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We are Marriott Gold members and used our points to book a room in The Protea Pelican Bay. Advantage is that rooms are sea facing. Some trees obstruct view but it is still nice. There is a long balcony in front of all rooms (not...More
Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 6 days ago
Thank you for taking the time to complete the review in regards to your recent stay.
We see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities.
Please accept our apology for not...More
The company I work for is a corporate client of Protea Hotels, I travel frequently and most times stay at a Protea. It is a little disappointing that this beautiful hotel has let me down. The staff pleasant, the location and view is outstanding, on...More
Thank Carryn C
Response from Quinb55, Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 1 week ago
Dear Carryn C,
Thank you for taking the time to provide us with feedback. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.
Your interest and concern are therefore extremely valuable to us....More
Great view for the room with beautiful patio nd it's a stone throw away from the Lagoon. Reception staff was kind and helpful. Room is very basic yet enough for rest. Located in an area that provides entertainment for both day night.
Thank Elfrida C
Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 6 April 2017
Dear Elfrida C,
Thank you very much for the feedback.
We look forward in welcoming you back again soon.
the welcome was great, the receptionist on 23rd was helpful person with a smile, she new what to do, rooms where clean,
food in the restaurant were freshly cooked, with a buffet breakfast was marvelous
Whilst the front desk staff, where friendly and helpful, the morning breakfast staff, were nowhere to be seen at 08:30 I had go to the kitchen myself to find a cook to cook me a simple egg, which he did reluctantly, no staff anywhere for...More
1 Thank 795simon
Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 12 December 2016
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training...More
US$117 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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