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Berjaya Makati Hotel - Philippines

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790 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Reviewed 26 November 2016 via mobile

We only stayed for 1 day as we went to Cebu on the following day... It was a nice room,very relaxing and the payment is worth it I can say. Spacious room with bathtub, which that was the main reason why we booked this hotel. At evening,there was a band that you can seat,order drinks and enjoying the moment. Overall,...

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Helpful?
Thank Mia R
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back and...

Herzliya, Israel
Reviewed 17 November 2016 via mobile

Located in Makati district. Heavy traffic to go elswhere as in all Manila.rooms are equipped with all amenities.clean.25 floors, very bad elevator service,hardly 2/3 are working .always busy.you can wait and wait . Dinning room is nice.good breakfast, average dinner.wi-fi on and off.

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Helpful?
Thank Zippi_11
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking time to write about your experience with ours hotel. I sincerely apologize for the inconvenience it has caused you during your last stay with us, as we are doing some elevator maintenance. We hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a...

Sydney, Australia
Reviewed 16 November 2016

I booked two rooms and had a smooth check in, and was complimentary upgrade by Jane of Front Desk (which is awesome!), she is very nice and knowledgeable on her surrounding areas. The rooms are spacious and clean. Based on experience do not try their in-room massage service as it is not good, it left me a back pain afterwards...

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Helpful?
Thank ovrnytclbrty
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. Rest assured that the compliments will be extended to Jane, who...

Doha, Qatar
Reviewed 5 November 2016

I had to book a room for my parents at the last minute. The room was spacious. The internet was quite poor. Checking out was disorganized, we were ahead of others in the line. The front desk staff took our card keys and room number, but the others who have come in later were cleared first. I had to wait...

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Helpful?
Thank owellchua
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you very much for your reply and valuable comments. We will seriously look into your concerns and take the necessary actions to correct them. We are look forward that you will give the hotel another chance to serve and make it up to you. Thank you. Sincerely yours, Norazman Chung General Manager

Santa Rosa, Philippines
Reviewed 3 November 2016

They are good. Accomodating. I will come back here soon. I will commend this hotel. The ceiling is high and i like it. The flow of water in shower is good. Hope there is microwave but its ok. Two thumbs up!

Review collected in partnership with Asiatravel.com
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Helpful?
Thank johnsenb
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you the best...

Hong Kong
Reviewed 17 October 2016 via mobile

Stayed in this hotel as Asiatravel quoted that it's free transfer to the airport with the room price, when checking in when I asked the reception how to avail this service, the receptionists just told me flat that they don't deal with it and told me to ask the travel agent directly, when I asked if they have any contact...

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Helpful?
1Thank mumsymerdy
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Kuala Lumpur, Malaysia
Reviewed 6 October 2016

I am totally agree with previous comment from Trait_10, I just checked in today at 4 pm and still needed to wait for them to make the room ready, overal this is a very old hotel and got stain here and there, dirty coffee cup left there at the coffee place. aircon is very noisy and the karaoke outside on...

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Helpful?
1Thank YangMSC
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. Rest assured that Berjaya Makati Hotel always strives to fulfill our mission in providing all our guests with a memorable experience. It is with much regret that you have experienced difficulties in the hotel. We will be...

Townsville, Australia
Reviewed 4 October 2016 via mobile

I don't like giving bad reviews but I feel I need to warn other travellers so they aren't disapppinted. We were booked in to this hotel by our travel agent, telling us it was close to amenities (we originally wanted Sofitel). The hotel itself is in a busy area with lots of local shops and restaurants mostly of low quality...

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Helpful?
Thank Trait_10
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 October 2016

Reasonably priced hotel with great room and comfortable environment. Very close to an Arabic restaurant which is very helpful for muslim travellers. Those interested in night life, the location is in a right area. Major shopping complexes such as the Greenbelt and Glorietta are a bit far from the hotel. Walking might take more than 15 minutes to reach the...

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Helpful?
Thank Jamal M
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staff that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you...

Reviewed 1 October 2016

A good hotel to spend your vacation in Makati, located right at the centre of Makati and it is just a few minutes walk from the Red Light District, Burgos. The rooms are pretty clean, and affordable during our stay.. We had to wait for 1 hour to check in (due to cleaning the room; but it was worth the...

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Helpful?
Thank Jiten V
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for delivering the good news. Comments like this continue to inspire us to do better in servicing our guests We are so happy you enjoyed your stay and look forward to welcoming you back and wish you the best in your business and personal endeavors. Thank you. Sincerely yours, Norazman Chung General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently tucked away in the verdant city of Makati, Berjaya Makati Hotel sets in the hub of urban wealth showcasing abundance of West and East culture. Setting itself apart from the others, the hotel not only gives easy accessibility to shopping malls but also to business trading in Manila. BERJAYA MAKATI HOTEL OPENS 3 NEW EXECUTIVE FLOORS. Berjaya Makati Hotel continues to offer its guests only the best hotel experience with the opening of three more floors boasting of 33 deluxe-level rooms.From having 179 rooms, the hotel will now have a total of 212 rooms with the opening of three new floors in July. Berjaya Makati Hotel, one of the recent players in Makati City’s bustling hotel industry which is currently enjoying robust growth and a steady influx of guests, now gives more options to visitors who are more discriminating with their choices.The new rooms, located on the 23rd, 24th and 25th floors of Berjaya Makati Hotel, have complete amenities at par with accommodations in pricier hotels. With the recent addition of 33 premium accommodation options, Berjaya Makati Hotel intensifies its mission of providing only the best to its guests, in line with the global hotel chain’s tradition of giving memorable experiences worth coming back to. ... more   less 

Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM182 - RM310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Makati Hotel - Philippines staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the higher levels”
 of 5 bubbles ANH1204, 2 Mar 2017 | Read review
“Rooms level are very quite and even the food of breakfast.”
 of 5 bubbles Jas3184, 4 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles Starreview, 12 Jan 2017 | Read review
“Avoid Room 606 by all means. Avoid the function rooms in the fourth floor. Obtain a fully functioning internet facilities before booking.”
 of 5 bubbles edcanela, 16 Dec 2016 | Read review
“If the elevators are jammed up, try using the service elevator to the side.”
 of 5 bubbles , 9 Dec 2016 | Read review
5 of 5