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Crowne Plaza Resort Salalah

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Crowne Plaza Resort Salalah
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Resort Salalah
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Showing 451: English reviews
Dhahran, Saudi Arabia
Reviewed 5 weeks ago

I loved my time at this resort, the staff are amazing, they know how to treat you as a valued customer, the beach was good too. I think the management for providing a 5-star services during my stay, I do recommend this resort to anyone

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Helpful?
Thank Hotelreviwer2015
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Resort Salalah for your recent stay and for taking the time to share your opinion with other TripAdvisor users. It gives me great pleasure to learn that you have enjoyed your stay and that it has exceeded your expectations in many ways. Thank you for your kind words about the...

Muscat, Oman
Reviewed 9 December 2016

The only thing going for this hotel is its proiximity to both the beach and the city centre. I've stayed here several times, but I've seen a steady decline in service and the smiles have disappeared. Maybe its new management... but the hotel was always dated tand needed an upgrade and modern renovations but the attitude of the staff and...

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Helpful?
Thank Gailani I
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Reviewed 4 December 2016

My first time in this resort was very pleasant and relaxing. We enjoy the grill outside at night, and near to the beach. Breakfast is very careful prepared, and waiter's are nice and kind people. Room was clean with good and free wifi. Only drawback was a bit mold smell, but understandable as it is just in front the beach.

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Helpful?
Thank John O
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for having stayed with us and for your kind and affirmative review placed on TripAdvisor. At Crowne Plaza Resort Salalah, we do our up most to provide each guest with wonderful memories and truly marvelous experience. Therefore I am delighted to learn, that you have enjoyed your stay with us. Your kind review is...

Ras Al Khaimah, United Arab Emirates
Reviewed 3 December 2016

I came back to Crowne Plaza Salalah but with family and friends this time. We have enjoyed our stay once again. The hotel staff are very helpful and friendly. The location is very good since it is in the main city The landscape and the beach at the hotel are extraordinary. One of the best in Salalah. Free WiFi at...

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Helpful?
Thank Mohi_Khater
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, At the outset let me convey my sincere gratitude for posting a positive review and I really appreciate your feedback. We try to create Great Hotels Guests Love and appreciate your overall comments especially on our location, services and staff. We have a great team working in the hotel and we will relay your positive comments to all...

Reviewed 29 November 2016 via mobile

I am a regular guest to this hotel ( once to twice a month) and I can say that even though I go there for business trips, it is a place where you feel relaxed. The staff is very helpful, the front desk, the management and all the staff are doing all their best to make the stay more pleasant....

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Helpful?
1Thank Sayf B
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as a Spre IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us and that our services has exceeded your expectations in many ways. A positive guest experience is something our staff takes great pride in, so we value...

Reviewed 28 November 2016 via mobile

As am regular guest of crowne , i love this hotel and always , getting a warm welcome from hotel staff and management. Best food and shisha in Salalah, lovely view with Dolphin restaurant, friendly staff Really recommend this hotel .

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Helpful?
Thank rafic c
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for being our regular guest and for posting your feedback on Tripadvisor. We are delighted to hear that you enjoyed the services offered and found the place offering best food and shisha in Salalah. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad...

Sion, Svizzera
Reviewed 25 November 2016 via mobile

Place is overrated. Money for value is inconsistent. Place is tired, vaguely smelly everywhere. I tried their club-sandwich on the terrace once arrived: awful. Breakfast is just fine. People are ok but stupid me, I forgot a phone on a table whilst having a beer. It disappeared. My fault, of course but this says many things about the set up....

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Helpful?
1Thank Lorenzo03
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 20 November 2016 via mobile

Do not come to this place with high expectations of luxurious services. It's a descent clean hotel with a lot of noise and not much support from management. The pool can be chaotic at times. Food services are extremely poor. The location and the beach are just perfect, rather than that there isn't much going on at the Crowne plaza...

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Helpful?
Thank Khalid A
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, At the outset, thank you for taking the time to post a review of our property and for staying with us. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. We certainly apologize that some aspects were not to your liking such as...

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 7 November 2016 via mobile

I visit Salalah for my business the last 6 years and I am staying always at Crowne Plaza. I stayed again at Crowne Plaza for 5 nights, from 13th to 18th October, with my colleague Mr. Nicolas Papanastasiou. At the reception, Mr. Darshana, all ladies and staff in general were very helpful and friendly. I like to thank all of...

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Helpful?
3Thank A TripAdvisor Member
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, At the outset let me convey my sincere gratitude for posting a positive review and I really appreciate your feedback. We try to create Great Hotels Guests Love and appreciate your overall comments especially on our services and staff. We have a great team working in the hotel and we will relay your positive comments to all of...

Salalah, Oman
Reviewed 6 November 2016

This was my second visit to Crown Plaza in less than 6 months of time which is very satisfied with so much of comfortable and excellent service on tip of a call request. Would I like to thanks one of the staff working in Dining (Ms. Jincy) she has been so supportive and always carry a smile of a positive...

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Helpful?
1Thank kashifsyed101
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, We are so pleased to know that you have enjoyed your stay. Thank you very much for taking a moment of your time to post a review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your excellent feedback. We try to create Great Hotels Guests Love and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Dolphin Beach Restaurant
Dolphin Beach Restaurant
Cuisines: Italian, Steakhouse, Lebanese, Mediterranean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Resort Salalah is situated in 45 acres of lush tropical garden, overlooking the Indian Ocean and on a long stretch of pristine white sandy beach. The resort enjoys an ideal location for Business Traveler's, Meeting & Events and for Families. Just 10 minutes drive from the Salalah International Airport, 8 minutes from the city center and 15 minutes from the Port of Salalah. All 153 rooms including 9 suites and the 19 three-bedroom family villas are stylishly well appointed and equipped with private bathroom, radio, International direct dial telephone, voice mail, interactive television including satellite channels, and mini-fridge. The Crowne Plaza Resort Salalah boasts of the only 'Green' 9 hole Par 3 Golf Course in Oman. The THREE meeting rooms at the Crowne Plaza Resort Salalah are tailored to meet the ever-changing requirements of the discerning travelers and meeting communities alike. The ballroom is equipped and caters to any social or business event, such as gala dinner, wedding, cocktails, meetings, seminars and conferences, product launches and more... ... more   less 

Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Region: Oman > Dhofar Governorate > Salalah
Price Range: RM768 - RM2,067 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah
Hotel Style:
#5 Spa Hotel in Salalah
#6 Luxury Hotel in Salalah
#6 On the Beach Hotel in Salalah
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Salalah staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Resort Salalah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea side beach facing room with a private patio”
 of 5 bubbles 516prathameshp, 22 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Mohi_Khater, 2 Dec 2016 | Read review
“"Excellent Service by Staff", Nice View.”
 of 5 bubbles kashifsyed101, 6 Nov 2016 | Read review
“Rooms of the side of swimming pools, the gardens and the ocean I believe are the best.”
 of 5 bubbles nicolas68p, 26 Oct 2016 | Read review
“Must request a sea facing room”
 of 5 bubbles roberthL507AL, 24 Oct 2016 | Read review
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