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Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
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214 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Reviewed 18 September 2016 via mobile

The staff are friendly. We only had issues with the door lock - we were not able to open our room for around an hour and was late for work. We asked for help and the engineer took very long time to open it so we requested for another room. They did not offer us to move to another room...

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Helpful?
Thank Porskidporski
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Porskidporski, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are so grateful of the appreciation of our staff though we apologize for the inconvenience about the door locks. We already coordinated with our supplier for preventive maintenance and means on how we can prevent...

Reviewed 15 September 2016 via mobile

Friendly staff, good food, great surroundings. The hotel is super clean and beautiful. It has a good gym to keep your fitness. The main balcony has a great view of the city and you can relax there while having a coffee or drink. Taxis are always available to take you wherever you might want to go to. We had a...

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Helpful?
Thank JMHOLDINGS M
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear JMHOLDINGS M, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are so grateful of the appreciation, it is our happiness to serve all our guest the best way we can. We are elated so we are hoping that you would recommend us to your...

Reviewed 28 August 2016 via mobile

I read the reviews and noticed most if not everyone saying something about long check-in... BELIEVE IT. we arrived late around 4:30PM and still rooms were not ready. The receptionist/front desk kept doing other things that made you just want to scream and ask why they even bother to have people line up. The room we got could use a...

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Helpful?
Thank HaikuSy
MBDAce, Corporate Sales and Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear HaikuSy, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We would like to give our guests a very pleasant experience by making them experience the best of our service, we apologize that your stay in one of our hotels caused some inconvenience. Please be rest...

Reviewed 13 August 2016

The room is quite big but the carpet smells dirty. The minibar is empty and you have to call room service if you want something to drink. Nothing to heat the water with. You have to call room service. The air con is either too cold or too warm. Its difficult to find the right temp.. The small window was...

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Helpful?
Thank Sigvard B
MBDAce, Corporate Sales and Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Sigvard B, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. In all of our hotels, we uphold the mission to ensure that we give the utmost consideration for comfort & affordability in style, we regret that you have experienced otherwise during your stay. We already...

Reviewed 5 August 2016 via mobile

Stayed here for 6 nights (29 July - 4th August) with my husband and daughter and we are satisfied guests. Hotel Manager Raffy was very accommodating and welcoming, and so was his Front Desk team especially Jason the FO Supervisor. The restaurant service staff were friendly and anticipatory with special mention to Miguel and Jelito. Door men were very helpful...

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Helpful?
Thank Rocel T
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Rocel T, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are so grateful of the appreciation and commendation particularly to our main personnel including our Hotel Manager. It is our happiness to serve all our guest the best way we can. We are elated...

Reviewed 3 August 2016

My work has always taken me to many places and a regular hotel i stay in is Elizabeth Hotel. Is is so much more less expensive than large hotels but the quality of the rooms is almost at par. I've stayed here 2 years ago on a personal account since my husband and I and 2 kids went to Oslob...

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1Thank Suzanne T
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Suzanne T, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. As one of our regular and avid guests, we are elated that through the years the charm of our hotel have stayed and keeps on improving. We are hoping that you would recommend us to...

Reviewed 30 July 2016 via mobile

Stayed at this hotel with my husband and 2 kids for 5 days. Location was great. Only 5 minutes walk to the Ayala Mall. Services were great as well. They were very helpful and accommodating. Breakfast buffets were excellent. Would definitely come back to Cebu and would probably stay at this hotel again!

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Thank MJ S
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear MJ S, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We appreciate that your family loved the stay because we designed our hotel not only for business but also for family. We are are hoping that you would recommend us to your family or friends...

Metro Manila, Philippines
Reviewed 22 July 2016

Hoetl Elizabeth is located at the uptown part of Cebu, about a 5-minutes walk to the Ayala center. It has trendy look from the outside. I got a nice, spacious twin-bed room with a city view that comes with breakfast. They have complete bath amenities, including a hair dyer. The bed-side light is convenient to read a book. There's a...

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Helpful?
Thank 143Malou
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear 143Malou, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are grateful of your appreciation of our room and amenities and that on top of that you have enjoyed our food. We are hoping that you would come back and recommend us to your family...

Metro Manila, Philippines
Reviewed 16 July 2016

I booked my stay here in a last minute decision and request to have an early check in and its already dawn coz my flight is early in the morning.. When I arrived at the hotel the staff asked me to wait for an hour coz they are still checking the booking.. To make it short I waited in the...

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Helpful?
Thank l0tism
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear I0tism, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We apologize that you have to wait for your turn during check-in. As per checking it seems that we had to verify some details in the booking. Please also consider that we don't prioritize foreigners over...

orkney
Reviewed 15 July 2016

great hotel i also got free breakfast , rooms were also good with a fridge , staff were also very good , rooms were also very clean , Ayla mall is very near about a 2 minute walk , i will stay agian , rates were also very good value for money

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Thank willieOrkney
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear WillieOrkney, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. Our hotel is fortunate to have guests that finds our service great and is looking forward to staying with us again. We value the reviews and comments we receive coming from our guests and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 

Additional Information about Hotel Elizabeth Cebu

Address: Archbishop Reyes Avenue | Camputhaw, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM200 - RM418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#8 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Elizabeth Cebu staff and other travellers.
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Questions? Get answers from Hotel Elizabeth Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ROOM 309 it has a veranda outside (outside landing area) and free GYM in front of the room.”
 of 5 bubbles wwvtheatro, 27 Nov 2016 | Read review
“Just request a high floor area”
 of 5 bubbles freakdel9, 9 Nov 2016 | Read review
“Front rooms do have a bit of traffic noise . Beds in our room were hard but we all liked hard beds anyway”
 of 5 bubbles karlfill, 6 Nov 2016 | Read review
“they were on the 7th floor ,they never complain of any noise”
 of 5 bubbles 735delr, 5 Nov 2016 | Read review
“Higher floors have a better city view.”
 of 5 bubbles Mutolentino, 12 Oct 2016 | Read review
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