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Waterfront Insular Hotel Davao

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1,001 Reviews from our TripAdvisor Community

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Showing 943: English reviews
Daly City, California
Reviewed 18 October 2016

Awesome breakfast & lunch buffet. Friendly, smiling, accommodating reception & service st aff. Enchanting pool ang cle an landscap3d grounds. Located halfway between airport & city center. On the downside, rooms and furniture have seen better days, rooms and hallways dark. Needs renovation and refurbishment to regain its glory days. It can be done!

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Thank fostermamabear88
Las Vegas, Nevada
Reviewed 16 October 2016

We loved your pool. We will come back again soon. The future is the room was old. The breakfast was great with a big selection. My 5 years old daughter had a great time. The fitness room was good and the grounds was wonderful.

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Thank WillG5841
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear WillG5841, Warm greetings from Waterfront Insular Hotel Davao! Thank you for commending our hotel and service. We are happy to hear that you and your family have had the best time staying with us. We certainly look forward to your next visit as we hope to create more fun-filled memories with you in the future. Again, thank you for...

Thetford, United Kingdom
Reviewed 10 October 2016

Hotel and staff were as always perfect such a relaxed stay with excellent cuisine , even the pool was perfect and trouble free all I can say is thankyou and look forward to returning to this wonderful hotel .even venturing away in Davao was stress free with a taxi ride a short trip to the large mall Davao and the...

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Thank Malcolm K
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear Malcolm K, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a perfectly wonderful stay with us. Receiving such positive feedback from our valued guests are what motivates us to continue providing the highest level of service possible. Again, our heartfelt thanks for...

Iligan, Philippines
Reviewed 10 October 2016

I have stayed in several hotels as part of my work, but I noticed that you don't have brown sugar in your complimentary pantry items? Brown sugar just happen to have less health risks than refined white sugar. Also, I always order scrambled eggs from that guy/girl in Cafe Uno.... but I always finish my breakfast without the eggs arriving...

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Thank averyfrankm
Taguig
Reviewed 10 October 2016

Please have your maintenance improve on door locks and comfort rooms. Also, please ensure night shifters are as snappy and fast attending to room calls for any assistance, especailly in times of emergency.

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1Thank norejski
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear norejski, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for sharing your thoughts with us. We apologize for any inconvenience you might have experienced during your stay. Rest assured that your comments are duly noted for corrective action. Again, thank you for your feedback and we look forward to seeing you again soon. Best regards, Eva...

Makati
Reviewed 7 October 2016

Great food was something I really look forward to in a hotel experience as well as a freat night rest. Both were achieved and splendidly experienced during my stay. The relax and cozy ambiance makes one feel truly at home.

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Thank Yzl C
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear Yzl C, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and service. We are humbled to hear that you've felt truly at home and that your stay with us was every bit as splendid as you would have hoped for. Please know that it was just as lovely having you as our...

Oman
Reviewed 7 October 2016

. I had read reviews of this hotel on Trip Advisor before booking, and some were less than complementary, so I was filled with intrepidation. However the Hotel ticked all my boxes so I duly placed a reservation. You can imagine my surprise when my credit card registered the total amount of our stay as I was booking almost two...

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Thank MrAngry50
Iloilo City
Reviewed 6 October 2016

The Insular used to be "THE" hotel in Davao and I've been staying there on my Davao trips over the last 20 years. It keeps a bit of its attractiveness mainly for its open garden although the addition of a huge steel structured roof presumably to host big functions has spoiled it a lot. The whole place is aging, in...

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1Thank oindu_des_Alpes
Valenzuela
Reviewed 5 October 2016

Food is toooooooo oily in the Uno cafe But your staff are so friendly and alway greet us with a smile. Your concierge so helpful. But our problem was the time of check in. We were given our rooms so late at 4pm we arrived 8am in the hotel. Imagine we havent slept since sept 29 flt was 4:55 am...

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Thank Zassyning
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear Zassyning, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we wish to apologize for the inconvenience that you've experienced during your stay a couple of weeks ago. While we are glad that our hotel staff were able to rectify things immediately, please be assured that Management will ensure appropriate measures are being taken...

Valenzuela
Reviewed 5 October 2016

Improve on customer service. If front desk cant give key to guest @ 2nd flr, ask someone from housekeeping to get it from them and give it to guest. Instead of telling guests for several follow ups they will bring it themselves. Worst they did was for the guest to go down nd get it from them. How disappointing...

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Thank 240armiea
WIHD_MarComm, Marketing & Communications Assistant at Waterfront Insular Hotel Davao, responded to this review

Dear 240armiea, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we wish to extend our apologies for the disappointing service that you've experienced during your recent stay. As our valued guest, we regret not being able to meet your expectations. Please be assured that the Management has taken immediate measures to ensure proper customer...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Insular Hotel Davao

Address: J.P.Laurel Ave, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Price Range: RM279 - RM443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Insular Hotel Davao 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Waterfront Insular Resort Davao
Davao Waterfront Insular Hotel
Waterfront Insular Hotel Davao Philippines
Hotel Style:
#6 Business Hotel in Davao City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Insular Hotel Davao staff and other travellers.
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Questions? Get answers from Waterfront Insular Hotel Davao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request guest room in buildings closer to lobby”
 of 5 bubbles michaelaH2822ET, 16 Mar 2017 | Read review
“Choose rooms where you can see the beach.”
 of 5 bubbles wandererofthesun, 9 Mar 2017 | Read review
“Recommend the 300's- it's further away from central facilities (makes it quieter) and closer to the gardens/beachfront get views)”
 of 5 bubbles travellerheartAU, 28 Feb 2017 | Read review
“Ask for ocean views the start and finish of each day is a spectacle not to be missed.”
 of 5 bubbles 210rossm, 31 Jan 2017 | Read review
“Tendency to be noisy during events”
 of 5 bubbles Enigmausly, 29 Jan 2017 | Read review
5 of 5