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Hotel Grand Continental

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174 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Johor
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed yesterday NEW via mobile

Very spacious and clean room, comfy bed but the pillows were a bit flat, smooth check in and check out. When I entered the room, the floor and carpet near the window were wet due to the heavy rain. I called the house keeping to wipe the water and I was asked if I prefer to change my room and... More 

Helpful?
Thank ShaJohor
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your comments with regard to your stay with us recently. I am glad to know that you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Traveled on business trip, stayed for 4 nights The Hotel: an old hotel with quite good location. Walking distance to many attractions such as markets and Chinatown. The sea view from the room is very warming. Easily to find food during night time. The Room: itself has the old feeling, which is not grand despite I got a huge end... More 

Helpful?
Thank joseph t
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your comments with regard to your previous stay with us. I have read through your comments highlighted and I will certainly evaluate it and take necessary measures for improvement. Once again, thank you for your comments and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
88 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 weeks ago

stayed here for 2 night for the business trip. got the room with the sea view. the service was good, and the room is good. however, for the breakfast buffet, there is not much variety. as for me who love to walk, the attraction such as Pasar Payang and China Town is still within walking distance.

Helpful?
Thank AsrulSeruji
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your comments with regard to your previous stay with us. I have read through your comments highlighted and I will certainly inform my Executive Chef to look into improving the choices of breakfast. Once again, thank you for your comments and we are looking forward to welcoming you back to stay with us again soon.... More 

Kuala Lumpur, Malaysia
Level Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 October 2016 via mobile

Hotel seems quite old but facilities are decent. The room is big and accommodating. Beds are comfortable. Basic needs provided (shower gel and shampoo, hair dryer, ironing board). Location is ok. Few shops around the area. But KT generally doesn't have much to do in the area. Breakfast was decent. A bit on the pricey end. But overall ok.

Helpful?
Thank Selinawongg
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I have read through your comments highlighted and I am glad that you are satisfied with your stay with us. Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan... More 

Level Contributor
3 reviews
Reviewed 10 October 2016 via mobile

Need more maintenace to keep clean and neat. Need to add more gym equipment.as currently lacking on many weight lifting devices. Room will look great if given additional touch on the paintings. Overall still ok.

Helpful?
Thank Saravanan R
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I have read through your comments highlighted and I will certainly look into it. By the way, for your information, we have plans to refurbish the hotel soon. Once again, thank you for your review and we are looking forward to welcoming you back to... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016 via mobile

We stayed here for two days in room 1120. My reviewed for the hotel was old but nice . Got parking inside the building so u dnt hv to compete for outside parking. It nearest to the local atractions.The breakfast should hv varieties n should hv authentic foods like nasi dagang. The pool is small n not strategically located as... More 

Helpful?
Thank linaznz
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read through your comments highlighted and for your information, Nasi Dagang is currently being served daily during breakfast. I will certainly inform my Housekeeper to look into improving the service at the pool and amenities provided in the rooms. We will evaluate the... More 

Malaysia
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 October 2016 via mobile

The interior of this hotel look classic as this is an old hotel. But the service is still good. It's hard to find a good and modern hotel in the heart of Kuala Terengganu. The breakfast buffet also have quite good option of local food but I'm quite frustrated because they don't serve Nasi Dagang in the two days I... More 

Helpful?
Thank iejayz
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have read through your comments highlighted and for your information, Nasi Dagang is currently being served daily during breakfast. For your information again, our Executive Lounge is located at the lobby. Kindly contact Reception for assistance. Once again, thank you for your review and... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2016 via mobile

The price was very affordable. (Rm144/night net). The room is quite old but i enjoyed my stay very much. The staff and customer service were very friendly and helpful. The wi-fi connection was great. There are convenient store and the price of the basic stuffs are very reasonable. The scenary of the seaview from the hotel was amazing. There are... More 

Helpful?
Thank Iwan M
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your previous stay with us. I am glad to know that you enjoyed your stay with us. I will certainly review your comments for improvement. Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan... More 

London
Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 September 2016 via mobile

Went to bed upon travelling from London exhausted. Next morning we noticed loads of hairs everywhere Inc in bed, gross. Room was large but very old school. Breakfast was authentic and good tho with what I assumed are Malaysian classics and staff helpful.

Helpful?
Thank selenfobian
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I have read through your comments highlighted and I will certainly inform my Housekeeper to take appropriate action in order to prevent it from happening again. For your information, we have plans to refurbish the hotel soon. Once again, thank you for your review and... More 

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Cardiff, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2016 via mobile

Interesting town. China town worth a visit. Hotel room a bit dated, but very big, and clean. Breakfast was quite good. Pool ok, but lots of building work in surrounding area. Perfect for a stop of before heading to islands.

Helpful?
Thank MusicMan267
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I believe that you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Grand Continental

Address: Lot 004023, Hotel Grand Continental Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Price Range: RM156 - RM854 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Continental 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Grand Continental Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Continental staff and other travellers.
2 questions
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Kuala Lumpur, Malaysia
6 months ago

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Questions? Get answers from Hotel Grand Continental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View room”
 of 5 bubbles 934josepht, 7 Nov 2016 | Read review
“Ask for a newly renovated room!”
 of 5 bubbles ldyshah, 13 Jun 2016 | Read review
“Rooms at higher floor”
 of 5 bubbles steveY4484DC, 8 Mar 2016 | Read review
“upper floor”
 of 5 bubbles chan681, 16 Nov 2015 | Read review
“Don't pay for an executive room”
 of 5 bubbles samcA864BO, 8 Aug 2015 | Read review
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