We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Edsa Shangri-La

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Edsa Shangri-La
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,660 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,556: English reviews
Start your review of Edsa Shangri-La
 Click to rate
Quezon City, Philippines
Reviewed yesterday NEW

stayed for a few days at an executive tower room. It has space enough for 3 sections: the main entrance for the cabinets and the bedroom which is a separate area. Bed room has an expansive view of pasig city , about a 120 degree view. Toilet has separate tub and shower stall with large area for the faucet area...

 Report
Helpful?
Thank H C
Dallas, Texas, United States
Reviewed 3 days ago NEW

The Edsa Shangri-La is a beautiful hotel in heart of the business district nearest to the location I needed to be close to. All the areas of the hotel I experienced from the lobby, the HEAT buffet restaurant, the pool area, the pool bar and my room in the tower were top notch and provided fantastic service. I would highly...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Scott H
Legazpi, Philippines
Reviewed 3 days ago NEW

Upon check in I immediately requested for a wake up call since I had flight at dawn on my check out day I requested at 12:01 am on March 17, 2017 to make sure they don't confuse it with 12 noon, I also requested for a follow up wake up call at 12:15 am. I never got them I woke...

 Report
Helpful?
Thank GuywithaNikon
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear GuywithaNikon, Thank you for letting us know about your latest experience at Edsa Shangri-La, Manila. Your feedback is important to us as we strive to make our guests' each and every stay memorable. We sincerely apologize for any inconvenience this may have caused you. We have taken this into consideration and we hope you have a more enjoyable stay...

cebu, Philippines
Reviewed 4 days ago NEW

The hotel is located in the heart of Mandaluyong City so conveniently near shopping and offices. The hotel personnel are very efficient and courteous. And of course fine dining and good food from Marquee and Heat.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Manuel L
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Manuel L, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love...

Quezon City, Philippines
Reviewed 5 days ago NEW

A very comfortable short & sweet stay to spend a night over the weekend. Perfect place for a break from the busy work load during the week. Customer service/Front desk was so accommodating to requests of the guest e.g. late check out, extended 2 hr stay. Very Delighted that there is a 5* Hotel very accessible to where we reside...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank miangancayco
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear miangancayco, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to...

Helsinki, Finland
Reviewed 6 days ago NEWvia mobile

Stayed one night with the family. The hotel is beautiful and the pool area is stunning. But the staff was well below par. No matter what we wanted to ask about the hotel services, it seems nobody knew anything. Even asking for stamps involved several people and wasted a long time. We didn't get the room that was on our...

 Report
Helpful?
Thank masalehtovirta
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear masalehtovirta, Thank you for sharing with us your latest experience at Edsa Shangri-La, Manila. We have always worked hard to provide an exemplary level of service to our guests, and we apologize if our service didn’t meet your expectations. We've looked into this matter and will take steps towards improving our hospitality service. We hope you will have a...

Dagupan, Philippines
Reviewed 1 week ago via mobile

In the middle of the bustling... noisy... urban jungle... is this oasis like luxury hotel... conveniently located in the heart of the city... surrounded by the vibrant thick foliage of greens and blooms... as always... our room (in the garden wing) was so comfy... with the necessary amenities provided... quiet... clean... well... its The Shang after all... one will always...

 Report
Helpful?
Thank dra_reyes_ph
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear dra_reyes_ph, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Convenient location, walking distance from big Malls, Business centres and restaurants areas. Amazing facilities: the outdoor pool, the huge gym and the SPA areas. Very relaxing lounge service. All renovated guest rooms, with beautiful views and all necessary amenities. WIFI signal is perfect everywhere around the hotel. Very good restaurants. Well trained, qualified and friendly staff. After many stays I...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank longoleonardo
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear longoleonardo, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. We are greatly heartened by your feedback, and we will continue to serve you with the Shangri-La brand of hospitality you have come to expect from us. We would love to...

Greenville, South Carolina
Reviewed 1 week ago

This hotel is a great place to stay in a city of over 14 million residents (35 million if you count all of the metro area). The restaurants are awesome. Service was excellent. Amenities excellent. Even their Buffet restaurant was amazing. Conveniently located but expect getting to and from anywhere in this city to be challenging. The garden rooms have...

 Report
Helpful?
2Thank onemichael
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear onemichael, It was a pleasure having you as a guest here at Edsa Shangri-La, Manila. We are very delighted to hear that you enjoyed your stay with us. Thank you very much for your kind words about our services and the hospitality demonstrated by our staff. We are greatly heartened by your feedback, and we will continue to serve...

Reviewed 1 week ago via mobile

I only stay at the Edsa Shangri-La when I have to be in that part of Manila. I know I won't be satisfied. Check in was done in the room by a person without any experience and I happened to be her first customer, ever. I don't blame the poor girl, I blame management to allow something like that to...

 Report
Helpful?
Thank Rybremnazoe
Amit O, General Manager at Edsa Shangri-La, responded to this review

Dear Rybremnazoe, Thank you for taking the time to bring this to our attention. While it has always been our mission to make sure all our guests' stays exceed what is expected of us, we sincerely apologize that we didn't meet your expectations. We've looked into this matter and will take steps towards improving our hospitality service. We hope to...

1,584 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (932)
Viewed
View from Room (40)
Viewed
Hotel & Grounds (108)
Viewed
Room/Suite (182)
Viewed
Dining (70)
Viewed
Pool/Beach Area (87)
Viewed
Bathroom (59)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
Other (380)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (630)
Viewed
Amenities (102)
Viewed
Pool (37)
Viewed
Dining (155)
Viewed
The Hotel (30)
Viewed
Tower Deluxe Suite (156)
Viewed
Tower Wing Deluxe Room (67)
Viewed
Tower Wing Executive Room (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Dining (6)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mandaluyong
1.0 km away
Marco Polo Ortigas Manila
8.9 km away
Sofitel Philippine Plaza Manila
4.6 km away
Makati Shangri-La Manila
Show Prices
Show Prices
Show Prices
4.5 km away
The Peninsula Manila
The Peninsula Manila
#4 of 82 in Makati
1,973 reviews
5.1 km away
New World Makati Hotel
0.8 km away
Oakwood Premier Joy - Nostalg Center Manila
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Philippines' foremost deluxe city-resort convention hotel. It offers 631 well-appointed guest rooms and suites, dining choices, and CHI, The Spa. ... more   less 

Additional Information about Edsa Shangri-La

Address: 1 Garden Way | Ortigas Center, Mandaluyong City, Metro Manila, Mandaluyong, Luzon 1650, Philippines
Region: Philippines > Luzon > Metro Manila > Mandaluyong
Price Range: RM545 - RM926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Edsa Shangri-La 5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Agoda, Expedia, Priceline and Jetsetter so you can book your Edsa Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Edsa Shangri-La Hotel Mandaluyong
Edsa Shangri-La Mandaluyong, Metro Manila, Philippines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Edsa Shangri-La staff and other travellers.
10 questions
Ask a question
Holland PA
over a year ago
Vienna, Virginia
over a year ago

See all questions (10)

Questions? Get answers from Edsa Shangri-La staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms in the main lobby tower , but these are more expensive . They are nearer the function rooms and hotel restaurants”
 of 5 bubbles Porter120, 13 Mar 2017 | Read review
“ask if they have recently updated rooms, avoid the Garden Wing”
 of 5 bubbles JLDub73, 7 Mar 2017 | Read review
“ask for a room away from lifts”
 of 5 bubbles LDSmember, 3 Mar 2017 | Read review
“Request for a high room and if your a non smoker make sure to state that during booking.”
 of 5 bubbles VinceDel12345, 14 Feb 2017 | Read review
“If traveling as a group, request to be on the same floor due to room card access”
 of 5 bubbles charlesb205, 7 Feb 2017 | Read review
5 of 5