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My family have always stayed in this hotel. It is always on top of our list if Makati is your location.
The food at Circles is so good. For me it is the best breakfast buffet in Makati compared to the other hotels there (I’ve...More
Stayed here recently for our wedding anniversary and booked their Wonderful Weekend package. To start off, check in can be as early as 10am but we arrived at the property at noon, check in was a breeze and as expected it is ready. Upon reaching...More
1 Thank dbtgo
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 21 November 2017
Thank you for your "wonderful" review during your stay at Makati Shangri-La, Manila.
I am glad that we were able to make your anniversary extra special during your stay with us. I appreciate your praise for our Wonderful Weekend package and I am...More
We stayed here for my birthday last year. I was a bit confused at first, this was quite an expensive hotel with the most gorgeous lobby and a huge chandelier, I thought we'd be getting top service. Well, after my hubby checked us in, he...More
All too frequently I have bad experiences at this hotel and always stay at other Makati Hotels when possible. This last occasion on Chinese New Years Day was again a story of poor service and follow-up.
I am a Member of Shangri La's preferred Guest...More
Staying at hotel for 6 days, the staff and service have been excellent. English is no issue which helps me a lot. The room is plenty big and in-room dining has been very good. The gym is pretty nice with plenty of cardio equipment.More
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 5 days ago
I am glad that you enjoyed our facilities and services; warm and pleasant staff.
Thank you for taking the time to share with us your excellent review of your stay, Richard. We are glad that you had a memorable experience during your stay with us....More
They can actually do the laundry for you. While I was there, I had them press my wife's dress. Typically, it takes about 2 hours to complete but it was done within 40 minutes when I requested it rushed.