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Villas Caroline

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Villas Caroline
Villas Caroline
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772 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Enfield, United Kingdom
Reviewed 1 week ago via mobile

The best part of this hotel is the setting. I was in a room within touching distance of the beach. It's a breathtaking view. Meals are served on a lovely verandah with the same views. Food itself is good enough, I was half board so didn't have the opportunity to get too bored with the choice. Staff were friendly and...

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Helpful?
Thank Kspeller
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Kspeller, Thank you very much for your nice review left on Trip Advisor, following your recent visit at our hotel. We are very happy that you have appreciated our services and your room structure. Please be informed that we have three different types of rooms (standard, superior and family) and we will with great pleasure arrange for a visit...

Reviewed 1 week ago via mobile

Very nice pool. The staff is not helpful. They are used to having guests who only stay at the hotel. We asked them about information about one of the top 10s in Mauritius. The couldn't help us. The hotel has an appointment with a French travel agency, so there are many French people and bad entertainment every evening.

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Helpful?
Thank Kattebarn
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Kattebarn, Thank you for your comments left on this forum and we have noted with great concern your disappointment with our staff and our entertainment. However, we would like to re-assure you that although our majority of guests are French, we still cater for German, Italian, Chinese, Indian, South African, and many more other guests. We hope to be...

Reviewed 4 weeks ago

I realise that this is a 3 star establishment, but it really does not meet up with the standards. The location is great, right on the beach, but that is where the good stuff stops. I had a ground floor room, and as I was single I managed, but if there had been 2 of us it would have been...

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Helpful?
1Thank Chas P
Sevenoaks, United Kingdom
Reviewed 7 January 2017

This was a great location for a relaxing holiday with the eating area, beach and pool all within a very short distance from our room. The rooms were on only two levels which was a nice surprise. They did not have a mini bar (we were later tiold that we had to ask for it as extra?) and bottled water...

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4Thank johnnono1
Port Louis
Reviewed 6 January 2017

Was booked in for meal and entertainment for one evening by a dear relative of ours.Well,it turned out the meal was a chinese buffet of rather mediocre quality and choice,followed by equally mediocre singing and dancing.The food standard was poor for the price paid as was the so called entertainment.Service by the waiting staff and bar staff was of an...

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Helpful?
1Thank vijayhoodoo
Grand Bay
Reviewed 15 December 2016

Hotels web pages gives totally incorrect information about their hotel. We had 1 week reservation to this hotel but we stayed for two night and went back to Merville resort where we stayed for the first week and which was excellent choice. This was our honeymoon and reseption promised some honeymoon suprise when we arrive. We asked those for two...

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3Thank Kari P
Mauritius
Reviewed 8 December 2016

A small quaint resort that has developed into a small nice hotel with many facilities. It also caters for various events and celebrations. The vast beach in front is a pleasure for the eyes.The sunset experience is one of a kind on the west coast horizon. Snorkelling also is very interesting.The food and facilities of the hotel are average but...

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Helpful?
Thank Ramesh B
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Ramesh B, It with always a great pleasure to read such nice comments posted on Trip Advisor and we are very thankful to you. We always want to give maximum satisfaction to our guests and we are really proud of our beach and other amenities, which have made your stay more enjoyable. We hope to have you amongst us...

Aberystwyth, United Kingdom
Reviewed 6 December 2016

The rooms are basic but clean and nice. The views are stunning and the hotel has a beautiful beach. The hotel mainly caters to big groups of french tourists who come in couples and in families as part of the tour package. The hotel has in-house entertainment. The entertainment crew is nice and friendly, but mainly caters to French guests...

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1Thank amarjeetsmutneja
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear amarjeetsmutneja, Thank you very much for leaving your constructive comments on Trip Advisor, which we will definitely pass on to all our heads of departments, so that the service could be ameliorated. We have a strong concentration of french tourists as we are a Jet Tours club (Eldorador), but have an animation team which speaks at least languages and...

Reviewed 2 December 2016

We spent two nights at Villas Caroline and enjoyed it very much. The staff are very friendly and made an effort to make our stay the best it could be. The Friday night entertainment was also a lot of fun. The beach is wonderful, but make sure you have water shoes as there is a lot of corrals and shells...

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Helpful?
Thank Steve C
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Steve C, It is with great pleasure that we have read your comments following your short stay amongst us and we would like to thank you for such nice comments. Also, please rest assured as we lend plastic shoes to all our guests, as we know that sea urchins are persent in our lagoons, although we have been cleaning...

Warsaw, Poland
Reviewed 17 November 2016 via mobile

We spent 3 days in Villas Caroline. The hotel is smaller than other chains in Flic en Flac, what was very positive for us, and it is well located, close to the restaurants and the market. The rooms (most of which are beachfront& seaview) are great - even better than we expected - spacious and well maintained with nice balcony...

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Helpful?
Thank MariannaP166
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Hi MariannaP166. We are thankful that you chose our hotel for your last holidays are very happy that you have appreciated our hotel location, the rooms structure and the beach. At the same time, we have taken good note of your complaints and want to re-assure you that we will pass this information to our heads of sections, to enable...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
  • Room Service
  • Airport Transportation

Additional Information about Villas Caroline

Address: Flic En Flac, Mauritius
Region: Mauritius > Riviere Noire District > Flic En Flac
Price Range: RM666 - RM937 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas Caroline 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Villas Caroline Hotel Flic En Flac
Caroline Hotel Flic En Flac
Villas Caroline Mauritius/Flic En Flac
Hotel Style:
#8 Family Hotel in Flic En Flac
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Questions & Answers

Here's what travellers have asked, with answers from Villas Caroline staff and other travellers.
65 questions
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Questions? Get answers from Villas Caroline staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, overlooking pool great for physically challenged”
 of 5 bubbles johnnono1, 7 Jan 2017 | Read review
“Sea view and sunset view rooms if possible”
 of 5 bubbles 813rameshb, 8 Dec 2016 | Read review
“Breakfast closes at 9.30 & No wifi in the rooms & no bottled water in the rooms”
 of 5 bubbles amarjeetsmutneja, 6 Dec 2016 | Read review
“All rooms face the beach and hence the sunset. We prefer a room on the first floor.”
 of 5 bubbles KeithL790, 30 Oct 2016 | Read review
“Superior rooms are larger with gorgeous bathrooms”
 of 5 bubbles johnsD8573KL, 15 Oct 2016 | Read review
5 of 5