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Edsa Shangri-La

1,930 reviews
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Traveller (1140)
Room & Suite (640)
Dining (246)
Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“heat restaurant”(114 reviews)
“chi spa”(53 reviews)
“tower wing”(82 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Edsa Shangri-La
Special Offer: Book Direct and Save
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Reviews (1,930)Write a Review
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Show reviews that mention
All reviewsheat restaurantchi spatower wingsummer palacehorizon clubhealth clubsm mega mallbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotel
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11 - 15 of 1,814 reviews
Reviewed 2 weeks ago via mobile

Thank you so much ESL for making our recent stay there worth it. You have provided us clear information about your services even since the time I was just inquiring. Special mention to Ria from the reception who had assisted us from the we checked...More

Thank Beatriz A
Response from Amit O, General Manager at Edsa Shangri-LaResponded 1 week ago

Dear Beatriz A, Thank you for taking the time to share your experience. We are thrilled to hear that you had a wonderful experience at Edsa Shangri-La, Manila with our courteous service. Your special mention of Ria has been well-noted and received. It was our...More

Reviewed 2 weeks ago

We decided to have an after-Christmas staycation at Edsa-Shang for 2 nights. While checking-in, we were upgraded for free to the newly renovated rooms. The rooms were clean and amenities are complete. wifi was ok. They have very very comfy beds. The bathroom is clean....More

Thank Chorvazona
Response from Amit O, General Manager at Edsa Shangri-LaResponded 1 week ago

Dear Chorvazona, Thank you for taking the time to share your feedback with us. We are delighted to hear you had a pleasant stay at Edsa Shangri-La, Manila with our warm hospitality. It is with great pleasure to hear that you had a memorable experience...More

Reviewed 2 weeks ago

I’m one of the regular guest of edsa-shangrila for 7 years,i was there for a holiday since october-january,it was nice and i want to say thank you for those people who’s helping me while im was there for the front office department,jim,joyce and hisabel(duty managers)jasper,elijah,anj,princess(front...More

Thank lumps21
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear lumps21, We are delighted to hear you had a pleasant stay at Edsa Shangri-La, Manila with our warm hospitality. We are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories.Your special mention of...More

Reviewed 3 weeks ago

Edsa Shangrila hotel has always been one of the well maintained hotels that I'd frequent not until may last two- day stay Feb 3, 4 2018. We were billeted at the Garden Wing and this time I felt that renovation is badly needed as room...More

Thank Paul Francis C
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Paul Francis C, Thank you for taking the time to share your feedback and your continued patronage of our brand. It is always our intention to have our guests carry with them a delightful memory of their stay experience and unfortunately, we have given...More

Reviewed 3 weeks ago

I was at Shangri-La for four days and my first impression was pretty good - the Hotel itself looks pretty impressive from the outside, as is the lobby and the Shangri-La Plaza is right next to it, also a nice place where you can find...More

Thank Oemer A
Response from Amit O, General Manager at Edsa Shangri-LaResponded 3 weeks ago

Dear Oemer A, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed many aspects of your stay experience. Please know that we are always committed to providing the finest service and facilities to our guests. On...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1140)
Room & Suite (640)
Dining (246)
Pool & Beach (139)
Amenities (102)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Patricia Anne M
22 September 2017|
AnswerShow all 2 answers
Response from donarlmd | Reviewed this property |
Im not sure if this will answer your question but they had a seperate area, away from the front desk, for the check-in of convention participants. Plus, whenever a line formed more people came out of the back office to... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 5 answers
Response from apomarc | Reviewed this property |
Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
0
Votes
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Room Tips
"1527 end room"
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"wait for renovation"
Read review
"Opt for the garden tower."
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"Choose the suite. It is worth it."
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