th wedding anniversary, the serenade dinner at Gordon's was lovely. But 2 staffs really stood out more than d rest. Mr Anisan at d pool was very good at keeping things safe, he continously went d extra mile with all d kids, and he was very alert on everything happening. Mr Saud from Sunset Terrace was so good with kids, ever so accommodating with kids needs. What gems of staff u have Sunway. Thank you for the hospitality. We will come again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Consider getting the sunway moments membership. Great deals with good discounts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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LatifahMB wrote a review 17 Sept
Kuala Lumpur, Malaysia5 contributions4 helpful votes
Sunway resort hotel is a place where you can relax , nearby shopping complex and can enjoy the sunway lagoon. The service is tip top starting from the reception Ms Elisa, till the premier/ club lounge Mdm Kasturi , Liza and Johnny whom had been so helpful to us during our stay there. The staffs at the sunset terrace, Niza, Ambrose and Afizah were also helpful to us where we celebrated our grandson's birthday there The outlook of the hotel after the renovation during the pandemic, is so different. It looks so majestic with the wonderful aura but its a little pricey!!! Despite that, when you return to the hotel , you feel so happy with all the friendly and familiar faces. These makes you feel that you are back there with your family after a long holiday ! Kudos to all the staffs there. Keep up the good work .👏🏻👍
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Afidzah wrote a review 16 Sept
Shah Alam, Malaysia140 contributions162 helpful votes
It was a very last minute decision for a short staycation on Malaysia Day. Check in and out was fast with Leela. She greeted us with her sweet smile and to my surprised I was lucky enough to be allowed for early check in before I could open my mouth to request for it. And my view was superb, she gave us the Sunway Lagoon view. All the staffs were so friendly. I lost my way while searching for the kids club and Izman was so kind to guide us to the place. The 2 staffs at the Kids club (sorry I can't recall their names) were also so friendly and warm. We were greeted with smile by the staffs at the kids pool too. A staff by the name of Johny were so attentive offering chocolates and cookies to my son. Felt so welcomed and will definitely come again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Bring your own socks for the kids club.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
US$123 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunway resort hotel and spa, sunway hotel petaling jaya
LOCATION
MalaysiaSelangorPetaling DistrictSubang Jaya
NUMBER OF ROOMS
477
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SUNWAY RESORT HOTEL (R̶M̶ ̶8̶3̶7̶) RM 626: UPDATED 2023 Reviews, Price Comparison and 2,734 Photos (Subang Jaya) - Tripadvisor

Frequently Asked Questions about Sunway Resort Hotel
Which popular attractions are close to Sunway Resort Hotel?
Nearby attractions include Sunway Pyramid Shopping Mall (0.2 km), Sunway Lagoon (0.2 km), and Stars Archery Sunway Pyramid (0.3 km).
What are some of the property amenities at Sunway Resort Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Sunway Resort Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunway Resort Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunway Resort Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Sunway Resort Hotel?
Conveniently located restaurants include Gordon Ramsay Bar & Grill, The Resort Cafe, and Busaba Thai.
Are there opportunities to exercise at Sunway Resort Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sunway Resort Hotel have an airport shuttle?
Yes, Sunway Resort Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sunway Resort Hotel have airport transportation?
Yes, Sunway Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunway Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunway Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.