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The Heritage Hotel Manila

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The Heritage Hotel Manila
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1,782 Reviews from our TripAdvisor Community

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Showing 1,525: English reviews
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Makati, Philippines
Reviewed 3 days ago NEWvia mobile

Had a business lunch meeting at the hotel this February. Serving size was very huge and the taste was better than average. Singaporean/Malay dishes tasted authentic. The hotel looked dated and needs some kind of redesign however the pleasant thing was that the employees/staff were all respectful and well disposed.

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Thank Bent G
General Santos, Philippines
Reviewed 4 days ago NEW

I saw cockroaches inside my room and bathroom. Bathroom is a bit old. Clogged wash sink. Aircon took a little while to cool the room. On my 3rd day, I requested for a pack meal because I have to leave the hotel at 4:30PM. I was given a sandwich, an apple and bottled water. I was hoping the apple was...

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Thank othellor2017
Reviewed 5 days ago NEW

My experience was of a bit dated of a hotel. Lobby was not really modern and felt a bit old. My room was huge, but older, chipped up and a bit weather beaten. Price is less than some of the newer airport area hotels, but this one is further from the Terminals and at the end of the day, I'd...

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Thank Ray T
Reviewed 6 days ago NEW

Very good Excellent friendly service kind caring and customer focused Clean efficient great breakfast Classy Close to airport and mall of Asia Good conscierge Did not get a newspaper Great swim in pool

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Thank Denis L
Reviewed 6 days ago NEW

The rooms are a little worn, but acceptably clean. I had an early morning departure from the airport and was disappointed to find out I would have to catch a cab to the airport even though they advertise free airport transfer. The worst part was the people in the hallway slamming doors and making way too much noise at 2...

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Thank Darcy A
Exeter, United Kingdom
Reviewed 6 days ago NEW

We stayed at the heritage hotel Manila in january 2017 for the second time as we had been told by friends that it was improving. Its easy to see that this hotel was, at one time a very splendid and grand building, and to this day its still a comfortable place for a few days rest before or after a...

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Thank kennedyboy
Beijing, China
Reviewed 1 week ago NEW

Good staff but the rooms are shabby and need renovating especially the bathrooms. This is an expensive hotel but has not been maintained adequately. The smaller Courtyard Hotel next door is much cleaner and nicer and only half the price. The airport shuttle is overpriced at 900 pesos compared to the 300 pesos charge at the Courtyard. Much better to...

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Thank Gary B
Los Angeles, California
Reviewed 1 week ago

Slow service. Cockroach in our room. We just wanted to rest after a long flight and I was not feeling well. Once we got to the room, a cockroach was crawling on my pillow. I called the hotel and it took a second call before someone came to my room to offer to change the pillowcase only. When I declined...

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Thank Marjilyn B
Manila, Philippines
Reviewed 1 week ago

From the airport should not pay more than 350-400 pesos ! I did enjoy the hot tub Male only ... Steam room option and the sauna was functioning perfectly .I pd $120 USD @ night and would not stay as close to the airport and pay a lot less.

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Thank Bruce P
Reviewed 1 week ago via mobile

The room are very "heritage" - urgently need upgrade in the room from the carpet, to bed and toilet. I have bad experience in changing my room. Takes agessssss to get it done....and I have to repeat the story all the time To different staff. Once room was change, breakfast voucher that was promised to slip under the door was...

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Thank 247Carpe_Diem

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: RM351 - RM546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Metro Manila/Pasay, Philippines
Hotel Style:
#6 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My standard room was huge - no need to upgrade for size, but if it's newer/renovated - yes!”
 of 5 bubbles rayt954, 23 Feb 2017 | Read review
“More Movie channels ”
 of 5 bubbles 815DenisL, 22 Feb 2017 | Read review
“ask for a balcony room they seem to be best”
 of 5 bubbles kennedyboy, 22 Feb 2017 | Read review
“Ask for one facing the pool area...... Much nicer view !”
 of 5 bubbles 286brucep, 17 Feb 2017 | Read review
“Very nice deluxe room.”
 of 5 bubbles ryojis2017, 15 Feb 2017 | Read review
5 of 5