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I'M Hotel

Traveller (764)
Room & Suite (124)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
I'M Hotel is a property of many firsts - It is the first 5 star hotel in the Poblacion district of Makati and houses the first Onsen Spa in the Philippines, which is incidentally the largest urban spa property in the country as well. It is exceptionally located with close proximity to malls, entertainment centres, and a mere 800m away from the Makati CBD. I'M Hotel aims to redefine the concept of luxury, by removing dated and irrelevant excesses to focus on elements that deliver the highest levels of utility. Every customer touchpoint is carefully curated and tailored to the guests' preferences. The name itself is a homage to the guest, an invitation for them to project their personalities and preferences onto the hotel so that they can truly call the experience their own. Book direct with us for the best rates not available anywhere else. Complimentary access to our club lounge also awaits for all direct bookers who reserve via our website, email, or telephone line.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Trendy
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
829Reviews
796Photos
20Q+A
100Room tips
Traveller rating
  • 503
  • 191
  • 75
  • 27
  • 34
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Popular mentions
Hotel is nice but the environment all around is no interesting at all. This part of Makati is the poorest and closed to prostitution area. No cultural interest at all. For this reason I won’t recommend this place.
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Review collected in partnership with this hotel
Hotel's Favourite
Less than two years old, I`M Hotel is a mint, new fresh resident of Makati. She is the new star and competitor to the ruling hotels of the neighborhood, who brings new life to the avenue. With a series of luxurious products, from steam bath to sauna and jacuzzi, there are
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Response from FOM_IMHOTEL, Front Office Manager at I'M Hotel
Responded 20 Aug 2018
Dear crawlingken, Warm greetings from I’M Hotel! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us and your kind words truly give us great inspiration. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. Again, thank you very much. We look forward to welcoming you back again soon. Sincerely, Kim Guimba Front Office Manager
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I was charged a USD46 dirty linen replacement fee. Having stayed in numerous other hotels, it was bizarre that they'll charge for accidentally discharging normal bodily fluid that can be cleaned. I didn't even have time to clean it on my own or bring it to a laundromat as it
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Review collected in partnership with this hotel
Good customer service, nice facilities, comfy beds and location near restaurants, stores and malls. Just a bit noisy at night if you’re a light sleeper and just be aware that there are no locks for bathrooms. Overall, we had a great stay!
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Review collected in partnership with this hotel
Response from FOM_IMHOTEL, Manager at I'M Hotel
Responded yesterday
Dear Wander22729980139, Greetings from I'M Hotel! Thank you very much for your continuous patronage. We are happy that you had an amazing stay with us and have enjoyed our facilities. Likewise, thank you for taking time to share with us your review and rest assured that your comments, good and bad, are greatly appreciated. It is through comments like yours that we are kept inspired to be the best that we can be for our guests. On your next visit, I would strongly recommend directly booking with us on imhotel.com or emailing us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. Again, thank you very much. We look forward to welcoming you back again soon. I'M Hotel Management
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Walked in without a reservation and front desk gave me a reasonable price and decided to stay two nights. Front desk was very helpful. I found the room very clean. I will be back again in the future and stay at I'm Hotel.
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Review collected in partnership with this hotel
Response from FOM_IMHOTEL, Manager at I'M Hotel
Responded yesterday
Dear Cruiser25249254587, Greetings from I'M Hotel! We are happy that you had an amazing stay with us. Likewise, we appreciate you taking time to share with us your review and giving us a perfect rating. It is indeed our goal to exceed our guests' expectations and it is through comments like yours that we are kept inspired to do so. It is true that booking directly with us, walk in or through our website, will give you the best deal. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. On your next visit, I would strongly recommend booking directly again with us on imhotel.com or email us at reservations@imhotel.com Again, thank you very much. We look forward to welcoming you back again soon. I'M Hotel Management
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2-BR Executive Suite
2-BR Executive Suite
Premier Suite
Premier Suite
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12345625
According to Google maps that you can look up on any PC or smartphone, the distance from I'M Hotel, Makati to P. Burgos Street, Makati is 280 metres: about five minutes' walk if that.
1 vote
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Dear Antul, Thank you for your inquiry regarding our club lounge. Our club lounge is located at the Upper ground level and access is open to guest with direct booking via our website.you may access the club lounge till the day of checkout. we serve selected pastries and hot and cold beverages. With best regards, Peter
1 vote
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Is there a grocery store nearby?
Seven Eleven is just on the corner..
2 votes
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What malls are closest to IM hotel?
There’s one behind The Gramercy, behind AVenue parking lot/night market. I forget the name. Only 5 minutes walk.
0 votes
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1234
"Nice design place"
"Ask for top floor"
"The rest room’s lock is at the bottom of the door. Good luck in finding it!"
"They have a smart tv so if you're into movies, Netflix you can stay and enjoy the room"
"Get their Spa-cation package and book directly with them to get the best deals."
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12345620
PRICE RANGE
US$102 - US$335 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
434
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