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Richmonde Hotel Ortigas

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326 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Mindanao, Philippines
Reviewed 18 February 2015

My wife and I spent 3 nights at Richmonde Hotel Ortigas and were pleasantly surprised. We booked a Deluxe Room which was a nice size. The bed was perfect - king size, comfortable and there were two pillows for each of us with extra pillows in the closet. We only had to turn the AC on for a couple of...

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Helpful?
Thank ArtM299
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear ArtM299, Thank you for posting a great review! We do our best to provide the feel of a second home to our guests and we are ecstatic to hear that you have found a “home away from home” in our hotel. We hope to see you again soon! Sincerely, Jorold Montelibano Director of Operations

Reviewed 16 February 2015

"I got charged twice for the Room". We booked 2 suite rooms for a small family reunion, so i anticipated it and paid cash in advance. The Front desk insisted that i need to give out my Credit card as a security deposit so i had no choice but to follow their "Standard operating procedure". After the stay, i was...

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Helpful?
1Thank May B
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear May B, Your feedback is very much appreciated. Our hotel aims to give a pleasant experience to our guests from the time they make their booking to the moment they leave. We regret to hear that we fell short in providing you a hassle-free check-out. As with most hotels, it is indeed our Standard Operating Procedure to get a...

Manila, Philippines
Reviewed 15 February 2015

Booked: Superior Room Pros: 1. Comfy bed and pillows. perfect! with extra pillows. 2. Aircondition gets cold fast. 3. Nice buffet breakfast. 4. Room quite small, but still ok, with amenities: ref, flat screen TV, carpeted floor, nice view. 5. Free use of swimming pool and gym. 6. Bathroom amenities basically complete. 7. Hot and cold water available. Cons: 1....

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Helpful?
Thank Jgktdmd
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Jgktdmd, Thank you very much for your review. We are glad that enjoyed most of our facilities and amenities. Please be advised that coffee/tea making facilities are available in our Deluxe Rooms and Suites. For Superior Rooms, guests may request for the said amenity by calling our Richmonde Express. However, soon this will already be available in all our...

Manila, Philippines
Reviewed 15 February 2015

Went here couple of times already. The hotel is nice, clean and comfy. There is a free wi-fi but only one can access it.; so better bring your own broadband or wi-fi stick especially if your are staying there with a group. If by any chance you planned to use the hotel's phone for calling outside, you will have to...

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Helpful?
Thank Annassi
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear annassi, We are very grateful for your continued patronage of our hotel. Hopefully it is because of our service and facilities which are to your satisfaction. Recognizing the ever growing need of travellers for multiple Wi-Fi access, we have made our standard Wi-Fi access available for two devices per room. Please note that there is still a need for...

US
Reviewed 6 February 2015

The Richmonde is very clean and quiet. The staff is wonderful. I wish all hotels could be staffed by these employees. The beds are super comfortable and the hot water is strong and plentiful. The included breakfast buffet has a wide variety of foods, both western and local. The fruit is fresh and if you leave hungry it is your...

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Helpful?
1Thank Scotty7777
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Scotty7777, Thank you so much for your wonderful review. We are glad that you had a pleasant stay with us and enjoyed everything from our bed, pool and service, to our food. Indeed, good value for money is what we aim to provide all our guests. We look forward to your next visit and we hope it will be...

Makati, Philippines
Reviewed 13 January 2015

I stayed in this hotel just for a transit, 2 days 1 night. I like the ambience of the hotel, with its old yet so classy look. I got pros and cons in this hotel. Lets go to the CONS first: 1. I just don't like the lift because its pretty small. (just an elevator specifically designed for Asians), not...

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Helpful?
2Thank Raphyde
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Raphyde, Your review of our hotel is very much appreciated. We are so glad that the “pros” outnumbered the “cons”. Since it is our aim to give our guests the most pleasant stay, we shall try our best to address all the “cons”. It may interest you to know that our standard Wi-Fi access is now good for two...

Northampton, United Kingdom
Reviewed 17 December 2014

We stayed here when we could not travel because of the hurricane. The standard room was small, not many toiletries and no view. Good location for shopping. Coffee in the lobby was cold and no pastries. However staff were very good. After a trip to Boracay we came back to the hotel as we had booked it from the UK...

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Helpful?
3Thank Kallvik
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Kallvik, Your feedback on your stay with us is very much appreciated and we sincerely apologize for the inconveniences you encountered. The major differences between our standard room and our deluxe room are the size, the amenities and view. We regret if this was not indicated or mentioned at the time of your booking. However, we do try to...

Singapore, Singapore
Reviewed 11 December 2014

The Richmonde Hotel improved a lot over the past one year or so. Good for a short business stay, especially if your business is to be done in Pasig City/Ortigas Center Area. Most of the offices and shopping malls and restaurants are on walking distance. A true relieve in crowded metro Manila. Quality of service improved in terms of handling...

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Helpful?
1Thank asr50
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr asr50, Thank you for your review and for your patronage. It was our pleasure welcoming you back and we hope you will continue to give us the opportunity to serve you whenever you are in Manila. We sincerely appreciate your feedback. We try our best to continuously improve our products and services and we welcome comments and suggestions...

San Pedro, Philippines
Reviewed 10 December 2014

The Lobby and Restaurant are very good in most ways and the service is very accommodating in my experience. Location isn't the best as it's still very congested with traffic and potentially a long wait for a cab. Some very nice restaurants around so ask the concierge for what you like. I found a remarkable Japanese place within a block...

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Helpful?
1Thank billjonna
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr BillyKool, Thank you for posting a review on our hotel and for sharing your experience with other travelers. We are glad your stay was okay and that you liked most of the services and offers in our restaurants. Hopefully on your next stay with us you will get to enjoy our new offerings as we aim to regularly...

Singapore
Reviewed 6 December 2014

Had an incredible stay at the Hotel with the service staff going out of their way to make my stay comfortable. Special mention is Ben Opstal from the Concierge who attended to all my transport needs and even to wrap an item for me to check-in at the airport. Mel Garrido made my dining experience memorable right the attentive service...

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Helpful?
2Thank Charles632014
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Mr. Ng, Thank you for posting your review and commending our staff. We were delighted to attend to your needs and make your stay comfortable. We look forward to your next stay. -Jorold Montelibano

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: RM312 - RM490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Richmonde Hotel Ortigas staff and other travellers.
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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with road / front views”
 of 5 bubbles taptieg24, 26 Jul 2016 | Read review
“Good foe couples”
 of 5 bubbles eduardrivera1, 10 Jul 2016 | Read review
“higher floor rooms fronting the main road”
 of 5 bubbles TennVee, 20 Jun 2016 | Read review
“Likely all the rooms are very good. Facing the north and no complaints.”
 of 5 bubbles billjonna, 28 May 2016 | Read review
“Rooms in 15 floor & above gives you best view”
 of 5 bubbles JatzDhillon, 7 Feb 2016 | Read review
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