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Ruemz Hotel

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130 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Reviewed 13 June 2015 via mobile

Front counteris run by students, which are mostly inexperienced. My advice is, please have at least one supervisor to take care of these students. We booked the hotel via the hotel website and checked in at 4.30PM, but the room is not ready for check in, the reason given is too many guests checked in..Omg I stayed at many hotels...

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Helpful?
Thank Steven L
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We regret to hear of your dissatisfaction during your stay with us. We pledge to improve our shortcomings and hope to welcome you again in future to witness our improvements. Amy Lee Hotel Manager

Reviewed 9 June 2015

My experience staying in this hotel is nice. The room is clean, i was surprised that the staff are actually intern student and the service that is given is efficient. But the lift is too slow and the key card system always got problem, the wi-fi is slow and only limited for 2 devices.

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Thank Cindy A
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We are pleased to hear of your overall satisfactory stay with us. We hope to welcome you again in the near future to experience our improvements on the keycard and Wi-Fi issues. Amy Lee Hotel Manager

Johor Bahru, Malaysia
Reviewed 29 May 2015

I went to stay at Ruemz Hotel for a night in this early May as I have to go through an interview session in Taylor's University, which was just a walking distance from this hotel. I heard that Ruemz provides quite reasonable price to their room, but I found out that Ruemz had raise their price around 20% during the...

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Thank jameskoo1997
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. It was a pleasure to hear of your good comments on our staff and the safety of our hotel. We hear you on the comment of the room rate. Though the rates fluctuate according to the occupancy, we do provide promotional rates on special occasions. We regret...

Melaka State, Malaysia
Reviewed 20 May 2015

Stayed in 2014. Checked in was smooth , reception was friendly and helpful. I had asked for room decoration as it was my birthday . Surprisingly , it was well decorated with balloons , ribbons , rose petals , birthday card wishes from staff and with Birthday cake ! Well done Management ! Amenities was SuperB ! Aircond was cold...

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1Thank AspierL
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We are pleased to hear of your overall satisfactory stay with us. We pledge to make our guest’s stay as comfortable as possible and we are pleased to hear that you were delighted with the small gestures that we extended to you during your stay. We hope...

Surabaya, Indonesia
Reviewed 13 May 2015

The room is big and clean. The receptionists were friendly and helpful. There are so many restaurants around the hotel, which is really nice. But I'm not really satisfied about the breakfast (not so many options). Overall, this hotel is nice :)

Review collected in partnership with this hotel
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Thank Magdalena R
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We are pleased to hear of your overall satisfactory stay with us. We hope to welcome you back to Ruemz in the near future. Amy Lee Hotel Manager

Penang Island, Malaysia
Reviewed 2 May 2015

Location is convenient. Big and clean room, toiletery sets, coffee and tea sachets, kettle, shampoo, shower gel all provide. Shower has hot water , not luke warm one. Free wifi in the room is fast. There is a mini fridge in the room . Bed is very comfortable with two pillows provided for each of the twin beds. Security is...

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2Thank sbewe
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We really appreciate the positive feedbacks and we are indeed very pleased to hear of your overall satisfactory stay with us and that we had exceeded the expectations of a 3-star hotel. We hope to welcome you back to Ruemz in the near future. Amy Lee Hotel...

Sungai Petani, Malaysia
Reviewed 1 May 2015

Clean and big space. Free wifi with high speed internet connection. Inside shopping mall. Easy to find restaurant. Sometime didn't have reception at counter. Staff is friendly. Suggest to add in refrigerator. Will stay again in next trip.

Review collected in partnership with this hotel
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Thank Kelvin C
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We are pleased to hear of your overall satisfactory stay with us. We hope to welcome you back to Ruemz in the near future. Amy Lee Hotel Manager

Kuala Lumpur, Malaysia
Reviewed 19 April 2015 via mobile

bed, bathroom, amenities OK. parking a bit difficult esp if ur here on weekdays because its in the same compound as taylors uni lakeside campus. but on the weekenda the parking is ok altho a bit far. coffee bean is at the lobby which is convinient, 7eleven too.

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Thank mhd2011
RuemzManager, Hotel Manager at Ruemz Hotel, responded to this review

Thank you for taking the time to comment on your stay at Ruemz. We are pleased to hear of your overall satisfactory stay with us. We regret to hear of the inconvenience caused due to the parking issues. We hope that it will not discourage you from choosing Ruemz during your next visit to Subang Jaya. Amy Lee Hotel Manager

Malaysia
Reviewed 12 April 2015

Stayed for 4 nights. Arrived early so had to wait for 1 hour for the room. The room is a lil worn out with dark stains on the wall, but I'm fine as the room smells ok. The bill was messed up as they charged me higher than the rate that I booked online. However the manager rectified for me....

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Thank jennycyt
Reviewed 9 April 2015

-Nice Bathtub -Comfortable mattress -Delay of check-in, pending for housekeeping & maintenance -Warm air-conditioning (It's more like a heater... We were keep sweating in the room) -Unstable water pressure -Problematic door access card/device Can't really give a good review as it cost RM270+, it should be better.

Review collected in partnership with this hotel
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Thank Christi N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A new & dynamic 82 room Boutique Hotel, the brainchild of Taylor's University School of Hospitality, Tourism and Culinary Arts, Brings to you Malaysia's first Progressive Hotel! Come and partake in our adventures!!! ... more   less 

Additional Information about Ruemz Hotel

Address: Taylor's University Lakeside Campus, The Boardwalk | No. 2, Jalan Taylor's, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: RM115 - RM253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruemz Hotel 3*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Ruemz Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best lake view”
 of 5 bubbles JamesDeanhusband, 3 Oct 2016 | Read review
“highest category room is advisable.”
 of 5 bubbles josephisaacpalal, 29 Aug 2016 | Read review
“Pay a little extra to face the pond, it is worth it.”
 of 5 bubbles PHLim_SG, 29 May 2016 | Read review
“Deluxe room are awesome”
 of 5 bubbles ngkokpiew, 17 Apr 2016 | Read review
“Ask for room facing on the lake view”
 of 5 bubbles 510vincel, 17 Dec 2015 | Read review
5 of 5