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Hotel Durban

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Hotel Durban
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374 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Reviewed 3 November 2016 via mobile

Room was standard and had clean comfy bed. Newly renovated. Not many amenities to the room. Very basic. Need a new remote for the tv looked like a drunk monkey got ahold of it and put it back together with scotch tape. There was construction going on (hence the good deal) and they were using some kind of chemical that...

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Helpful?
1Thank Clint M
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Mr. Clint, Thank you for taking time reviewing our hotel. We are delighted to know that you had some positive experience with our team. It is indeed a transition period. The renovation project is brining very big improvements to our hotel, including an elevator that will be installed no later than December 17. Until then, there are some inconveniences...

Tel Aviv
Reviewed 2 November 2016 via mobile

Perfect location in Makati close to restaurants and shopping centers. amazing staff friendly and helpful beautiful room, although there is renovation going on the hotel is clean. Definitely will come back.

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1Thank shanjan
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Mr. Shanjan, Thank you for the positive and encouraging comments about our staff and the cleanliness of our hotel. We are delighted to know that you enjoyed your stay at Hotel Durban, and we look forward to welcoming you back in the future. Best regards, Walid El Zyr Hotel Manager Hotel Durban

San Pedro, Philippines
Reviewed 31 October 2016

So here's a summary of my negative reviews (let's face it we're more interested on the negative side of the place / scroll down for my positive review): 1.) Deposit fee reminder - If anyone of their crews are reading this, please remind your customers about the deposit fee, because you'll never know. 2.) TV Remote control - It's in...

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1Thank lara_jalapeno
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Ms. Lara Jalapeno, Thank you for taking time reviewing our hotel on TripAdvisor. We are delighted to know that you enjoyed your stay with us, We appreciate your advice about the deposit reminder, and about the TV remote control. With regards to the deposit reminder, we are going to include it in our website and Facebook page as soon...

Seattle, Washington
Reviewed 27 October 2016

spent one night in mid October. booked at last minute and still got good price on the room. the room was on the 4th floor and elevator was not working because of remodel . I stairs were a challenge but they let me know the elevator would be out before I booked so no surprises. the room was small but...

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Thank sea-mike
hoteldurban, Hotel Manager at Hotel Durban, responded to this review

Dear Mr. Sea-Mike, Thank you for taking time to review our hotel on TripAdvisor. We are delighted to know that you enjoyed your stay with us, and especially our restaurant, Farfalla! We take pride of our skilled chefs who make our restaurant very popular in the area. It is indeed a destination for our guests, and for the local community....

Reviewed 25 October 2016 via mobile

I stayed here for 2 nights, which i arrived very late early morning. Allen showed me his sympathy by allowing me to check in as soon as possible to get some rest which i really appreciate and thats what customer service is all about. keep up the good work Allen. Hotel Durban is in the best location in Makati near...

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2Thank George Glenn D
Reviewed 23 October 2016 via mobile

This is easily my go-to hotel when I just want less stress in my preparations. It's always just a phone call away with staff who are very accommodating. With police visibility being high in the area, I would consider the area safe for travelers.

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Thank Ed A
Ifugao Province, Philippines
Reviewed 21 October 2016

Allen in the reception/front desk extended excellent assistance when I needed to book a room for a friend. He exemplifies service at its best! He was very upfront with what the hotel can offer which I truly appreciated. It helped as well that he has a cheerful attitude.

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3Thank Golly93
Reviewed 6 September 2016 via mobile

Dutch and Jayson is a verry good employee and the hotel durban it was verry fantastically and that my 3 times stay in hotel verry approachable staff And good hotel see you next year Hotel Durban! .i liek thes durban hotel bucase staff laik family

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Thank raed h
Bangkok, Thailand
Reviewed 18 August 2016

Stayed three nights here during the rainy season in August. The room was clean and modern and the bed was comfortable. Having booked a deluxe room, I had a working desk, safe, fridge and closet - and a window for natural light. My only complaint was the shower which lacked volume and heat. Other than that, everything worked well, including...

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3Thank Robert_Oi_Asia
Sydney, Australia
Reviewed 13 August 2016

Modern Building with very small rooms and very small shower are hardly fit one person Phone reception is impossible and wi fi is not the best The hotel has no elevator and if you get room on 3 or 4 floor it is very difficult to get there with so many stairs reception are is very small with no seats...

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5Thank sam T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Founded in 1975 on the principle that comfort and elegance need not be expensive, Hotel Durban is a small oasis tucked into the heart of Makati. With a refined but relaxed ambiance found in elegant and modern Filipino homes, many of our rooms overlook a quiet, garden courtyard. The hotel is furnished with antiques from the owner's collection, as well as pieces of her own design. Our rooms adhere to exacting standards of cleanliness and have many of the amenities expected of a modern hotel, including air-conditioning; flat- screen, cable TV, and complimentary, wireless broadband. Our café serves a choice selection of hot and cold beverages, breakfast, lunch, and dinner. ... more   less 

Additional Information about Hotel Durban

Address: 4875 Durban Street, Makati, Luzon, Philippines (Formerly Durban Street Inn)
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM143 - RM10,684 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Durban 3*
Number of rooms: 39
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Also Known As:
Durban Street Hotel
Hotel Durban Makati, Metro Manila, Philippines
Hotel Style:
#1 Best Value Hotel in Makati
#6 Business Hotel in Makati
#8 Family Hotel in Makati
#8 Romantic Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Durban staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room further from the renovation work to reduce the noise but the work may be completed soon.”
 of 5 bubbles B4045FMjohnp, 21 Feb 2017 | Read review
“Get the Exec Suites, they are bigger -the name is a bit grand for what they are, but they are nice.”
 of 5 bubbles petercouz, 14 Feb 2017 | Read review
“if you have big luggage, ask for a low floor. Service water can be requested from room service. the rooms, because of its location will not have windows, but may be a good idea since the place is near bars and lively restaurants. ”
 of 5 bubbles kchengchua, 14 Feb 2017 | Read review
“Choose Deluxe. Anything below is extremely small.”
 of 5 bubbles Andy7755, 26 Jan 2017 | Read review
“Renovations are finished after Feb so double check before booking.”
 of 5 bubbles 117seano, 25 Jan 2017 | Read review
5 of 5