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Royal Inn Hotel

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#18 of 67 Hotels in Puno
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Inn Hotel
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257 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 19 September 2016 via mobile

The hotel is well located, close to the "Plaza de armas" and Calle Lima, the street where we find most of the Puño restaurants. Good quality hotel, high quality mattresses. Friendly staff. Hearty and diverse breakfast. But the decoration is outmoded, to be reviewed.

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Thank Arnaud1984
Wisconsin
Reviewed 22 August 2016

Stayed here as part of an escorted tour. The hotel had a good location for finding spots to eat and for shopping. The room was comfortable and had everything i needed for my stay. We ate in there dinning room once and the meal was good. No complaints at all.

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Thank debra957
Greenville, South Carolina
Reviewed 25 July 2016

The staff was amazingly friendly. Our heater did not work, so they brought us up a floor unit. The TV had few choices. The breakfasts were some of the best in Peru. Beds-great. Cleanliness-great. Staff knowledge-excellent.

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Thank bmaney
Henry A, Administración at Royal Inn Hotel, responded to this review

Dear Guest, First of all, thank you for sharing your valued feedback of your stay at Royal Inn Puno. We are pleased to hear you've enjoyed your time with us. I am sorry if you felt uncomfortable With the heater and TV, . I would like to mention That We Check with the maintenance department will take immediate action to...

Baltimore, Maryland
Reviewed 18 July 2016

The folks at this hotel went out of their way to make my stay special. When my traveling companions informed them that it was my birthday, the hotel staff went above and beyond and ordered in a cake and personally delivered it to my room and sang Happy Birthday. Thank you staff at Royal Inn for a wonderful experience that...

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Thank Cindy L
Henry A, Administración at Royal Inn Hotel, responded to this review

Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and you enjoyed our little detail. We hope to have the joy of welcoming...

Ukiah, California
Reviewed 14 July 2016

Just off the square, 1 block from a lovely shopping/eating district, close to boats for Lake Titicaca. Very charming hotel, attentive staff and good food. Rooms were spacious and comfortable. Would definitely stay again of the need arises.

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Thank Denise H
Henry A, Administración at Royal Inn Hotel, responded to this review

Dear Guest, Thank you for your sincere feedback on your stay at Royal Inn Puno. We are glad to hear that you had a pleasant experience. We greatly appreciate these kind thoughts and look forward to welcoming you back again in the near future. Thank you. Best Regards Henry Aragon

Reviewed 14 July 2016

hotel is not in compare to u.s.a as most people visit south America are Americans hotels are old, needs to be remodel , need to be more clean, staff of the hotel was very nice and helpful and honest. ##########################################################################################################################################################################################################################################################################################

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Thank Hasmukh-Panna P
Henry A, Administración at Royal Inn Hotel, responded to this review

Dear guest, Thank you very much for the time you set aside to share your opinion regarding your stay at our hotel Royal Inn Puno. We very much appreciate the feedback we receive from our guests for it helps us improve the quality of our service. We will share your comments with our team in order to take corrective actions...

Buena Park, California
Reviewed 5 July 2016

We stayed at at the Royal Inn for two nights. The lobby and breakfast room were very attractive. The lobby had a modern sitting area by a fire, which my daughters sat near in the morning when it was cold. The breakfast room also had fire heaters. Our rooms had nice Peruvian style paintings hanging around the room that added...

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Thank Matthew J
Henry A, Administración at Royal Inn Hotel, responded to this review

Dear Guest: We are very pleased to learn that you found the location, facilities and restaurant service convenient for your stay. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Royal Inn Puno Hotel. The feedback we receive from our guests helps us improve the quality of our...

Birmingham, Michigan
Reviewed 2 June 2016

The hotel is right off the city square, so it puts it in a pretty good location. The staff were friendly, helpful and professional. The rooms were comfortable and clean while wifi was spotty at best. After a busy day of sightseeing and exploring, all anybody really wants is a good nights rest and the Royal Inn Hotel offers that.

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1Thank Jason M
London, United Kingdom
Reviewed 17 May 2016

We were happy for the friendly service the workers did when we felt the problems with altitude. One of us needed to go to a lower altitude as soon as possible, and the staff of the hotel help very much with the search for the right transportation to Arequipa. The hotel was comfortable and warm.

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1Thank evalond2016
Henry A, Administrador. at Royal Inn Hotel, responded to this review

Dear Guest, Thank you for recently staying with us! We are glad to hear that you enjoyed your stay, and all the amenities the hotel had to offer! It's gratifying to know that you found the staff very helpful. It was a pleasure to have you at Royal Inn Hoteles and our Restaurant Shurpo, we are looking forward to your...

Rio Rancho, New Mexico
Reviewed 16 May 2016

Nice hotel, rooms OK but no way to control temperature. Free breakfast was satisfactory, but rather bland. The bar area is sad, never saw anyone in it, and the restaurant leaves lots to be desired. Was with a tour group, so didn't pick it myself; and wouldn't.

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1Thank haconstruct
Henry A, Administrador. at Royal Inn Hotel, responded to this review
Google Translation

Estimado cliente, Muchas gracias por tomarse el tiempo para traer su percepción acerca de nuestros servicios en el hotel Royal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Royal Inn Hotel

Address: Ayachucho 438, Puno 5151, Peru
Region: Peru > Puno Region > Puno
Price Range: RM288 - RM487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Inn Hotel 3.5*
Number of rooms: 54
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Also Known As:
Hotel Royal Puno
Royal Hotel Puno
Hotel Style:
#3 On the Beach Hotel in Puno
#12 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Royal Inn Hotel staff and other travellers.
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Los Angeles, California
3 months ago
Bucks County, PA
6 months ago
SF
over a year ago
Madera, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidental Suite gives enough room to spread out with luggage. Windows open for ventilation.”
 of 5 bubbles PALTravel, 30 Oct 2016 | Read review
“Get the anti-altitude sickness drink that we bought from the "Moysa Restaurant" around the corner to get rid of altitude sickness.”
 of 5 bubbles MaltaBound, 9 Oct 2016 | Read review
“We stayed in Room 212 which was facing the street, it was noisy at times.”
 of 5 bubbles 609gsl, 2 Oct 2016 | Read review
“The higher rooms have views. Lower-not”
 of 5 bubbles bmaney, 25 Jul 2016 | Read review
“Ask for a room toward the back of the hotel away from the main street”
 of 5 bubbles 242cindyl, 18 Jul 2016 | Read review
5 of 5