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City Garden Hotel Makati

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675 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Darwin, Australia
Reviewed 25 May 2015

My 10y/o daughter and I stayed for 5 days and as we expected, had a great time. Our whole family has stayed here many times before and we will always come back. The staff remembered us and were professional very, very warm and friendly. The door men were very prompt and proactive in helping us, giving information and advise that...

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Helpful?
Thank Myla W
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We truly appreciate you taking time in giving us a very detailed feedback about your recent stay in our Hotel. We really could not ask for more as you practically covered all the services you offered. It's always good to hear from guests when you have met if not exceeded their expectations as we read all praises about...

Greenock, Australia
Reviewed 22 May 2015

Right from the time of our arrival to our ultimate departure I found everything about this Hotel to be exceptional, with a very pleasant decor, extremely comfortable rooms and friendly, accommodating staff. Nothing was too much trouble for them to ensure that our stay was to our satisfaction and I would definitely recommend the City Garden Makati Hotel to my...

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Helpful?
Thank Chuckie946
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the excellent feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G....

Manila, Philippines
Reviewed 12 May 2015 via mobile

Everything was in control, I stayed 4 mos ago with friends. Pool was good and view, the room is clean, but what I really like most was the staff who were very friendly and nice. I always get by at the desk to chitchat with them and I feel like Im really at home. They are all nice especially Kathryn,...

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Helpful?
Thank Sab D
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the nice feedback you gave from your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else needs to be improved. We are touched to hear that some of our Associates made you feel at home. Your valuable comments will be shared...

Montreal, Canada
Reviewed 12 May 2015

Having been to Manila many times, it was my first stay in this hotel. Twinned with its larger sister hotel across the street, this hotel shares many common features: -large rooms -roof top bar, restaurant and pool -spa, gym -attention to details -secure and safe What impressed me: a) How Mr. Jhox the breakfast manager attends to your every need....

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Helpful?
Thank Mario S
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We are truly happy receiving excellent feedback from your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where else we need improve on. We are truly proud of all our Associates have have delighted you during your stay. We certainly look forward to continuous...

Cerritos, California
Reviewed 11 May 2015

It's clean, service is excellent. Room is a little tiny to my standard but the it's a good value for what you paid. Staff are very friendly & helpful. Location is definitely convenient restaurants are all within short walking distance.

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Helpful?
Thank Jojie B
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave from your recent stay in our Hotel. We always look forward to improving our services to our guests. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati

Singapore, Singapore
Reviewed 10 May 2015

The location of City Garden Hotel is perfect in the Makati. I'm very expressed with the excellent service from hotel staff, especally Jauime, Mariz, Louis & Steph. They are all friendly & helpful. I upgraded to Executive Room & quite happy with it. The breakfast is great, I'll definitely choose to stay in this hotel again in the future

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Helpful?
Thank Wei W
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the excellent feedback you gave us. We are happy to hear from guests for us to continuously improve on our services and facilities. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in the near future. Thank you very much. Yours truly, Johnny G. Rios...

Victoria, Australia
Reviewed 7 May 2015

This was our first trip to Manila and we stayed 12 days here and we enjoyed it very much. From the moment we arrived we received a very warm welcome. The staff were very friendly and very assisted. Every body was helpful and polite. Clean pool , nice restaurants affordable. Clean rooms , we used to go to the Gym...

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Thank Tony Marlene M
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the excellent feedback you gave from your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else needs to be improved. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit...

Reviewed 7 May 2015

City Garden Hotel is situated at the north-end of Makati Ave across the road from the newer City Garden Grand. The area is best known for it's red-light district but there are a few good restaurants in close walking distance from the hotel, the excellent food court on top floor of the City Century Mall, and the swanky Gramercy night...

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Helpful?
Thank Alana H
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate you taking time in giving us great feedback you gave from your recent stay in our Hotel. It's good to hear from guests for us to know what we have done well and what else we need improve on. We will certainly look for ways for us to continuously improve the guest experience. Your valuable comments...

Singapore, Singapore
Reviewed 5 May 2015

It was my 1st trip to Manila and I stayed 5 days here. From Day 1, the service was emmaculate. The staff were very friendly and proactively assisted, even with something as simple as pressing your floor level in the elevator. Every staff never forgot to greet their customer, anywhere. Special kudos to Grail Chuyat (staff who assisted me with...

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Helpful?
Thank RKY74
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely great the wonderful feedback you gave from your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. We are glad to know that our associates have met if not exceeded your expectations. We have noted down your...

Dublin, Ireland
Reviewed 2 May 2015

We stayed two nights here and enjoyed it very much. From the moment we arrived we received a very warm welcome, plenty of helpful information and all staff we met were polite and friendly. Breakfast was very good with a great range on offer and great coffee!! We visited the rooftop restaurant both nights and it was amazing. The food...

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Helpful?
2Thank limericklady
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the wonderful feedback you gave from your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ideal for expats, short or long term stay.Facilities includes swimming pool & gym plus full security surveillance camera. Nearby establishments: BDO bank, Century Mall, Mercury drug, 7-11, Gasoline station, Powerplant and Ayala Malls. ... more   less 

Additional Information about City Garden Hotel Makati

Address: Makati Avenue | corner Kalayaan Avenue, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM299 - RM424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Garden Hotel Makati 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Priceline, Asiatravel.com Holdings and Travelocity so you can book your City Garden Hotel Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila, Philippines
Hotel Style:
#15 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Makati staff and other travellers.
21 questions
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Questions? Get answers from City Garden Hotel Makati staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bigger coffee cups pls”
 of 5 bubbles ColnCath, 15 Nov 2016 | Read review
“Not like which shows in the website. ”
 of 5 bubbles abca20, 4 Nov 2016 | Read review
“Bring your own mobile WIFI”
 of 5 bubbles NealSaeed, 4 Nov 2016 | Read review
“The hotel offers discounted rates when you through their site.”
 of 5 bubbles Baby_Warrior, 24 Oct 2016 | Read review
“If you are a smoker, worry no more, they have rooms where smoking is allowed, just ask the front desk.”
 of 5 bubbles jeffreebondoc, 22 Oct 2016 | Read review
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