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Sur Plaza Hotel

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Sur Plaza Hotel
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321 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Surrey
Reviewed 2 days ago NEW

Stayed here so that we could go and see the turtles at Ras al Jinz (about an hours drive away down the coast). It's location is somewhat unprepossessing being located next to a dual carriageway on the outskirts of town surrounded by suburbs and car showrooms. And first impressions of the hotel itself was that it looked as if it...

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Helpful?
Thank Tony W
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Tony, Thank you very much for taking your time to share your review! Your kind feedback is truly appreciated and will of course be shared with all my staffs. Highly Appreciate your comments with regards to our further improvements. we will continue to enhance our standards as well as our personalized and attentive service to be certain that your...

Switzerland
Reviewed 4 days ago NEWvia mobile

Stayed for one night as there was not much other choice in Sur. Hotel was OK but below 4 star standard - not much atmosphere or authenticity in hotel, facilities worn out and needs updating. Food in restaurant was good especially the fish however at breakfast service there was no good coffee to start the morning (recommend getting a coffee...

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Helpful?
Thank nplusk
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Nplusk, We sincerely thank you for your comments which you have placed in TripAdvisor & happy to see that you enjoyed with our food & Hotel cleanliness. Please accept our sincere apologies for the inconvenience occurred during your breakfast coffee time & we have taken immediate step to rectify that matter. Certainly, we strive to offer best of service...

Reviewed 2 weeks ago

A little disappointed with this hotel as we came to the end of our first Omanian holiday. Maybe we had been spoiled along the way having stayed in such wonderful hotels with amazing views and facilities prior to arriving ... our room here even on the third floor looked out onto gravel piles and housing under construction. The pool and...

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Helpful?
Thank Bradley G
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Bradley, Greetings from Sur Plaza Hotel, Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your experiences , which you have taken the time to place on www.tripadvisor.com website. Regret your disappointment about our location, But ,still the best in the town....

High Wycombe, England
Reviewed 3 weeks ago

The Sur Plaza certainly has an impressive lobby and a friendly welcome. The rooms are fairly utilitarian, but there's good wifi, air-con and a safe. The pool is fairly small and there's limited sun beds, but most people here are passing through or here to see the turtles. There's also a gym and a business centre, but see previous comment....

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Helpful?
Thank Bignickandlittleted
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Bignickandlittleted, Greetings from Sur Plaza Hotel Please accept our sincere gratitude for placing your comments on www.tripadvisor.com relating to your stay with us. We are indeed delighted to note you had an enjoyable and comfortable stay with us. In particular, we have noted your comments relating to your experiences with us. No doubt certain improvements have been done in...

Singapore, Singapore
Reviewed 3 weeks ago

There are not too many accommodations options in Sur, and this is probably one of the better ones around. The hotel is located in a reasonably good location. It is close enough to the action in the rest of the city. The rooms are decently-sized, and the hotel is clean and well-maintained in general. However, it gets busy at times,...

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Helpful?
Thank MelvinLin
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear MelvinLin, Warm greetings from Sur Plaza Hotel Please accept our sincere thanks for your very encouraging comments relating to your recent stay. At Sur Plaza Hotel, we always strive to excel and improve on guest facilities and services that are offered. Therefore, your comments will encourage us further to archive higher standard. We Look forward to see you again....

Reviewed 4 weeks ago

Just spent two lovely nights there. The staff are the best we found anywhere, rooms clean and comfortable, quiet aircon, breakfast excellent and beacause we had visited Sri Lanka in the past the chef arranged to cook some special Sri Lanka dishes for breakfast for us! The pool was good and we had the special buffet meal one night which...

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Helpful?
Thank Klonarijan
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Klonarijan Thank you for taking the time to review your two days stay with us and for providing us with your honest feedback. I am so pleased to hear that our team exceeded your expectations and took such good care of your needs while you were here. Thank you for the recommendation and we look forward to welcoming you...

Hull
Reviewed 20 March 2017

Stayed here for 19 days in december 2016. Found the staff very nice and always willing to help if there was an issue. The first room i got was to the rear of the hotel and the persistant noise from the airconditioning and generators under my window kept me awake for 3 days. After getting really fed up i asked...

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Helpful?
Thank HullGlobetrotter
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Hullglobetrotter, Greetings from Sur Plaza Hotel Our sincere thanks for placing your most valued comments on www.trip advisor.com website. We are indeed much encouraged by your comments and certainly communicate same to our team. We also note your comments relating to the food, service offered in our food and beverage . No doubt, our staff makes the difference in...

Nairn, United Kingdom
Reviewed 7 March 2017 via mobile

We were looking for a hotel for one night as a break away from our stay in Muscat. Found the Sur Plaza to very welcoming (cold mango juice and towel on arrival). Room basic , but very clean as with the bathroom, bed ok. Buffet meal at night was good with loads of hot and cold choice, staff were attentive...

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Helpful?
Thank Grasp102
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Grasp, Greeting from Sur Plaza Hotel, Thank you for spending your holidays with us and taking the time to share this valuable feedback. I am happy that you have enjoyed with us and appreciate your comments mentioned according to your experience. Specially you enjoyed with our cleanliness and ample food choices with verity of live cooking stations. , which...

London, United Kingdom
Reviewed 27 February 2017 via mobile

We stayed for one night in a standard double in February 2017 overlooking the front. The hotel was easy to find by car, there's plenty of parking. Checkin was friendly and professional. Our room was quiet, spotlessly clean and the bed very comfortable. The bar and restaurant seemed to be popular with guests and locals alike, with relaxed poolside buffet...

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Helpful?
Thank Gianna920
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Gianna, Thank you for taking the time to share your feedback following your recent stay with us. Our goal is to deliver our guests with genuine care and comfort that will allow them to leave the hotel with everlasting memories. Reading your comments, I was very happy to hear that you had a comfortable stay with us. Always I...

Sydney
Reviewed 28 January 2017

Or room was well located , quiet and clean. Staff were friendly and helpful. Food was good. We only stayed one night en route to the airport and to take a quick look at Sur. The hotel had a nice atmosphere. As others have said no frills but clean and comfortable room (hotel built in 1998). International dinner buffet which...

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Helpful?
Thank Dandy2007
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Dandy, Many thanks for sharing you views of Sur Plaza Hotel during your recent stay with us on www.tripadvisor.com. We sincerely appreciate your feedback. We have planned further improvements to the property in the near future ,which upon your return visit will sure to delight you. Once again, we thank you for your views and looking forward to see...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge

Additional Information about Sur Plaza Hotel

Address: P. O. Box: 908, Sur 411, Oman
Region: Oman > Ash-Sharqiyah Governorate > Sur
Price Range: RM414 - RM519 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sur Plaza Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sur Plaza Hotel Oman
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Questions & Answers

Here's what travellers have asked, with answers from Sur Plaza Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sur Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a room that has a view other than gravel piles.”
bradleyg416, 11 Apr 2017 | Read review
“main road facing 100%”
HullGlobetrotter, 20 Mar 2017 | Read review
“Deluxe room is awesome, don't go for half board because its a waste of money.”
dawnmL3354OZ, 17 Oct 2016 | Read review
“Chose in range of X01-x09 (where x is the room number) if you want to have road facing view, and x20-x22 if you want quiter mountain view”
VarunS03, 18 May 2016 | Read review
“views on 3rd floor overlooking pool and mountains in the distance”
janhX5138HA, 13 Jan 2016 | Read review
5 of 5