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Holiday Inn Manila Galleria

Booking.comUS$65*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$89*
US$65*
US$89*
US$65*
US$89*
US$65*
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Holiday Inn Manila Galleria
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711 Reviews from our TripAdvisor Community

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Showing 642: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

The rooms are large, the staff friendly and the breakfast is slightly above average. The lighting in the rooms is exceptionally poor with no reading lights for the beds. The carpets are circa 1960s and need a super cleaning if not replacement. The wood work and layout is above average and the location is adequate but depends on where you...

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Helpful?
Thank sacrotravel
Xiamen, China
Reviewed 5 days ago NEW

I'll get to the problem first. I booked a suite. I was offered the business suite as my Platinum room upgrade. However, per the photos and descriptions of the rooms on the hotel website, I knew this was not the business suite. The business suite had an entryway and powder room. Mine had neither and had not been refurbished. When...

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Helpful?
Thank bpdogs
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us a review during your recent stay. We are glad that you appreciate the service provided and that you had a smooth check in experience with us. We sincerely apologize that your recent stay fell short of expectations. Rest assured that we have...

Reviewed 6 days ago NEW

Holiday Inn Manila Galleria is my fave hotel in Manila. They fave great rooms, great staff and the buffet breakfast is so damn good. They offer a lot of cuisines. Rooms are cozy and spacious. well that depends on what rom you book. :)

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Helpful?
Thank yg777
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We are also glad that you appreciate our rooms, service and that you...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

It's a comfortable hotel to stay though the bed is soft(too soft for my liking). There is a link to the mall on the 3rd and 4th level as well as to crowne plaza. Didn't get the chance to walk around though. The hotel had removed the items in the mini bar / drinks in the fridge which allows facilitation...

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Helpful?
1Thank Chia R
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We are also glad that you appreciate the location of our property and...

Reviewed 1 week ago

Holiday Inn Galleria is a good choice because it is connected to the shopping mall and it has a central location especially when travelling on business. The breakfast buffet is excellent with lots of Filipino food choices.

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Helpful?
Thank WorkingmuminEngland
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We are also glad that you appreciate the location of our property and...

Reviewed 1 week ago via mobile

The hotel was not i was expecting to be. Its simply blown me away. The rooms so clean and elegant i should say because of the wood interior classic should i say. Staff so helpful and very hospitable. You have access to a mall which is very convenient. Oh definitely will come back and stay.

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Helpful?
Thank Ferdinand T
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Glasgow, United Kingdom
Reviewed 1 week ago

The hotel was just along from ADB, which was perfect for attending a 2 day conference there, as the traffic in the metro area is horrendous.The facilities at the hotel were great, the room was nice, and the beds were very comfortable. The wifi was better than the Oakwood Premier, which is much more expensive. Robinsons mall is right next...

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Helpful?
Thank Globetrotters478
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Al Khobar, Saudi Arabia
Reviewed 2 weeks ago

I would say it was a perfect hub for the both of us during our vacation in the Philippines. The room let me feel that all work stress are forgotten and feels the complete peace of mind. Amenities are very inviting to experience every single day of our stay. It was a wonderful vacation arena for us. Thanks to IHG!!!!

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Helpful?
Thank absanmiguel
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Makaticity
Reviewed 2 weeks ago via mobile

We went here to stay for 3D2N, it was smooth when it comes to check-In process. The staffs where nice and polite and welcomes us with a warm smile and greetings. Thumbs up for that. We were granted with my request to stay on a king executive on a high floor with a perfect ciew of the metro. It was...

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Helpful?
1Thank charles331
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us a review during your recent stay. We are glad that you appreciate the service provided, location of our hotel and that you had a smooth check in experience with us. We sincerely apologize that your recent stay fell short of expectations. Rest...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Stayed here 2 nights with my wife. The hotel definitely needs upgrading. The room was old and the electrical sockets should be more conveniently located especially for charging mobile devices. The bedside wall light was broken and the air conditioning really needed servicing. Even the iron that was provided could not be used at any of the sockets coz it...

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Helpful?
Thank traveleatplay
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us a review during your recent stay. We are glad that you appreciate the service provided and location of our hotel. We sincerely apologize that your recent stay fell short of expectations. Rest assured that we have shared this to our Management team...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: RM295 - RM915 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, TripOnline SA, HotelQuickly, Priceline and Travel Book Philippines, Inc. so you can book your Holiday Inn Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
Hotel Style:
#3 Spa Hotel in Pasig
#4 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
5 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are building works in the area. The room was on the 8th floor above the main entrance, but as we had an 8am start, it wasn't an issue.”
Globetrotters478, 16 Apr 2017 | Read review
“A perfect location when it comes to proximity to all planning activities at the heart of city.”
absanmiguel, 10 Apr 2017 | Read review
“Choose room higher than 10th floor and rooms that end in 10's”
  • My messy room with wood furniture in the foreground
  • City view from my room
  • My nightstand with antique master control! Love it.....
ROCROC62, 13 Mar 2017 | Read review
“Ask for an upgrade to see if it's available. Depending on your membership status the upgrades are free if they are available.”
ToddM859, 22 Feb 2017 | Read review
“Top floor, costs a bit more, but who cares?”
, 5 Feb 2017 | Read review
5 of 5
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