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e.City Hotel @ One City

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Traveller (123)
Dining (8)
Room & Suite (8)

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About

#16 of 20 hotels in Subang Jaya
Location
Cleanliness
Service
Value

Finding an ideal hotel in Subang Jaya does not have to be difficult. Welcome to e.City Hotel @ One City, a nice option for travellers like you.

Guest rooms offer air conditioning, a minibar, and a refrigerator, and e.City Hotel @ One City makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and express check-in and check-out. In addition, guests can enjoy a rooftop pool and breakfast during their visit. As an added convenience, there is free parking available to guests.

Close to MinNature (2.8 mi), a popular Subang Jaya landmark, e.City Hotel @ One City is a great destination for tourists.

If you’re looking for a Chinese restaurant, consider a visit to F4 Fish Head, Charcoal Queen Fish Steamboat Restaurant, or Chilli Pan Mee, which are all conveniently located a short distance from e.City Hotel @ One City.

Should time allow, Core Design Gallery is a popular art museum that is relatively easy to get to.

e.City Hotel @ One City puts the best of Subang Jaya at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Valet parking
Paid public parking on-site
Wifi
Rooftop pool
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Sofa
Telephone
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Malay

Location

Jalan USJ 25/1, Subang Jaya 47650 Malaysia
e.City Hotel @ One City
99Reviews3Q+A14Room tips
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NBV2014 wrote a review Jul 2020
Malaysia90 contributions11 helpful votes
Since it’s still under recovery period of MCO , not much happening with this Hotel, Room needs an upgrade to reflect 4 star rating. Front Desk is awesome and very quick check in process. Maybe a welcome drink will be a good start. Anyway overall average for 3 1/2 star rating
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hoot1954 wrote a review Dec 2019
Kuala Lumpur, Malaysia208 contributions158 helpful votes
Arrival started well with reception staff very nice and helpful. Room was compact but clean, however bathroom a different story. Very tiny. Nowhere to hang anything. Not even a hook. No bath mat. Could not get dressed in the bathroom. Obviously no environemental policy as towels have to be dropped on the floor after use. Water cold as well. Housekeeping guy was wonderful and helped where he could. Brerakfast very ordinary. First day we arrived around 9am and half the items empty. Told they would not be replaced. What was there was cold as lids not kept down. Tables not cleaned. The woman who appeared to be charge was totally disinterested and lazy. Sitting down most of the time. We had to find the cultlery stations and source our own cutlery and napkins. Day 2 we came earlier and had more choice. Still the same problem with dirty tables and finding own cutlery. Can't recommend this hotel as not good value for money.
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: Upgrade if you can
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kenny_Zhong wrote a review Nov 2019
Singapore, Singapore7 contributions8 helpful votes
Currently staying at this hotel. Started from the recept and check in, overheard her telling her staff that even if there is space for early check in - they should not provide the room earlier to us. - not sure rationale. Even if its true, you should not say that in front of guests. i find her comments appalling. Next check into the hotel at level 9, after 2 hours, air con was not cold and had to change to another room at level 10. No Water Heater during shower. No floor mat provided in the toilet (not sure if their SOP had changed, previously they had). After a shower, whole toilet was wet which i thought in my opinion is quite inconvenient. Breakfast was the worst i ever had. (previously had roti prata, now no more). There is an egg station but all the eggs were left there (1 plate of sunny side up, 1 plate of scramble) for us to choose from and not freshly cooked. When we approached for help, they told us to choose from one of those cooked before left there long ago (it was very cold) I think this hotel should be reviewing its SOP, their rooms and most importantly their attitude towards guests.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MICE O, Hotel Manager at e.City Hotel @ One City
Responded 3 Dec 2019
Dear Mr Kenny, Thank you very much for your review on your stay at our Hotel and we are sorry to hear about your bad experience. We greatly appreciate your comments about aspects of the room that needs updating and we are happy to announce that we are at the moment implementing many of these upgrades to our Hotel within the next couple of months. We are sorry for the quality of food served during breakfast. Your comments will be shared with the relevant Department concerned and we will make sure improvements are made immediately. We apologise for the unacceptable behaviour of our Staff. However, we are sure that they did not act in this way on purpose and therefore we fully understand that it can be very uncomfortable from your viewpoint. Please also rest assured, that this issue will be looked into to avoid future recurrence. We appreciate your feedback as this will enable us to improve further our Hotel standards. Thank you once again for staying with eCity Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yeo D wrote a review Nov 2019
Singapore, Singapore5 contributions1 helpful vote
Receptionist bad attitude (an indian lady) Room aircon was hot even at 16degree No bath towels upon check in, Had to asked for bathed towels, worst still no hot water for shower, Room tel is faulty, Horrible breakfast ( the best was the cereal flakes) horrible hotel Will not stay here again
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from MICE O, Hotel Manager at e.City Hotel @ One City
Responded 3 Dec 2019
Dear Mr Yeo, Thank you very much for your review on your stay at our Hotel and we are sorry to hear about your bad experience. We greatly appreciate your comments about aspects of the room that needs updating and we are happy to announce that we are at the moment implementing many of these upgrades to our Hotel within the next couple of months. We are sorry for the quality of food served during breakfast. Your comments will be shared with the relevant Department concerned and we will make sure improvements are made immediately. We apologise for the unacceptable behaviour of our Staff. However, we are sure that they did not act in this way on purpose and therefore we fully understand that it can be very uncomfortable from your viewpoint. Please also rest assured, that this issue will be looked into to avoid future recurrence. We appreciate your feedback as this will enable us to improve further our Hotel standards. Thank you once again for staying with eCity Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cythia Woo wrote a review Nov 2019
Singapore, Singapore13 contributions1 helpful vote
It's OK for the price you pay. A decent mid range hotel that have comfortable rooms. Service is good. I would like to extend my gratitude to Ms Geraldine Anne who simply went out the extra mile to ensure that my stay was a good one. She is certainly an asset to the industry.
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MICE O, Hotel Manager at e.City Hotel @ One City
Responded 25 Nov 2019
Dear Cynthia, Thank you for sharing your feedback regarding your stay! I am glad that you were satisfied with our room and service extended to you. Also, thank you for the kind words regarding our Staff. Thank you for staying at eCity Hotel @ One City and we look forward to serving you again on your next visit. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Little_Joanne wrote a review Jul 2019
Kuala Lumpur, Malaysia92 contributions30 helpful votes
Booked this room for a guest (3 nights) & been paying RM240 per night for a standard room, apart from room size is pretty small - 2 cockroaches were found inside the room on 1st night checked in even it’s at 7th floor. Hand towel is also not been provided, phoned up hotel and asked - been told due to we booked a standard room, not deluxe room. However reception said they can provide it if guest requests for one. Will have to think twice next time before I put next guest to this hotel.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mohd Firman wrote a review Mar 2019
Kuala Lumpur, Malaysia13 contributions
Booking early about 2 month before bcoz i know this hotel fully booked. Attending my best friend wedding at Bizmilla Grand Ballroom on 23rd March 2019.Stayed for 2 night. Thank you FO for everything from beginning until finished my vacation. Very nice staff FO and housekeeping department to make sure all running smoothly. Thank you again to all e. City Hotel staff.
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amir Putera wrote a review Nov 2018
Kuala Lumpur, Malaysia3 contributions2 helpful votes
10/11/18 11+pm i was stuck in the hotel lift for almost 45 minute. the hotel technician can’t respond because the lift was not under their maintenance. it was under outside service team. so we have to wait for it and one of the guest inside the lift try to open it manual and it was open. there is no hotel staff waiting for us at the lift. only nepal security was there? no apology from the hotel, they just do like nothing happen. wtf is going on with your service? im your hotel guest, 5 of us was there. im working 7years in hotel line. this is the worst hotel service that i ever seen. i told the duty manager they have to do something about this emergency things. if not someone will die because of waiting for the outside service team. i left my phone number at the lobby hotel, and ask the hotel manager/ general manager to call me back. im waiting for apology. but there is nothing. no call no massage left for me. im still here. checkout at 12/11/18. but nothing feedback from the hotel. The Minister of Tourism , Art ,Culture will know about this method, i will bring this things to higher level.
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Date of stay: November 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MICE O, General Manager at e.City Hotel @ One City
Responded 13 Nov 2018
Greetings from e.City Hotel. Dear En Amir, We regret and sincerely apologise for the bad experience you faced with the elevator in our hotel. We, the management view your feedback seriously and has taken the necessary action to address this issue. We had also informed Kone officially, the elevator contractor accordingly. We thank you for your feedbacks and support. We will be in touch with you soon. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SaranaeeSaa wrote a review Oct 2018
Bangkok, Thailand41 contributions2 helpful votes
Nice room and nice view. Easy going anywhere as it close to the sky train. And have many restuarant and shop around. The car park is too big and it also have the business center beside the hotel. The sky bar is so nice we can look the city view for 360°
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bryanchooi98 wrote a review Jul 2018
Penang Island, Malaysia41 contributions6 helpful votes
Room is clean and environment is quite. convenient store and starbuck is only across the road. convenient place for me day in day out access to elite highway. bad part is once you booked and you have to pay, once you paid regardless u stay or not, no date change or refund.
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Date of stay: July 2018
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ecityhotelonecity, Marketing Department at e.City Hotel @ One City
Responded 14 Aug 2018
Dear Mr Bryan Chooi, Greetings from eCity Hotel Thank you for choosing our hotel and for taking the time to write a review. We will share with our team regarding the issues that you have highlighted to us. Thank you for helping us to further improve our hotel standards. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 153 - RM 225 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictSubang Jaya
NUMBER OF ROOMS
243
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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E.CITY HOTEL @ ONE CITY (R̶M̶ ̶2̶1̶5̶) RM 167: See 93 Reviews, Price Comparison and 132 Photos (Subang Jaya)

Frequently Asked Questions about e.City Hotel @ One City
Which popular attractions are close to e.City Hotel @ One City?
Nearby attractions include Main Place (0.5 km) and One City (0.1 km).
What are some of the property amenities at e.City Hotel @ One City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at e.City Hotel @ One City?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at e.City Hotel @ One City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at e.City Hotel @ One City?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to e.City Hotel @ One City?
Conveniently located restaurants include MyEspresso Cafe, Hoong Foong Dim Sum, and Porridge Time.
Are there opportunities to exercise at e.City Hotel @ One City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does e.City Hotel @ One City have airport transportation?
Yes, e.City Hotel @ One City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at e.City Hotel @ One City?
Yes, dry cleaning and laundry service are offered to guests.
Does e.City Hotel @ One City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at e.City Hotel @ One City?
The staff speaks multiple languages, including English, Chinese, and Malay.