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Quest Cebu

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Quest Cebu
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2,646 Reviews from our TripAdvisor Community

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Showing 2,359: English reviews
Kerrville
Reviewed 9 November 2016

This is a very nice hotel that offers incredible service. It had a very comfortable room at a reasonable rate. Close to the business district and across the street from Ayala Mall. The Jeepney terminal is also directly across the street if you wish to experience true Filipina transportation.

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Helpful?
1Thank txhcmtg
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear txhcmtg, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a wide...

Singapore, Singapore
Reviewed 8 November 2016 via mobile

Place is so good. Hotel rooms are well maintained and really clean. The staff are all accommodating and helpful also those people in their sales team they are easy to communicate with. Thank you Quest Cebu for an amazing stay.

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Helpful?
Thank filipinal0ve
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Filipinalove, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the opportunity...

Philippines
Reviewed 3 November 2016

great value for money walking distance to ayala malls friendly and accomodating staff the buffet needs upgrading, food choices were limited and not appealing to the senses. over all hotel ambience is 2 thumbs up

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Helpful?
Thank daisyduck78
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Daisyduck78, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a wide...

Philippines
Reviewed 2 November 2016

The room we got was perfect. It was clean, well-maintained and very comfortable. We took the deal without free breakfast so we could go around the City looking for other place for breakfast. There are a lot of nearby restaurants and eatery to discover. The best thing is that it's all a short walk away from Quest. Ayala mall is...

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Helpful?
Thank Janus V
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Janus V, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud...

Singapore, Singapore
Reviewed 1 November 2016

In the heart of business center Cebu City, 3 mins walk to Ayala Centre Shopping malls. Metropolitan Hotel just nice........Budget is Good, Peak Season Peak Season means Christmas, New Year and Sinulog the Fiest of Sto. Nino. Always come in December to February so its much better to avoid peak Season.

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Helpful?
Thank engradahjune
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Angradahjune, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a wide...

Reviewed 30 October 2016

I booked two rooms for two nights, and the staff was very courteous - especially in their restaurant. The rooms exceeded my expectation of a three star room and the cleanliness is superb. What I really liked about this hotel is that it is just in front of the Ayala Mall which gives guests more options to do while in...

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Helpful?
Thank archie p
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Sir Archie, Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud...

Manila, Philippines
Reviewed 30 October 2016

I was amazed how their staff provided an outstanding service. Specifically in the front office department. They are fast and efficient and very approachable. I was actually having a problem with my room for some reason. Then I tried to contact the said department. I was able to talk with Jarel. He was nice and was able to cover my...

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Helpful?
Thank gabtastic0702
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Gabtastic0702, Thank you very much for your kind comments. We are very happy to know that your experience here was enjoyable and we accomplished our goal in taking good care of you. Your recognition of our efforts encourages us to continually serve you better in every possible way we can. Thank you once again for giving us the opportunity...

Canberra
Reviewed 30 October 2016 via mobile

Stayed a few nights pre wedding. Pool bar is excellent, gym (though I went less than I should have). Large mall across the street with lots of places to eat and spend money. Staff were very good and made us feel safe. Ask the locals and there are plenty of small hidden gems very close, just check out the biggest...

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Helpful?
1Thank missiles
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Missiles, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a wide...

California
Reviewed 28 October 2016

This is always my go to hotel in Cebu. Clean, quiet, excellent service and location. It's right across the street from Ayala which is an amazing mall. There are tons of great shops and restaurants. The staff at the hotel are very friendly and attentive. Great room service at very reasonable prices. Nice pool overlooking the city with a swim...

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Helpful?
1Thank lh_bandit
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear ih_bandit, Thank you very much for choosing Quest Hotel as your new home in Cebu. We are thrilled that you were satisfied with your stay. Your kind words make us come to work happy and inspire us to work harder in providing excellent service. Quest Hotel is indeed conveniently located across Ayala Mall where you can enjoy a wide...

Cebu City, Philippines
Reviewed 26 October 2016

the only good of this hotel is the pool. Breakfast food was plenty to choose from but the taste.. nahhh.. the room was okay, the staff is helpful and that's it! the good thing about this hotel is its near Ayala! 2 minute walk and you're there!

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Helpful?
Thank dudz007
QuestCebuGM, Asst Front Office Manager at Quest Cebu, responded to this review

Dear Sir Dudz2007, Thank you for the kind thoughts that you shared with us. We also regret the fact that you encountered some problems during your stay. Rest assured that we have discussed this with the concerned departments for immediate action. Thank you and we hope you will have another chance to come back to the property and see the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 

Additional Information about Quest Cebu

Address: Archbishop Reyes Avenue, Cebu City 6004, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM199 - RM345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Cebu 3*
Number of rooms: 427
Reservation Options:
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Also Known As:
Quest Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#4 Family Hotel in Cebu City
#4 Romantic Hotel in Cebu City
#5 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Quest Cebu staff and other travellers.
34 questions
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Questions? Get answers from Quest Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a junior suite -- it's a GREAT value.”
 of 5 bubbles lomigirl, 27 Feb 2017 | Read review
“Pool side would give afternoon sun”
 of 5 bubbles I9614VQpauls, 22 Feb 2017 | Read review
“Try for a corner room, they're bigger and have better views.”
 of 5 bubbles Linda4490, 19 Feb 2017 | Read review
“choose with city view- higher floor or corner room for 2 sided view of the city- that means the bed is also overlooking the city view.”
 of 5 bubbles _mlbautista58, 12 Feb 2017 | Read review
“Ask for complimentary Upgrade”
 of 5 bubbles PeterHorch, 8 Feb 2017 | Read review
5 of 5