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St Giles Makati Hotel

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St Giles Makati Hotel
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431 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Reviewed 1 week ago

The rooms were pretty decent, complete with basic amenities and offers a stunning view of the city skyline at night and in early mornings. Downside is it was rather cramped and the beds are quite small. It is located in the business district though so stores, shops, restaurants and offices are just nearby. Staff are friendly and accommodating too.

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Helpful?
Thank Miss B
Makati, Philippines
Reviewed 2 weeks ago

This hotel is fairly new, it's located right on a busy intersection (where it's busy on weekdays, especially on rush hour). Rooms are very decent, modern, with great wifi speed. The challenge here at this location is the parking and hailing a cab on rush hours. If your room comes with a breakfast coupon, dont expect any Michelin star dish,...

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Helpful?
Thank NinoLeeZhongPing
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I am pleased to know that you found the hotel very decent and modern. Apologies for the inconvenience you may have experienced due to our limited parking slots. Thank you for highlighting our service as it has always been our commitment to ensure a fulfilling stay...

Dumaguete City, Philippines
Reviewed 2 weeks ago via mobile

the hotel was clean but you would expect better. Rooms were basic and simple. The good part was the location - located centrally, you can find many restaurants and bars nearby. it is also close to A.venue mall and Century mall.

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Helpful?
Thank janicepublicoph
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Thank your for writing a review about the hotel. I am happy to know that you enjoyed the central location of the hotel and you had a satisfying stay with us. Rest assured that we are continuously improving our services to serve all our guests better. Thank you for staying with us and we are looking forward to...

Manila, Manila, Philippines
Reviewed 2 weeks ago via mobile

Me and my boyfriend stayed here for a couple of nights. On the first room that we stayed, the voices of the nearby room were coming inside our room. Our room was connected to their room, there's a connecting door in between us. Our neighboors were talking and laughing so loud up to 3am in the morning that makes it...

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Helpful?
Thank Xelami
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. Apologies for the inconvenience you have experienced during your stay. This feedback is well-taken. Your comments are important to us as this helps us in improving our services. Thank you for staying with us and we hope to see you again at the hotel. Sincerely, Derrick...

Bangkok
Reviewed 2 weeks ago

This hotel is well positioned. A few metres from base and restaurants. The buffet breakfast is ok but not a wide range of choices. The room is kind of small but has all the necessary The swimming pool is not big enough to do laps The staff is nice and professional although I got a lot "the policy of the...

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Helpful?
Thank Albkk
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Appreciate your time in writing a review about the hotel. Thank you for sharing your observation as this is helpful to us in improving our services. Rest assured that these are all well taken. Apologies for the inconvenience you may have experienced when you asked for an extra pillow. We have standard procedures in place but we are...

Reviewed 2 weeks ago via mobile

Over all, it was good for money hotel. It just took a long time to check in.But the staff,from the securities(who are so attentive even to the needs of guests offering chairs for the elders, pregnant and with kids), bellboys and the reception personnels were all very patient. Considering the value for money of the accomodation itself,though rooms especially the...

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Helpful?
1Thank graceb04
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Appreciate your time in writing a review about the hotel. I am pleased to know that you found the hotel a good value for money. Thank you for highlighting the hotel's security and service. It has been our commitment to provide a friendly service for all our guests and ensure your needs are well attended to. Thank you...

Cebu City, Philippines
Reviewed 2 weeks ago

The hotel is easy to find, just tell the taxi - St. Giles on Makati Ave & Kalayaan St. Some taxi drivers insist pronouncing it "St. Hiles", since the "g" in filipino is often pronounced "h". First impression - Lobby - Beautiful, chic, modern. The Front desk staff are more than competent, friendly, & helpful. Rooms - the 18sq room...

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Helpful?
1Thank FrankieGibson
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. Appreciate your positive review and for giving a detailed observation of the hotel during your stay. It is nice to know that you found our lobby beautiful and chic. Thank you for your kind words to our staff who are always more than ready to assist...

Mumbai (Bombay), India
Reviewed 3 weeks ago

Its a good hotel for any business tour especially with the location...heart of business district...though rooms are not that big as compared to the neighbouring hotels, however with the price its a good hotel. Food is average. Service is good. Staff is good. Check in and check out was good. Hotel is very safe and secure.

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1Thank rajitdavidson
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. It is truly nice to know that you found the hotel a good place for a business tour. Thank you for highlighting our service, safety and security as well as our staff. It was our pleasure serving you and we are looking forward to welcoming you...

Reviewed 3 weeks ago

Great hotel. the location is terrific for all purposes. Taxis/Ubers are easy to get. Many Many restaurants around. P Burgos is near for "entertainment" if that is your preference, but this is a high-quality, classy establishment. Excellent location, very clean with good service and the staff very friendly and helpful. Rooms very well appointed and comfortable. Pro-tip 1: Go for...

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Helpful?
Thank Hamad A
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Appreciate your time in writing a review about the hotel. I am very pleased to know that you had a great stay with us. Thank you for highlighting the hotel’s location, clean rooms, security and friendly service. Allow me to extend my heartfelt gratitude on behalf of the staff for your kind words. I will share this with...

Reviewed 3 weeks ago via mobile

At first, the receptionist has given us a joining room that made me wonder on the door near the bed. The remote control of the television is not working that made us disappointed knowing that St Giles Hotel is one of the well-known hotel in the Philippines. There were noise the next door. We can hear the water drops and...

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Helpful?
Thank Charles D
DerrickTan, General Manager at St Giles Makati Hotel, responded to this review

Dear Guest, Appreciate your time in writing a review about the hotel. It is with regrets to hear your experience in one of our rooms. Please accept our apologies for the inconvenience that you have encountered. Rest assured that this will be addressed to avoid similar instances in the future. Thank you for your kind words to our staff. It...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located in the central district of Makati City, along Makati Avenue corner Kalayaan Avenue, close to Rockwell Shopping Centre, 12 km or 30 minutes by car from Ninoy Aquino International Airport. 512 contemporary designed guestrooms with broadband internet access, private bath with shower, electronic safe, LCD TV with over 60 cable channels, hair dryer, coffee/tea making facilities, iron and ironing board. ... more   less 

Additional Information about St Giles Makati Hotel

Address: Makati Avenue | Corner Kalayaan Avenue, Makati, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM213 - RM422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Giles Makati Hotel 3*
Number of rooms: 512
Reservation Options:
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Also Known As:
St Giles Makati Hotel Metro Manila, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from St Giles Makati Hotel staff and other travellers.
13 questions
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4 months ago
Exeter, New Hampshire, USA
Skudai, Malaysia
9 months ago

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Questions? Get answers from St Giles Makati Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the higher floors offer a good view.”
569missb, 22 Apr 2017 | Read review
“Get the ones facing the East side.”
NinoLeeZhongPing, 15 Apr 2017 | Read review
“Ask the front desk for a nice city view & if possible, a higher floor.”
FrankieGibson, 11 Apr 2017 | Read review
“ask for room on higher floor to avoid traffic noise. If wifi not good report immediately to have fix.”
  • view from the Bay Leaf Resturant terrace lev 2 - there's a Shakey's.
  • room 2102
  • view from room 2102 - nice
  • room 2102
LDSmember, 1 Apr 2017 | Read review
“Higher floors avoid street noise”
JSIGLOBAL, 29 Mar 2017 | Read review
5 of 5