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Hotel Hacienda Puno

Traveller (179)
Room & Suite (59)
Dining (19)
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About
  • Excellent27%
  • Very good43%
  • Average20%
  • Poor7%
  • Terrible3%
Certificate of Excellence
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Puno Hotel it is bigger with 58 rooms and It is one block to the main square. This hotel is the only one with a sky room with a spectacular view to the lake and the mystic mountains. In the morning you can see the sunrise born from the lake enjoying an early coffee with a delicious typical breakfast.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Wheelchair Access
Dry Cleaning
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Classic
Mid-range
HOTEL CLASS
Reviews (607)
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169 results
Traveller rating
43
72
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18
9
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LanguageEnglish
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43
72
27
18
9
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All reviews great location top floor overnight stay the main square the hotel is conveniently located wifi worked well excellent stay restaurants and shopping comfortable stay town square pleasant hotel decent breakfast ham lake titicaca bread the hotel offers few blocks
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1 - 5 of 169 reviews
Reviewed 1 week ago via mobile

We were on the 5th floor directly below the restaurant you could here all the chairs scraping and general noises from early in the morning. The scrambled eggs were disgusting, but enjoyed the avocado and local breads for breakfast. It was also very noisy in...More

Thank 808suef
Response from Yuliana L, Ejecutiva Comercial at Hotel Hacienda PunoResponded 3 days ago

Dear guest I regret that you have not had a great stay, corrective measures have been taken to avoid repeating the problem. I hope you give us a new opportunity and come back soon. Regards, Yuliana

Reviewed 23 October 2018

Nice hotel and very close to center. Room are spacious and beds are big. Staff are very friendly and helpfull. Breakfast was very good. Don't open the window if your room is on the side of the street because it can be very noisy

Thank Sandra B
Response from Yuliana L, Ejecutiva Comercial at Hotel Hacienda PunoResponded 30 October 2018

Dear Guest I appreciate your comments about our hotel. It makes us feel proud that you had a great time. If you return to Puno, do not hesitate to call us. Kind Regards, Yuliana Limo M.

Reviewed 25 September 2018 via mobile

We stayed 2 nights at the Hotel Hacienda in Puno. The hotel is located a short 5 minute walk from the main square and a plethora of restaurants and shops. Our room was clean and comfy and quiet. The hotel offers a very good breakfast...More

Thank rtuleck
Response from Yuliana L, Ejecutiva Comercial at Hotel Hacienda PunoResponded 11 October 2018

Dear Guest I appreciate your comments about our hotel. It makes us feel proud that you had a great time. If you return to Puno, do not hesitate to call us. Kind Regards, Yuliana Limo M.

Reviewed 25 September 2018

Puno can be a bit overwhelming, so the comfort of the Hotel Hacienda Puno was welcome! Nice room and bathroom, decent breakfast, very centrally located and the hotel provides oxygen, which is great to ease some of the altitude sickness- although Puno is not as...More

Thank Go601950
Response from Yuliana L, Ejecutiva Comercial at Hotel Hacienda PunoResponded 11 October 2018

Dear guest Thank you very much for taking the time to write such a detailed comment, we will take into account all your comments in order to improve our service. Kind Regards, Yuliana Limo M.

Reviewed 12 September 2018

What sounded like a huge blender in the kitchen located on the 6th floor started at 2.50AM. With no further sleep I went to the ground floor in my PJ's to ask for another room. There being none they said they would get it stopped....More

Thank Ken N
Response from Yuliana L, Ejecutiva Comercial at Hotel Hacienda PunoResponded 11 October 2018

Dear Guest, I regret that you have not had a great stay, corrective measures have been taken to avoid repeating the problem. I hope you give us a new opportunity and come back soon. Regards, Yuliana Limo M.

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Questions & Answers
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kolev_ogi
12 September 2015|
AnswerShow all 3 answers
Response from David T | Reviewed this property |
We arrived by bus from Arequippa so can't help.
0
Votes
Room Tips
"Avoid the fifth floor - or bring earplugs just in case!"
489kenn
12 Sep 2018
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"Fantastic views from top floor restaurant to Lake Titicaca I was unable to fill in hotel ratings but all..."
A1882ZJpaulah
7 Aug 2018
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"Try to get a room on a high floor"
Travellover1978
12 Mar 2018
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"Ask for rooms on the higher floors (2and up) as we had one room on the ground floor by reception and could..."
Arati_r
12 Feb 2018
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PRICE RANGE
US$35 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la hacienda hotel puno
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
58
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