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Manila Marriott Hotel

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1,724 Reviews from our TripAdvisor Community

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Showing 1,591: English reviews
Reviewed 16 December 2015 via mobile

The hotel was truly amazing! I have stayed here for business and family vacation and still this hotel made me smile! The location was convenient and walking distance to the shopping mall. The room was very clean and spacious. Their staff was accommodating. The food was very delicious! Cheers Manila Marriott Hotel!

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Helpful?
Thank Pia Marie S
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Ms. Pia Marie S, Thank you for taking the time to upload your comment on TripAdvisor. I am very pleased to hear that you enjoyed your stay and found the hotel highly recommended. I have shared your comments to the rest of the team and they were equally pleased to hear about this. Looking forward to having you back...

Reviewed 15 December 2015

The service is fantastic, such a great friendly staff! The rooms are nice, the lobby has plenty of seating and the food at the cafe is really yummy. Only thing I recommend is when you checkout, scrutinize your bill, I've had mistakes. this is still oone of the best places to stay in manila!

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Helpful?
Thank Jildac
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Mr. Jildac, It's great to hear that you enjoyed our hotel, especially the lobby and the food offerings plus the service you received during your stay. I have shared your comments about the bill that was presented to you at check out with the department head concerned to ensure that this is addressed moving forward. Thank you for sharing...

Edmonton, Alberta, Canada
Reviewed 14 December 2015 via mobile

What an elegant and well decorated hotel. High security with metal detectors at every entrance. You also require a room key for the elevator and it will only allow you to get into the floor of your room. We did room service for one afternoon and it took awhile that we felt the need to call and confirm. The hotel...

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Helpful?
Thank lovejezelle
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Ms. lovejezelle, We are delighted to hear about your recent stay with us and really appreciate your feedback about the hotel, the security level that we have, the amazing food offerings from the wedding that you attended here and the hotel's connection to Resorts World. Your comments on the room service delivery has been noted and have been shared...

Manila, Philippines
Reviewed 13 December 2015

This is our 3rd or 4th visit already here and the top-class level of service has never waned. When we were checking in, there was an extremely rude Korean tourist who was shouting at the front desk officer for some misunderstanding over the minibar deposit. The officer calmly composed herself and did not allow this low point to affect her...

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Helpful?
Thank LuisArcangel
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Mr. LuisArcangel, On behalf of the brilliant hosts of Marriott Manila, thank you for providing feedback regarding your recent experience at our hotel. It is great to hear that you were pleased with the Executive Lounge and with the excellent service that our Front Desk agent extended to you at check-in. Thank you again and hope to see more...

Atlanta, Georgia
Reviewed 10 December 2015

I was lucky enough to be a Gold level Reward member with Marriot, so I got to stay on the Executive level and partake of the amenities. The food they prepare for the Executive Lounge is excellent. They are very serious about what they do. The hotel is attached to a Mall and Casino called Resorts World, and the Lobby...

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Helpful?
Thank Wesley R
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Mr. Wesley R, It is great to hear that you enjoyed our hotel and the service that you received during your stay. I am very pleased to hear that you enjoyed the access to the Executive Lounge that was extended to you, the food options that they had and the CRU Steakhouse as well. Thank you once again for...

Brisbane, Australia
Reviewed 10 December 2015

This hotel had everything to offer and is very close to the international airport. I stayed there for four nights in September for a convention. The rooms are well appointed with luxury bathrooms. The room itself was large. Really good buffet breakfasts so much to choose from.

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Helpful?
Thank nzjenny77
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Ms. nzjenny77, It is great to hear that you enjoyed our hotel and the service you received during your stay. I have shared your complimenting words about our breakfast offerings and the hotel in general. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Yours truly, Anna Liza A. Vergara Hotel...

Jakarta, Indonesia
Reviewed 10 December 2015

I was in town for a wedding and asked the groom to book me a room at the Marriott with a request for the hardest mattress the hotel have (as I am recovering from a back injury). I checked in and found my room to be delightful, I also think Marriott staff has gone above and beyond. Instead of the...

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Helpful?
Thank weedsatbay
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Mr. weedsatbay, Thank you for sharing your review of your recent stay with us. I am very pleased to hear that we were able to deliver on your request and had accordingly made your overall stay very comfortable. I hope your back is better now. We appreciate once again your review and we hope to one day have the...

Reviewed 10 December 2015

Location by the airport is convenient. The property is nice and the customer service is exceptional. I want to call out my housekeeper, Shiela. She did a great job and always greeted me each morning as I left to see how I was doing and make sure I had everything I needed. The entire staff was great and I look...

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Helpful?
Thank Jason W
Anna Liza V, Manager at Manila Marriott Hotel, responded to this review

Dear Mr. Jason W, It is great to hear that you enjoyed our hotel and the service that you received during your stay, especially from Shiela your housekeeper. I am glad to hear that she was able to extend the brilliant service that this hotel is known to extend to our guests. Thank you for sharing your thoughts once again...

Vancouver, BC
Reviewed 9 December 2015

Everything about this hotel, from the exterior to the rooms is immaculate. However what really separates this hotel from others is the attention to detail from every single employee. These employees are not just trained properly, but hold the values of exceptional customer service as their primary concern. Rhea and Manel must be commended on their customer service, looking after...

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Helpful?
Thank BCBusinesstraveler
Malahide, Co. Dublin
Reviewed 8 December 2015

Manila wouldn't be everyones cup of tea, but thankfully in the Marriott you feel like you can relax and forget about the madness outside! The hotel is located right at the airport by terminal 3, and is soon to be connected to the airport by a walkway. The staff are very friendly and very helpful. There are 8 floors in...

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Helpful?
Thank RD_Global_Wanderer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Marriott Hotel Manila stands as a centerpiece of the dynamic and exciting mixed-use development of Resorts World Manila, located across Ninoy Aquino International Airport Terminal 3. A destination in itself, this 5-star property is poised to become the Philippines' most unique and comprehensive destination for Meetings, Incentives, Conferences and Exhibitions. The main ballroom boasts of 3,000 sqm of pillar-less venue that can easily accommodate 4,000 guests for cocktails and 2,500 for banquet set-up. This massive venue can be subdivided into four sections and features state of the art technology, including the only ballroom that uses SkyFold Technology - vertical folding partitions that comes from the ceiling, and 176 Programmable Pillow Ceiling Lights that changes to 360 colors and can adjust the ceiling height from 12 meters to 10 meters. The hotel offers 570 guestrooms and suites. Hotel facilities include exceptional restaurants, Quan Spa, Health Club and an outdoor pool. ... more   less 

Additional Information about Manila Marriott Hotel

Address: No. 2 Resorts Drive, Pasay, Luzon 1309, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: RM1,081 - RM1,415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Manila Marriott Hotel 5*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com and Jetsetter so you can book your Manila Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Manila Marriott Hotel Metro Manila/Pasay, Philippines
Hotel Style:
#1 Spa Hotel in Pasay
#2 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from Manila Marriott Hotel staff and other travellers.
43 questions
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Questions? Get answers from Manila Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with view of the adjacent golf course”
 of 5 bubbles domingog543, 2 Jan 2017 | Read review
“stay in the new tower...closer to executive lounge”
  • separate tube and shower in enclosed area
  • living room area (also a half bath off entry)
  • bathroom, double sinks
  • one bedroom jr. executive suite in old tower (room 830)
  • double sinks, large bathroom
  • large tub and seperate shower enclosed area
  • Executive one bedroon suite (room 8030) in the new area of the hotel
  • living room, one bedroom suite (view of golf course)
 of 5 bubbles g00dtravel2, 1 Jan 2017 | Read review
“Marriott Web Site offers great Specials an recommend that You are a Member NO CHARGE. Love The Golf View and recommend Exec Level.”
 of 5 bubbles JohnNalewicki, 19 Dec 2016 | Read review
“The Junior suite was amazing worth spending a little more.”
  • Anniversary surprise
 of 5 bubbles 172sethg, 18 Dec 2016 | Read review
“Ask for original rooms and not the new ones”
 of 5 bubbles Febverly, 17 Dec 2016 | Read review
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