Geno Hotel

Geno Hotel

Jalan Subang Mas, Taman Subang Mas, Subang Jaya 47500 Malaysia
Traveller (188)
Room
Room & Suite (79)
Breakfast
Dining (20)

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RM 204
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#4 of 20 hotels in Subang Jaya
3.6 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Geno Hotel consist of 244 rooms with 9 spacious meetings, event and conference room and a pillar-less Ballroom to accommodate company functions, utilize our meeting and function rooms as well as being able to accommodate to Malaysia’s diverse festive seasons and weddings.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Children Activities (Kid / Family Friendly)
Meeting rooms
24-hour security
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Minibar
Bath / shower
Complimentary toiletries
Room service
Safe
Seating area
Bottled water
Clothes rack
Iron
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Chinese, Malay, Tamil
63Reviews3Q+A7Room tips
Traveller rating
  • 32
  • 11
  • 10
  • 5
  • 5
Time of year
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Detailed Reviews
ratchana j wrote a review Jan 2020
Bangkok, Thailand33 contributions9 helpful votes
5.0 of 5 bubbles
Stayed at this nice large hotel for a business function: rooms are neat and clean with really nice views of Subang, check in and check out was fast and effortless. Hotel is located in the outer suburbs but still very accessible and a convenient drive to the airport and short distance to Tropicana golf course or the city center. Nicely equipped fitness facilities, swimming pool, nice breakfast selections, fast Wifi and the ballroom plus attentive service and catering to mention especially. Overall, great stay and great value.
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Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Higher floors for best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer18872302074 wrote a review Oct 2023
9 contributions
+1
5.0 of 5 bubbles
Thanks to Geno Hotel for making our only one and special day memorable. Their service team is excellent and responsive. The venue was spacious, clean and beautiful. They have a high quality sound system, a very large LCD screen to display your wedding slight show or video; spot light and LED light etc. They have virtually all the basic equipment to organize a good wedding. The food was delicious and very presentable; all our guess love it; it was worth what we paid for; nothing much left on the plates at the end of our wedding. A special thanks to Ms.Rika for her excellent and responsive service; she had accommodated most of our request.very thankful to her team as well.They have helped us a lot in organizing our event ; very good team work. Even though we are overseas, we have no worries about organizing our wedding.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kian Lim, Owner at Geno Hotel
Responded 21 Nov 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZettyZing wrote a review Jul 2023
Kuala Lumpur, Malaysia91 contributions13 helpful votes
+1
5.0 of 5 bubbles
I was there for a quick lunch with the fam. We have ordered some ala carte, which they have a wide range of local, western and fusion cuisines. Mr Faruk (F&B Manager) and Ms Jenny has offered good assistance and service throughout the meal. I was really satisfied with the taste and the food presentation 😊

As for the seating, they have a gorgeous view of the garden (outdoor and indoor). We chose to seat indoor of course with the hot weather 😝.

All in all, everything was great. I hope they open for buffet though as the ala carte was not enough 😂 surely will come back again in the near future.

Thank u again to Mr Faruk and Ms Jenny for their excellence in service ⭐️⭐️⭐️⭐️⭐️
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kian Lim, Owner at Geno Hotel
Responded 7 Aug 2023
Thank you for your review. We will share this with the operation team to let them know how we are doing
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SK Ramachandran wrote a review Dec 2022
Petaling Jaya, Malaysia93 contributions3 helpful votes
2.0 of 5 bubbles
I took this hotel as i have a wedding to attend in a nearby temple tomorrow morning,

Room is good, comfortable with nice ambiance and amenities.
They also gave me extra coffee, Tq

Bit disappointed with the following issues:

1. Water from bathroom flow out to room area,
(the management got it cleaned immediately as i high lighted to them) thanks!!

2. Car parking is nuisance, i paid RM200for this room and i still have pay RM8 for the car park which i have to park in the basement then take the elevator ground floor and walk across to the main lobby with all my luggage and hand carry items
(I stayed in many hotels around the world but i didnt experience anything like this)

3. Brakefast not included,
they gave a QR code to scan and order breakfast to be sent to the room, but it doesnt work at all, so when we call the extension, they said sorry we cant send breakfast to the room.

4. If i am staying here for 4 days in a row, my lower arm, suspensions, bolt and nuts will give away due to the road towards this hotel.

SK
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: get other hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Merahann wrote a review Jun 2022
1 contribution
5.0 of 5 bubbles
The staffs were Very helpfull, welcoming us , and how he engage with us undeniable very warming. En. Khairul from banquet, very friendly, well manners, well spoken . The arrangement was good , The food was delicious. Very recommended to all of you having a business talk / trip at this hotel . Very recommended ✅
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CJ wrote a review Sept 2023
2 contributions3 helpful votes
5.0 of 5 bubbles
We just held our wedding at the Geno Hotel in August. Overall, we had a really great experience. The rooms were clean, very comfortable, and the staff was amazing. Front desk staff Reliha and Shanifah were extremely efficient, pleasant and helpful. It was also a pleasure to work with Rika, our wedding coordinator, who was always responsive to our questions and needs. She went over and beyond to help make sure the wedding went smoothly. Food at the wedding luncheon was excellent. All our guests were very satisfied with the Geno Hotel's hospitality. If you are looking for a hotel to hold a wedding, I highly recommend this one.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kian Lim, Owner at Geno Hotel
Responded 5 Oct 2023
Thank you for your review. We will share this with the operation team to let them know how we are doing.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yan Ahmed wrote a review Jun 2022
1 contribution
5.0 of 5 bubbles
I stay for 2Days 1Night here for work purposes. A big thanks for one staff here, En Khairul from Banquet. He is very helpful and really kind for us. Thank you for ur concern on client needs, hopefully the management will notice his good response on handling client. 🥰
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iloveperth wrote a review May 2022
Johor Bahru, Malaysia96 contributions64 helpful votes
1.0 of 5 bubbles
We have booked several rooms to stay for three days last weekend. The rooms were not clean and there were holes in the bedsheets and pillow cases. The carpets were stained. Toilets were not cleaned properly. Service from housekeeper was terrible. Looks like there is only one housekeeper, he didn’t wear a mask and gloves. Sanitation is truly not done. After handling the trash he touched the clean towels. He balanced some clean towels on his shoulders!
SOP for Covid were not followed, guests were not masked especially while in the lift. I had to wait for half an hour for an empty lift to get to the breakfast hall because my mum is not vaccinated.
Location of this hotel is in an industrial area and eateries are none.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fana wrote a review Jun 2022
2 contributions
5.0 of 5 bubbles
Friendly banquet staff especially encik khairul. He is very helpful and very kind. He conduct and help our staff. He always make sure that he will topup food when he should so we dont have to wait for the food. Thank you encik khairul.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrstyan wrote a review Jul 2022
4 contributions4 helpful votes
5.0 of 5 bubbles
My 2nd time Staying in Geno Hotel last week, i just love the environment here. The hotel very cozy and peace. At this time, staff allocated me in highest floor so that i have a good view from my room. Room was ok only, maybe the hotel need to fix the plug as some is loose. My room come with dining. Having breakfast and dinner in this hotel. A lot of improvement compare to last time. Buffet line more neat and clean. Breakfast with rendang ayam that's the best! How i miss my mum cook in hometown. Variety delicious food to eat there. Will stay again definitely
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from satria
Anyer, Indonesia8 contributions5 helpful votes
No, they doesnt have pool for kids
Nurul Shaheera A asked a question Aug 2017
Is There A Bathtub..?
Answer from Linda H
We do have bathtub in our CEO Suite. You may directly call the hotel for your room reservation. Thank you.
SK Ramachandran wrote a tip Dec 2022
Petaling Jaya, Malaysia93 contributions3 helpful votes
2.0 of 5 bubbles
"get other hotel"
Read full review
Randall wrote a tip Aug 2021
7 contributions1 helpful vote
1.0 of 5 bubbles
"Dont bother spending at this hotel"
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ratchana j wrote a tip Jan 2020
Bangkok, Thailand33 contributions9 helpful votes
5.0 of 5 bubbles
"Higher floors for best views"
Read full review
Sokpeak wrote a tip Apr 2019
18 contributions3 helpful votes
3.0 of 5 bubbles
"Eat out is the best choice."
Read full review
Hafexan Yussop wrote a tip Dec 2018
1 contribution
5.0 of 5 bubbles
"Excellent in service, breakfast good."
Read full review
Not the right property for you?
There are more places to choose from in the Subang Jaya area.
PRICE RANGE
RM 188 - RM 254 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictSubang Jaya
NUMBER OF ROOMS
244
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GENO HOTEL (R̶M̶ ̶2̶6̶8̶) RM 217: UPDATED 2024 Reviews, Price Comparison and 188 Photos (Subang Jaya) - Tripadvisor

Frequently Asked Questions about Geno Hotel
Which popular attractions are close to Geno Hotel?
Nearby attractions include ESCAPE Petaling Jaya (6.8 km), Sultan Salahuddin Abdul Aziz Shah Mosque (4.8 km), and Sunway Pyramid Shopping Mall (5.6 km).
What are some of the property amenities at Geno Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Geno Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Geno Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Geno Hotel?
Yes, parking is available to guests.
What are some restaurants close to Geno Hotel?
Conveniently located restaurants include Charcoal Restaurant, myBurgerLab, and Bumbu Bali.
Are there opportunities to exercise at Geno Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Geno Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Geno Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to Geno Hotel?
Many travellers enjoy visiting Istana Alam Shah (12.6 km).
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