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New World Makati Hotel

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2,636 Reviews from our TripAdvisor Community

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There are newer reviews for New World Makati Hotel
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Showing 2,437: English reviews
Singapore, Singapore
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

After dealing with the Manila traffic, I arrived at the hotel to find that our travel agent had screwed and not booked a room despite showing their 'confirmation'. The staff were friendly, professional and very helpful in finding out what had gone wrong with my booking and immediately made me feel at ease and relaxed! In good area and plenty... More 

Helpful?
Thank SueandTimP
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for having taken the time to share your feedback. I am happy to note your kind comments regarding our facilities and our staff, whom we are truly proud of. We hope you will come and visit us again soon! Sincerely, More 

Sydney, Australia
2 reviews
Reviewed 2 weeks ago

hotel is near the busy center of makati which is the shopping area , they have the clean room and good customer service.. you can go unwind shop and see the nice chapel of greenbelt . what i like most is their vallet service is very attentive and helpfull.

Helpful?
Thank rsaavedrra
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I hope you will come and visit us again soon. Sincerely, More 

Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

So.. the lobby is incredible and beautiful and big and then we went up to our room and it just did not feel five star. The shower wasn't working properly so they got someone to come fix it thankfully. I was too scared to use the power point next to the bed as it gave off sparks and was falling... More 

Helpful?
Thank Natalie G
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you sharing your feedback following your recent stay. I regret to hear about some concerns you had in your room, and would like to extend my apologies for any inconvenience caused. Rest assured that these issues have since been addressed by our engineering team. I hope you will come and visit us again. Sincerely, More 

Singapore, Singapore
Level Contributor
152 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 weeks ago

It's a good hotel. The lobby is big, but I think it needs more lounging sofas, eg place to sit while waiting for visitors. The rooms are ok, though I find a bit outdated, the shower is still old-style, no frills, and water flow is not consistent. The staff are nice.

Helpful?
Thank Wendy V
Dubai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

I stayed in new world hotel Makati from 5th to 10th November - so 5 nights- from the car pick up at terminal 3 which now has Wi-Fi inside to the superb service you receive everything is 5 star staff who especially stood out are the staff caharline and dolly in residence lounge- steven on residence 24th floor check in-... More 

Helpful?
Thank peteukTrimdon
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you very much for having taken the time to review our hotel following your recent stay. We very much appreciate the excellent rating you gave on our services and facilities. Please rest assured that your kind words of appreciation have been shared with our Residence Club team and the rest of our associates. We are indeed... More 

Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

My 2nd stay for business in this hotel. Comfy stay. Great & convenience location, connected to Green Belt where we have a great selection of restaurants. Hotel staffs are friendly and helpful. Room with king sized bed not available, hence, stayed in twin bedroom. I didn't bother to move to the king size bedroom the next day as I found... More 

Helpful?
Thank njfk
1 review
Reviewed 3 weeks ago via mobile

The residence lounge was great and highly recommended ...staff dolly stevene and Wilson were very friendly and approachable ...it was our first day in Manila and we felt so welcomed by staff ..for a few dollars more we recommend paying for the residence lounge that will Make your vacation more enjoyable

Helpful?
Thank Perfecto I
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. I am very pleased to note that our Residence Club team has made your stay with us more enjoyable! We look forward to welcoming you back soon! Sincerely, More 

Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Thank you front desk. Checking in and out is always hassle free. Especially, when Joy abd JJ are on the job who were exceptionally great. Im sure all of them are and I'm looking forward to seeing all of you.

Helpful?
Thank Arlon C
San Antonio, Texas
2 reviews
Reviewed 3 weeks ago via mobile

As a woman traveling alone, I felt very secure at New World Hotel Makati, and booked there again after a few days in another city. The hotel is new, has very friendly and helpful staff, and great amenities. The location is in a high-end business district, close to malls and transport, though I used taxi service only. Friendly business staff... More 

Helpful?
Thank dwhise
GMFSchoucair, General Manager at New World Makati Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. I am very pleased to note that you enjoyed your stay with us and that you felt safe and secure in our hotel. The excellent rating you gave on our services and facilities is much appreciated. We hope you will come and visit us again soon! Sincerely, More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The Hotels location is very convenient (Directly opposite to the Greenbelt Malls) and is close to all the nearby attractions. I would definitely recommend this hotel for people visiting Makati on a short trip or for business.

Helpful?
Thank ukvip2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury retreat and destination in the heart of the city, New World Makati Hotel is at the center of "The Wall Street of the Philippines" -- the financial district of Makati City. Right across the street from the Greenbelt Lifestyle Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more   less 

Additional Information about New World Makati Hotel

Address: Esperanza Street corner Makati Avenue | Ayala Center, Makati, Luzon 1228, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM585 - RM1,072 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Makati Hotel 5*
Number of rooms: 595
Reservation Options:
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Also Known As:
Renaissance Makati
Makati Renaissance
New World Makati Hotel Metro Manila, Philippines
Hotel Style:
#5 Family Hotel in Makati
#5 Business Hotel in Makati
#6 Luxury Hotel in Makati
#6 Romantic Hotel in Makati
#6 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from New World Makati Hotel staff and other travellers.
22 questions
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Questions? Get answers from New World Makati Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms with the access to the club room .."the Livingroom" is worth it!”
 of 5 bubbles romeoa936, 2 Dec 2016 | Read review
“Always request for a corner for a bigger room!”
 of 5 bubbles A8775QTevelync, 29 Nov 2016 | Read review
“Get the breakfast package!”
 of 5 bubbles OliviaE18, 29 Nov 2016 | Read review
“Book Higher Floors”
 of 5 bubbles ngeriklb2016, 28 Nov 2016 | Read review
“Higher Floors have nicer view”
 of 5 bubbles , 27 Nov 2016 | Read review
5 of 5
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