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Ruemz Hotel

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1 room 2 adults 0 children
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130 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Reviewed 2 June 2016

The room is not well maintained and air-conditioner was not really functioning although we have make a complaint over it...Not cool. Not a pleasant one night stay.....Water Pressure at sink was so terrible....Room smelly and dusty too....i can get some trash under the bed....

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Helpful?
1Thank Raan T
RuemzManager, Director of Sales at Ruemz Hotel, responded to this review

Dear Raan T, We pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay, and for that I am truly sorry. I have followed up with my team, and the issues have been fixed. Thank you for bringing them to our attention - it helps us get better. Navin...

Singapore, Singapore
Reviewed 30 May 2016

This is a great location if you are on business with Taylor's University. Otherwise, plan your transportation; Uber works well here. Not much shopping choices here, the nearest option is to get over to Sunway. Parking is not complimentary, so if you drive, do note but the charges are reasonable, RM$4 per day and I paid RM$12 for 3 days...

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1Thank PHLim_SG
Selangor, Malaysia
Reviewed 22 May 2016

The room is not well maintained and air-conditioner was not really functioning although we have make a complaint over it. The toilet looks old and moldy. Limited parking space and you will have to pay the parking on your own expense. Not a pleasant one night stay.

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Thank skinnyme88
Reviewed 21 April 2016

As I promised I will come back to this place again, after about a year, this place looks awesome. They have done a great job in uplifting the rooms with their colourful theme. I was pretty taken back by some of the negative reviews, but thought of giving it another try still. With not much of expectation but they have...

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1Thank MMyoungsis
Shah Alam, Malaysia
Reviewed 21 April 2016

I had stayed at Ruemz with low expectations, but honestly it met my expectations and beyond when i stayed for a night. Staff were pleasant and courteous, and have had so many improvements from before it seems. Go for the Lakeview rooms, it does not cost too much and is nice to have a view overlooking the campus and the...

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Thank GalactusSS
Kuala Lumpur, Malaysia
Reviewed 18 April 2016

The room was spacious, equipped with a King-sized mattress which was very comfortable. Wide selection of Pay Per View movies, which is quite okay for myself (in terms of price). Pampered my self in the Open Bathtub after a long day. Parking may be difficult at times as it is in the university. But overall, it was a good stay

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Thank ngkokpiew
London, United Kingdom
Reviewed 15 April 2016

If Sunway hotel is 5 star hotel, and Ruemz hotel is 6 star hotel that only exist in Heaven, Reumz starts as a angel smile and ethereal sound staff will melt my heart with charming eye when check in .The Ruemz staff significantly upping their service in terms of high skill and professional like British Royal Butler (yes, i been...

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1Thank JamesDeanhusband
RuemzManager, Director of Sales at Ruemz Hotel, responded to this review

Dear JamesDeanhusband, It is with great pleasure that i would like to thank you for your comment posted on Tripadvisor, we at Ruemz are extremely glad that we could have been of service to you and we look forward to serving you in the near future. Thank you once again for your flattering comment. Best Wishes, Navin J

Subang Jaya, Malaysia
Reviewed 15 April 2016

Ruemz hotel is located at Taylor lakeside,therefore it is very convenience to go Sunway Pyramid, Summit USJ and Da men. Nearby the hotel, there is a bridge link to Sunway Medical Centre, it only takes about 10 minutes walking distance. The room is decorated well and has good lake view. The coffee bean is at the lobby of hotel. Outside...

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Thank Sunny41516
Malaysia
Reviewed 11 April 2016

Didn't like how the toilet was built, there was no privacy at all. No carpark was given. Also, I wasn't satisfied with how the breakfast was served. The basic items were there, towels, shampoos, water, etc.

Review collected in partnership with this hotel
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Thank budgettraveller817
RuemzManager, Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to review our property. We highly appreciate your comments and I regret to hear that your recent experience with regards to our hotel’s facilities did not meet your expectations. Sincerely, Hotel Manager

bintulu
Reviewed 11 April 2016

(1) On 26 March 2016, upon check out your staff forget to refund RM50 key card deposit. Called up to follow up few times, spoke to the FO attendant in charge and requested to talk to FO manager and also emailed to your customer service agent yet no respond from hotel end until today. Money is not the main issue...

Review collected in partnership with this hotel
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Thank cadencec623
RuemzManager, Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to review our property. I regret to hear that your recent experience with regards to your stay did not meet your expectations, as well as the matters of inquiries made. Feel free to contact me at amychongying.lee@taylors.edu.my to let me know if there is anything that I could be of assistance. Sincerely, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A new & dynamic 82 room Boutique Hotel, the brainchild of Taylor's University School of Hospitality, Tourism and Culinary Arts, Brings to you Malaysia's first Progressive Hotel! Come and partake in our adventures!!! ... more   less 

Additional Information about Ruemz Hotel

Address: Taylor's University Lakeside Campus, The Boardwalk | No. 2, Jalan Taylor's, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: RM115 - RM256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruemz Hotel 3*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Ruemz Hotel staff and other travellers.
6 questions
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Pune
6 months ago
over a year ago

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Questions? Get answers from Ruemz Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best lake view”
 of 5 bubbles JamesDeanhusband, 3 Oct 2016 | Read review
“highest category room is advisable.”
 of 5 bubbles josephisaacpalal, 29 Aug 2016 | Read review
“Pay a little extra to face the pond, it is worth it.”
 of 5 bubbles PHLim_SG, 29 May 2016 | Read review
“Deluxe room are awesome”
 of 5 bubbles ngkokpiew, 17 Apr 2016 | Read review
“Ask for room facing on the lake view”
 of 5 bubbles 510vincel, 17 Dec 2015 | Read review
5 of 5