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Fersal Hotel Neptune Makati

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Traveller (15)
Room & Suite (12)
Dining (2)
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Overview
  • Excellent3%
  • Very good45%
  • Average24%
  • Poor14%
  • Terrible14%
10 Feb 2018
“Don't book thru Agoda for this hotel”
7 Apr 2018
“Good place to stay into while in manila ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Restaurant
Room Service
Business Centre
Laundry Service
3 Star Hotel
All hotel details
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Reviews (62)
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LanguageEnglish
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1 - 5 of 61 reviews
Reviewed 8 April 2018 via mobile

This place is great regarding with the hotel and the employees in it. The staff is really accommodating, the place is accessible. Also the breakfast is so good that i myself is satisfied with it. My designated room is also well prepared and well cleaned....More

Thank jakesia
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 2 May 2018

Dear Jakesia, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We appreciate the time you took to share your feedback with us. It is a pleasure to know that you enjoyed your...More

Reviewed 18 March 2018 via mobile

Maybe we were just unlucky. When We arrived to the hotel, rooms were ok, not really like on the pictures (we’ve got a room behind reception), but wasn’t bad. Only Toilet wasn’t flashing properly. People in the reception were nice, friendly, we were thinking to...More

Thank Katka F
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 2 May 2018

Dear Katka F, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. Apologies for the inconvenience you have experienced during your stay. This feedback is well-taken. Your comments are important to us as...More

Reviewed 24 February 2018 via mobile

I can say that we had great stay. Smooth check in, nice staff and good room. Hope to try their other hotels soon in Baguio, Palawan and Cebu! Will definitely come back and recommend to my colleagues, family and friends!More

Thank PierreAngelie
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 2 May 2018

Dear PierreAngelie, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to...More

Reviewed 11 February 2018

Internet is really slow. Non existent. As a result, it took ages for front office to check us in (40 mins). They can't verify our Agoda reservation and we even had to deposit almost the entire amount of our stay. Just because there's no internet....More

Thank glaigo
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 2 May 2018

Dear Glaigo, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We are grateful for your feedback and regret that you’d experience such inconvenienced during your stay at our Neptune branch. As for...More

Reviewed 24 January 2018

I booked a deluxe single room last minute because we need to stay for a night near Rockwell Makati. The location is great with Century City Mall just across the street. There is a korean mart beside the hotel and 7-eleven is just a 2-min....More

Thank crushedpink
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 2 May 2018

Dear Crushedpink, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Things to do
Restaurant
Details
Price range
US$34 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$34 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (15)
Room & Suite (12)
Dining (2)
Questions & Answers
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Alyssa Marie R
17 April 2018|
Answer
Response from Cherie Mhel C | Reviewed this property |
Sorry, none. You can call them directly for the rates. I know its cheaper. The place is really nice.
0
Votes
Room Tips
"I believe most rooms are rather quiet except those directly facing the busy intersection (due to very poorly..."
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"No, not here."
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"choose the deluxe facing neptune street"
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""the 3rd floor, has a nice view of Neptune St., Makati City "."
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