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Hotel Hacienda Puno

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Traveller (173)
Room & Suite (56)
Dining (18)
Overview
  • Excellent27%
  • Very good44%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“great location”(22 reviews)
“top floor”(10 reviews)
“central hotel”(2 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (556)
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40
66
25
15
9
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LanguageEnglish
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40
66
25
15
9
Show reviews that mention
All reviewsgreat locationtop floorcentral hotelthe main squarerestaurants and shoppinga great staycomfortable staypleasant hotelwifi worked wellhamvisiting lake titicacatwo night staystayed for nightsfew blockspedestrian streetbreadbreakfast buffet
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1 - 5 of 155 reviews
Reviewed 4 weeks ago

Recently I booked this hotel for two separate nights - before and after I come back from a trip to Lake Titicaca. The 2nd booking was submitted in error with the current date, instead of August, when we are going. I believe this was computer...More

Thank jjbmj
Reviewed 12 March 2018

The hotel is conveniently located near the main square of Puno, I had terrible altitude sickness so I wasn't able to have a good sleep and to eat much but the breakfast looked fine. We also booked our day trip to Uros Islands and Taquile...More

Thank Travellover1978
Reviewed 13 February 2018

A Comfortable stay but just a little dated. For the price and the fact that you really only sleep here, its absolutely fine. I had terrible altitude sickness so was not able to eat much but the breakfast looked fine but dinner was not great....More

Thank Arati_r
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 21 February 2018

Dear guest, Thank you very much for writing about our hotel, it is important to mention that the hotel has been recently remodeled and all the furniture is new. I'm glad you liked the beds. The location just a few meters from the main square...More

Reviewed 24 January 2018

Very comfortable stay with friendly staff. Good value for money. Rooms are spacious. Good breakfast on the top floor. Service was good and security is good. Street noise can be disturbing. good views from the restaurant.

Thank Henrylambert
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 21 February 2018

Dear guest, Thank you very much for writing about our hotel, we are very happy that you have had a great stay. It is important to mention that our rooms have soundproof windows. I hope you come back soon! Best regards, Manuel

Reviewed 23 December 2017 via mobile

Loved the location - overlooking the piazza especially during carnivale was just wonderful. Hotel Staff were courteous and helpful including providing information on the best local eateries. We had an excellent stay Puno - thank you "

Thank ormando25
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded 21 February 2018

Dear guest, Thank you very much for writing about our hotel, we are very happy that you have had a great stay. I hope you come back soon! Best regards, Manuel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$42 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$42 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (56)
Dining (18)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
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kolev_ogi
12 September 2015|
AnswerShow all 3 answers
Response from David T | Reviewed this property |
We arrived by bus from Arequippa so can't help.
0
Votes
Room Tips
"Try to get a room on a high floor"
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"Ask for rooms on the higher floors (2and up) as we had one room on the ground floor by reception and could..."
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"make sure that you have an exterior window"
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"Inside room for quiet."
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