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Holiday Inn Manila Galleria

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698 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Denver, Colorado
Reviewed 1 week ago

it is a beautiful hotel with very nice wood work, but it is old and is in need of a deep cleaning: carpet, drapes, bathrooms, wood work. On the positive side, it is reasonably priced, the rooms are very large - the staff is very warm, friendly, and competent. When I was there in March 2017 the building was surrounded...

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Helpful?
Thank Steve C
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the service of our staff and size of our rooms. We sincerely apologize that your recent stay fell short of expectations. Rest...

Wellington
Reviewed 1 week ago

Arrived at 8pm to be told there were only smoking rooms available, or my colleague and I could have a two bedroom suite. Neither of us much impressed by this, but lived with it as we didn't want to try to find an alternative jetlagged. The suite was huge, with a bathroom each, but the furniture and fittings must have...

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Helpful?
Thank Peter S
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us a review during your recent stay. We are glad that you appreciate the service provided, location of our hotel and that you had a great breakfast experience with us. We sincerely apologize that your recent stay fell short of expectations. Rest assured...

Manila, Philippines
Reviewed 1 week ago

I’m a frequent guest in Holiday Inn Manila Galleria where I really enjoyed most of my stay. Last Saturday, I happen to see my friend check-in status in Facebook at the Holiday Inn Orchard. I wanted to make their stay in Holiday Inn more special as they are celebrating their 1st wedding anniversary but I don’t know who to contact....

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Helpful?
Thank TotiJ28
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write to us about your recent experience at our hotel. We are thrilled to receive a high rating from you as this indicates that you were satisfied with our service. We are also honored that you chose to celebrate special moments with us. Rest...

Manila, Philippines
Reviewed 2 weeks ago via mobile

Checked in to celebrate my birthday here. I love the place. Very accommodating and friendly staff. Room is very spacious. I like how there's an access to the mall (Robinson's Galleria)and to Crowne Plaza hotel. Nice place.

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Helpful?
Thank Jhoanna Eva T
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

San Francisco, California
Reviewed 2 weeks ago

It's very common that when you check-in past mid-night in any hotel you will meet an unhappy clerk who hate their job and that is a fact...Meet Holiday Inn Galleria crew. The desk clerk showed me a a very rare encounter. First she welcome me with warmth that it felt really good specially from a very long trip with a...

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Helpful?
Thank raymond c
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Reviewed 2 weeks ago via mobile

Me and my husband stayed here for two nights after our wedding. It is a quiet and peaceful place nestled in the heart of a busy city. We booked a Deluxe King Room, and its pretty clean and cozy. The bathroom has a bath tub and quite spacious. Breakfast buffet was great. It is very convenient to grab anything that...

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Helpful?
Thank Quin V
Reviewed 2 weeks ago via mobile

staff are so courteous , very accommodating. The room is big but it needs upgrading. I know this hotel was the first hotel that has a mall access. It is really convenient for the hotel guests . The towels and bath robes needs to be replaced already . Time to do some interior changes .

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Helpful?
Thank Malu30
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the service of our staff, size of our rooms and accessibility of our hotel. We sincerely apologize that your recent stay fell...

Quezon City, Philippines
Reviewed 3 weeks ago

Checked in, february 2017 on a business trip. and the ladies at the info were rude There was a conference at a neighboring hotel, so there were a lot of delegates for that hotel checking in. Just because there were a lot of guests checking in, doesnt mean they should be rude. They are info officers, but they werent giving...

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Helpful?
Thank Marir313
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us a review during your recent stay. We sincerely apologize that your recent stay fell short of expectations due to the service of our property. Rest assured that we have shared this to our Management team so that we can address your concern...

Houston, Texas
Reviewed 3 weeks ago

Nice property with large well appointed comfortable rooms. Wood paneling in the rooms give it an upscale appearance. Helpful front desk. Robinson's Galleria is literally right next door, a stones throw away with shockingly easy access to shops, restaurants, beauty salons, dentists, etc. The SM Mega Mall is a ten minute walk. Taxi to the airport is thirty minutes with...

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Helpful?
Thank FlyingHawn
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Reviewed 4 weeks ago via mobile

First, we were checked in to a smoking floor which we did NOT want. We were non-smokers with allergies so you can just imagine the horror. We requested for a change in room and they said they are in full capacity hence no change. Next, each time we'd call for anything - housekeeping, in-room dining, bell service - the other...

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Helpful?
Thank WanderWendy
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review during your recent stay. We sincerely apologize that your recent stay fell short of expectations due to the service of our property. May we know more details about your recent experience? Rest assured that we have shared this to our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: RM314 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
Hotel Style:
#4 Spa Hotel in Pasig
#6 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
5 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

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Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room higher than 10th floor and rooms that end in 10's”
  • My messy room with wood furniture in the foreground
  • City view from my room
  • My nightstand with antique master control! Love it.....
 of 5 bubbles ROCROC62, 13 Mar 2017 | Read review
“Ask for an upgrade to see if it's available. Depending on your membership status the upgrades are free if they are available.”
 of 5 bubbles ToddM859, 22 Feb 2017 | Read review
“Top floor, costs a bit more, but who cares?”
 of 5 bubbles , 5 Feb 2017 | Read review
“Get a higher floor for a better view of the city!!”
 of 5 bubbles allysab2017, 31 Jan 2017 | Read review
“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
5 of 5