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Crown Regency Hotels & Resorts

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360 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Makati, Philippines
Reviewed 2 weeks ago

Location is close to the glorieta mall and is surrounded by some shops and food choices. Just across is a transport hub (antiquated transport hub) to other environs of the Metro. Rooms are small and a bit cramp, the front facing ones are ok at night (as traffic is less), the ones at the back have no view. Food is...

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Helpful?
Thank NinoLeeZhongPing
Bengaluru, India
Reviewed 3 weeks ago via mobile

Hotel is located in Makati close to the malls and comes at a great price. That is what brought us here. Check in and check out was smooth. Staff is courteous and the place is safe. We forgot to close the door properly while going out and were relieved to find that everything in the room was there and nothing...

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Helpful?
Thank akshatl
New York City, New York
Reviewed 4 weeks ago via mobile

The hotel staff are pleasant but the breakfast buffet is terrible. There's not that much selection you're just eating salty foods. With the price your're paying you get better food in the restaurants inside SM.

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Thank mtv1015
Dar es Salaam, Tanzania
Reviewed 18 March 2017

The place is rather old with broken down furniture and other facilities. It needs urgent repair and refurbishment to stay and attract visitors. Although the managemnt and staff are very supportive, the facilitiy is not up to standards. in addition, there is no value for the money paid for accommodation.

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Thank Godwin N
Cebu
Reviewed 11 March 2017

Trust me this is the most affordable you can find anywhere in Makati that is decent enough to be called a hotel! And why is that? 1. Location - the mall is right in front of you! Literally. After shopping just walk a few steps. There you go. Back to the hotel. In the past I went somewhere more expensive...

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Helpful?
Thank Zorro123
Alta Loma
Reviewed 28 February 2017

Great location! Within walking distance of SM, LandMark and Glorietta Malls. The room was spacious and clean. Well furnished. They have a wide screen TV, refrig. a large table, a large closet, a nice private bathroom. They provided us with two bath towels, two hand towels, a shampoo, a shower gel and two bars of soap. They also had ONE...

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Thank 782manuely
Kuala Lumpur, Malaysia
Reviewed 19 February 2017 via mobile

So well, I heard the name Crown Regency and thought back to me experiences in other hotels of the same brand - clean, value for money generally. I wouldn't consider this the case for the one in Makati definitely! Please also note that this is not a resort in my opinion - it's a shoplot hotel - looks run down...

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Helpful?
Thank questseeker
London, United Kingdom
Reviewed 1 February 2017

The rooms are nice and clean. The wifi was not very good and dropped often. My room came with a very comfortable chair. Breakfast is very simple but traditional Filipino style, it's just rice and some simple meats and vegetables. They didn't include breakfast on the day was leaving and it was about $14 USD for breakfast which is a...

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Thank UserTravel
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Dear UserTravel, Thanks for taking time to share your experience with us. We are pleased to know that our hotel and facilities were to your liking providing you a comfortable stay. On the other hand, we're sorry to hear you didn't have such a pleasant experience on your last day in the hotel. Rest assured your feedback will be forwarded...

Batangas Province, Philippines
Reviewed 23 January 2017

the place is good enough for a respite, it is accessible and near to places like malls and church. the staff are people-oriented, the food is just good enough, the room is clean and over-all outlook of the hotel is very good.

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Helpful?
Thank macaspacjoy11
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Hi macaspacjoy11, We're glad to know you find the hotel services and amenities impressive. Your feedback makes us even want to serve our guests the best quality and top of the world services they deserve. Looking forward to seeing you soon! Best regards, Diangeli C. Gelbolingo Marketing Communications

Abu Dhabi, United Arab Emirates
Reviewed 8 January 2017

I have been a repeat customer for so many years but I always have to tell them as they don't have a way to find it out themselves in their system. Been upgraded but it is on the main road and since it is NY I am sure it will be noisy so I transferred at the back which is...

Review collected in partnership with Asiatravel.com
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Thank Vinne72
CrownRegencyHotel, Marketing Communications at Crown Regency Hotels & Resorts, responded to this review

Good Day Vinne72, Thanks for spending your New Year's Day with us. We apologize for the experience you had encountered with some of our guests though. We're working on ways to make sure your stay with us is a memorable one. See you again next time! Best regards, Diangeli C. Gelbolingo Marketing Communications

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
If success hasn't spoiled you, we will. Expect nothing less from a 3-star Crown Regency hotel and enjoy a good night’s rest with our posture-pedic beds or have a hearty business lunch at our signature Lobby Lounge. We understand that travelling for business can be stressful and each of our elegantly furnished 61 rooms fits the bill just right when it comes to pampering business executives who are weary and in need of a comfortable and relaxing atmosphere. Quiet and unassuming yet classy and sophisticated, Crown Regency Hotel Makati is ideally located in the busiest commercial and financial district in the country; just a minute’s walk away from major shopping centers like SM Makati, Glorietta, and Greenbelt malls and a 30-minute drive to Ninoy Aquino International Airport. ... more   less 

Additional Information about Crown Regency Hotels & Resorts

Address: 1026 Arnaiz Ave, Makati, Luzon 1223, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: RM264 - RM361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotels & Resorts 4*
Number of rooms: 61
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotels & Resorts Makati, Metro Manila, Philippines
Hotel Style:
#17 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotels & Resorts staff and other travellers.
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Questions? Get answers from Crown Regency Hotels & Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites are not well maintaned.”
  • Broken armchair
  • Broken wardrob floor board
  • Rotten bathroom door frame
  • broken floor tiles
GodwinN_13, 18 Mar 2017 | Read review
“The corner rooms are bigger.”
  • Our room in the corner
Medy1950, 8 Nov 2016 | Read review
“I can not provide any advice here. My room had lots of problems, but i do not know whether other rooms are better or worse”
cort24, 31 Oct 2016 | Read review
“There was blinking of light even after switch off the lights”
shivakumarappah, 11 Oct 2016 | Read review
“Ask for a room with a view of the SM Makati or MRT station side.”
thetravellingfeet, 22 Sep 2016 | Read review
5 of 5