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Holiday Inn Auburn - Finger Lakes Region

75 North St, Auburn, NY 13021-2503
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (17)
Room & Suite (9)
Pool & Beach (5)
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09/04/2017 10/04/2017
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    Overview

    • Excellent32%
    • Very good29%
    • Average19%
    • Poor11%
    • Terrible5%
    Travellers talk about
    “irish pub” (28 reviews)
    “indoor pool” (34 reviews)
    “front desk” (72 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Holiday Inn Auburn - Finger Lakes Region
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    Reviewed 20 September 2016

    Nice people, great service from front desk. I understand that it is supposed to be going through an upgrade, but the carpet, paint, trim, smells are all calling for a refresh. Its too dark, the elevators reek of hydraulic fluid. The restaurants are outdated as...More

    Helpful?
    Response from Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the un-renovated room you have experienced during your stay due to the room conditions. Rest assured we will be starting our renovations by the end of...More

    Reviewed 19 September 2016

    Friendly staff, good location. Spent 3 nights here on business and was very comfortable. I would happily stay here again. Only downfall- no coffee available in the lobby-!the keurig in the room was nice but for someone who drinks A LOT of coffee, 2 k-cups...More

    Helpful?
    Response from Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region

    Thank you for such a great review, we look forward to seeing you again soon.

    Reviewed 14 September 2016 via mobile

    We don't normally give bad reviews but you asked for one. No complaints about the staff (very nice people) but the room is way to outdated for the price. We travel a lot. The food and drinks were way over priced in the bar as...More

    Helpful?
    Response from Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region

    Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the dissatisfaction you have experienced during your stay due to the room conditions. As we have recently purchased this property, rest assured that we are in...More

    Reviewed 12 September 2016

    I recently spent 3 nights here with a group of friends. It is not a bad location for seeing the Finger Lakes area. Our rooms were clean and the staff was very helpful. Breakfasts in the restaurant were nice, and there was a large gathering...More

    Helpful?
    Response from Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region

    Thank you for your great review.

    Reviewed 28 August 2016 via mobile

    We stayed here after the Keith Urban concert in Syracuse. We had no other options as everything else in the area was full a week prior, so we decided on Holiday Inn. Unfortunately the rooms smelt horribly musty, very outdated with an immensely overpriced rate...More

    Helpful?
    Response from Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region

    Thank you for your candid response, we strive hard with our staff to meet your needs. We are planning a renovation for the last quarter of the year, as we understand the need to stay current with our competition.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (17)
    Room & Suite (9)
    Pool & Beach (5)
    Dining (3)
    Nearby
    Nearby Restaurants
    Moro's Table
    266 reviews
    .34 km away
    Prison City Pub & Brewery
    127 reviews
    .34 km away
    Osteria Salina
    123 reviews
    .36 km away
    Hunter's Dinerant
    73 reviews
    .37 km away
    Nearby Attractions
    Seward House Museum
    268 reviews
    .60 km away
    Willard Chapel
    96 reviews
    .37 km away
    Fort Hill Cemetery
    37 reviews
    1.19 km away
    Auburn Public Theater
    40 reviews
    .44 km away
    Questions & AnswersAsk a question
    BlockIslandBabe
    Is this location pet friendly?
    24 March 2017|
    Answer
    Response from Patrick M | Property representative |
    We only accept service animals.
    0
    Votes
    MySonDoesTheRating
    How much is breakfast per person? Do you have to order in the restaurant?
    4 August 2015|
    Answer
    Response from Ed B | Property representative |
    Our Hot Buffet starts at $8.95 plus tax; but you can order A La Carte as well. Our Falls Restaurant opens at 06.30 am. & serves breakfast until 11:00 am. or you can choose to order Room Service & have it delivered to your... More
    0
    Votes
    MySonDoesTheRating
    Is there a free continental breakfast offered at this hotel?
    4 August 2015|
    Answer
    Response from Ed B | Property representative |
    Regarding your kind inquiry, we do not have a complimentary continental breakfast; we do provide complimentary coffee in the Lobby and we offer a full breakfast in our restaurant "The Falls Room"....however, we do have a Bed... More
    0
    Votes
    Room Tips
    "The pool is open until 10, so if you want to sleep before then, request a room farther away."
    Littles137, 2 months agoRead review
    "Very quiet place"
    libra6240, 4 months agoRead review
    "If you have to stay in Auburn, stay here. If you don't have to stay in Auburn, don't."
    DJP61, 6 months agoRead review
    "I was on the first floor near the pool, but noise was not a problem."
    njl1949, 6 months agoRead review
    "inside rooms overlook pool, outside rooms get sunlight"
    Amy A, 7 months agoRead review
    "Ask for suite over-looking the indoor pool"
    George B, 7 months agoRead review
    "Ask for the fifth floor."
    Dennis F, 8 months agoRead review
    "Choose a good room at another hotel.."
    Boaz Y, 9 months agoRead review
    "Stay away from the pool area"
    mzdpendent, 9 months agoRead review
    "Accessible rooms were large and well placed on the first floor, no elevators to navigate."
    debaines, 10 months agoRead review
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