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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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537 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Victor, New York
Reviewed 2 weeks ago

We had a great overnight at this hotel. It was clean And the staff friendly. Definitely would stay again. Great value. I was very pleased with the overall experience especially since it was my first time staying at this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N2410ZTtammyc
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us. I am thrilled to see that you enjoyed your stay and that you found everything to your liking. It was a pleasure to have you and we look forward to welcoming you back again in the future! Until then, take care and safe travels. Sincerely,...

Raleigh
Reviewed 2 weeks ago

My wife made the reservation while my daughter and I traveled you upstate NY from NC. She chose the Garden Inn because of the breakfast (They even cook to order a few breakfast items). The staff and Inn are excellent. I highly recommend having dinner at Balloons Restaurant on Washington St. The drunken rib eye is excellent.

Review collected in partnership with Hilton Garden Inn
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Thank WhyMeRaleigh
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your experience with us regarding your recent stay. I am thrilled to see that you enjoyed your time with us and we look forward to welcoming you back on your next visit! Sincerely, Mandy Webster Front Office Manager

Kirkwood, Missouri
Reviewed 2 weeks ago

I recently had to travel from Missouri to new York for a funeral. I stayed at the Hilton Garden Inn in Auburn NY. While you're there, definitely check out their restaurant Refinery. This isn't your typical garden grill experience. Chef Cory Collins is bringing something new to the Finger Lakes with locally sourced ingredients and expertly crafted dishes. Check out...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank joshbV3697AF
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your kind words! I happy to see that you enjoyed your time with us and also that you found our on-site restaurant to be great! We are very fortunate to have such a wonderful restaurant on-site for our guests' to enjoy! It was a pleasure to have you and if you find that your...

Clayton, New York
Reviewed 3 weeks ago

Beds were hard and pillows flattened but I loved the hotel very clean and cozy. Staff was great and very helpful. I would come back anytime! Didn't get a chance to try the pool but next time we will. Can't wait for our next trip!

Review collected in partnership with Hilton Garden Inn
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1Thank 331haleyr
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your experience with us regarding your recent stay! I am thrilled to see that you enjoyed your time with us. I would like to apologize that you did not find the bed or pillows in your guest room to be comfortable. I have passed your comments along to our...

Utica, NY, United States
Reviewed 3 weeks ago

Staff is so friendly and helpful. Pool is nice, exercise room for adults >17. Rooms have a mini-kitchen, prep space for microwaveable food, mini-refrigerator in room. Bring breakfast because it is not included here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Regina S
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Regina S, Thank you so much for taking a moment to share your experience with us regarding your recent stay. I am thrilled to see that you enjoyed you enjoyed your time with us and that you found everything to your liking. We look forward to welcoming you back again soon! Until then, take care and safe travels. Sincerely,...

Gardiner, Maine
Reviewed 3 weeks ago

Stayed at this awesome Hilton Garden Inn for two nights. Hotel is easy to find, clean comfy rooms, front desk exceptionally kind and helpful, It is located close to a busy street but I never heard the traffic and wasn't a bother for sleeping.

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Thank Marty F
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Marty F, Thank you so much for your great review! I am glad to hear that you had a restful night of sleep. A goodnight's sleep is always nice while traveling! We hope to welcome you back again soon. Sincerely, Mandy Webster Front Office Manager

elmira, United States
Reviewed 3 weeks ago

staff professional and willing to help. enjoyed breakfast. visited the bar. bartender very friendly and attentive to our needs. the rooms are comfortable and clean.had no problems with check in and checkout and desk clerk very helpful setting up rewards account.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U8916HAsandyp
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your experience with us regarding your recent stay. I am glad to see that you enjoyed your stay and that found our staff to be professional and helpful. I will be sure to pass your comments along to our team. We hope the next time you are in the...

Auburn, New York
Reviewed 3 weeks ago

Room was great. Bed was comfortable and the shower had great water pressure. Tv was nice size and user friendly. Room service took a while but other than that, no real complaints. Oh, the pillows are too soft :)

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 300kimberleye
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us regarding your recent stay! I am thrilled to see that you found everything to your liking. It was a pleasure to have you and we do hope to have the opportunity to welcome you back again soon. Sincerely, Mandy Webster Front Office Manager

Rochester, New York
Reviewed 4 weeks ago

I will no longer stay anywhere else when traveling. Consider me a new loyal customer. I really loved the privacy and what seemed to be sound proof rooms. The food was awesome as well as the staff. Thank you for your hospitality.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank duvallt
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your recent experience with us! I am thrilled to see that you enjoyed you stay and that you will no longer choose to stay anywhere else while traveling. That means a great to us. We have such a great team here at the Hilton Garden Inn-Auburn, who are dedicated...

New Jersey
Reviewed 20 February 2017

This is one of the best HGI in the chain. It appears to be fairly new as the shower in the rooms are glass enclosed and large and not the old vinyl curtain slung around the tub. MOre importantly, the beds are not the adjustable firmness ones which sag in the middle. The restaurant is very good, better than the...

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Helpful?
Thank Paul N
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Paul, Wow! I can not tell you how much it means to us that you feel that we are one of the best in our brand! I am thrilled that you enjoyed your stay and I will be sure to pass along all of your kind words to the team. We look forward to your return. Sincerely, Mandy Webster...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Region: United States > New York > Finger Lakes > Auburn
Price Range: RM455 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Auburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor had a nice view, but you do hear the train at times. Not sure if it is any better on the other side. I was in room 407”
 of 5 bubbles mikeeB4472JM, 25 Mar 2017 | Read review
“There is an indoor pool, so if the smell of pool chemicals bothers you, stay on a floor other than the first.”
 of 5 bubbles 479TomP, 20 Jan 2017 | Read review
“Front 1st Floor.”
 of 5 bubbles FtecConn, 19 Jan 2017 | Read review
“Our king had no tub and no lounge. Relative had King with lounge and couch, chair, and tub. I believe he had a king suite and paid more!”
 of 5 bubbles Willisdds, 12 Dec 2016 | Read review
“2 or 4th floors quiet levels”
 of 5 bubbles skaszab2016, 30 Nov 2016 | Read review
5 of 5