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Red Planet Cebu

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Red Planet Cebu
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654 Reviews from our TripAdvisor Community

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Showing 552: English reviews
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Dumaguete
Reviewed 2 days ago NEW

I arrived at 7 am and they kept my luggage for me until I could check-in. Amenities are the same but the property is very well kept. I liked that the lobby was more interactive. The staff is friendly and very efficient. My last review of the property was on March 2015. I complained about the noise from guests walking...

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Helpful?
Thank TaraDL
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear TaraDL, Thank you for your feedback and for the perfect rating. It is great to know that you like the improvements we made in the lobby and the hallway and that we still met your expectations on the standards that made you like the hotel in the first place. Your praise for the service of our staff is also...

Taipei
Reviewed 4 days ago NEW

good room, good service, very cheap price, good breakfast, cheap and clean, good location, I do really liked the room, I liked best is price & least liked is wi-fi speed sleep quality is good, really good the bed is a little too soft for me Only one crash can in the room air condition is good, fan on the...

Review collected in partnership with this hotel
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Helpful?
Thank cheweilin
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear chewellin, Thank you for your feedback and for the 4 star rating. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve. Thank you for taking the time to share them with us. We hope to serve you again soon. Truly yours, Grace Salut Hotel...

Metro Manila, Philippines
Reviewed 5 days ago NEW

great location! staff were efficient and fast. rooms and baths were clean and well maintained. bed and pillows were comfortable. wifi speed was ok. the only think missing was maybe daily complimentary bottled water. and i soap in the shower area.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew F
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear Mr. Andrew F, Thank you for your feedback and for the 4 star rating. We are most concerned with the satisfaction of our guests and your positive feedback is of great value to us. Your praise for the service of our staff is also very much appreciated. We have taken note of your suggestions and will be looked into...

Bali
Reviewed 5 days ago NEW

Maybe, you sould provide the loundry service. The staff is very good and very friendly. The location is clouse to the Ayala Mall Centre and was very good experience. I was stay there is quite long day and it was very good experience too.Thank you very much.

Review collected in partnership with this hotel
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Helpful?
Thank juniartaw
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear juniartaw, Thank you for your feedback and for the 4 star rating. It's good to know that you had a very good experience during your stay. We hope to serve you again on your next visit. Truly yours, Grace Salut Hotel Manager

Davao
Reviewed 6 days ago NEW

The hotel is in the heart of the city,close to the malls, and to other entertaining destinations.The hotel is nice clean and comfortable.I will recommend this place to my fri3nds,family and someone who want to stay in Cebu City.

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Helpful?
Thank sanchom388
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear sanchom388, Thank you for your inspiring feedback, recommendation and perfect rating! We are very happy to know that we did not fail to provide you with a perfect stay. Thank you for the trust and the appreciation. We look forward to welcoming you back and to welcome your friends and family to Red Planet. Truly yours, Grace Salut Hotel...

Manila
Reviewed 1 week ago

Uncomfortable stay. Please make the room air conditioner working properly and remove the signs of termites on the wall. The staff are good, the bathroom is clean and the location is very accessible to shopping centers.

Review collected in partnership with this hotel
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Helpful?
Thank 248gloriaj
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear 248gloriaj, We regret to know that you had an uncomfortable stay because of the room airconditioner and the termite sign. We regret that we were not made aware during the stay to have addressed the concern promptly. It is always our desire to make our guest's stay as comfortable and satisfying as possible. Knowing this was not the case...

Reviewed 1 week ago

Really a fan of Red Planet Hotels. Even downloaded the app to avail discounts in rooms and nearby restaurants. Fast check in - I salute the very fast (REALLY THE FASTEST EVER) room check in considering I was already tired. Less than 10 minutes and voila Friendly Staff - I salute the security personnel for being helpful from calling cabs,...

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Helpful?
Thank Monica P
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear Ms. Monica P, Thank you very much for a very inspiring review. We at Red Planet are very honored to be your preferred choice of accommodation and being a fan to the brand. We take pride in making our guest’s stay comfortable and memorable through a well maintained facilities and quality customer service. We are very happy to know...

Misamis Occidental
Reviewed 1 week ago

The hotel is simple and it has a very easy access to mall and groceries. The staffs are courteous and friendly. Their service is very good. There are some issues in the A/C but i hope they will fix it soon.

Review collected in partnership with this hotel
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Helpful?
Thank Lyrie Mae E
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear Ms. Lyrie Mae E, Thank you for your feedback and for taking the time to share it with us. We are glad to know that you were generally happy with your stay except for some issues with the AC. Rest assured this will be looked into. We hope that the better experience will make you choose to stay with...

Queensland
Reviewed 1 week ago

Good location. Cosy room. Good bed. Clean. I understand the red planet concept but a little more space, a small fridge, a table and some towel racks would be nice. Overall a good value for money hotel.

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Helpful?
Thank K4125MBjohnm
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear K4125MBjohnm, Thank you for your feedback and for sharing your suggestions. We really appreciate knowing what you like and what you think could make the experience better. It is always a pleasure to know that our guests had a good stay and bring home with them good memories. Looking forward to another visit soon. Truly yours, Grace Salut Hotel...

Toowoomba, Australia
Reviewed 1 week ago

Will return again the staff was helpful and overall enjoyed my stay with red planet Cebu city. The price and location of red planet was close to everything and Ayala mall is right at the doorstep of red planet.

Review collected in partnership with this hotel
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Helpful?
Thank Chris A
Grace S, General Manager at Red Planet Cebu, responded to this review

Dear Mr. Chris A, Thank you for your feedback and for the perfect rating. It is such a delight to know that our guests had a great stay and bring home with them good memories and enjoyable experience. We look forward to more visits in the future. Truly yours, Grace Salut Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Red Planet Cebu provides guests with easy access to this energised city's best attractions. The famous Ayala Cebu Centre is right across the road, while nearby tourist landmarks include Magellan's Cross and Basilica del Santo. Located just 11km from Mactan Cebu International Airport, Red Planet Cebu is also close to a host of shopping malls, restaurants and bars. The Ayala Centre Cebu and the Cebu Business Park are a short drive away. The 150 practical and comfortable rooms include one with wheelchair access. Red Planet Cebu has redefined the value-hotel sector by offering an all-inclusive rate for every room, every night. All rooms have free high-speed Wi-Fi, soothing power showers, quality custom-made beds with upscale linen and many other features including air conditioning, in-room safes, hair dryers, ceiling fans and a 32-inch flat screen TV. There are no hidden costs in the room rates or the amenities we provide. ... more   less 

Additional Information about Red Planet Cebu

Address: 36 Archbishop Reyes Avenue, Cebu City 6000, Philippines (Formerly Tune Hotel Cebu)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM145 - RM194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Planet Cebu 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Red Planet Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#4 Best Value Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Red Planet Cebu staff and other travellers.
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Questions? Get answers from Red Planet Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms that face the back so the sound of the traffic won't bother you”
TaraDL, 25 Apr 2017 | Read review
“Better to inform room service if you'll be out so you won't coincide cleaning time”
monicapK4587XX, 19 Apr 2017 | Read review
“No problem here, All rppms are more than up to standard as I have stayed in at least 16”
gingerktaylor, 26 Jan 2017 | Read review
“choose rooms to backside of the Hotel...... :)”
  • flatscreen with lots of channels
  • perfect bed!
  • bathroom is absolutely ok
hitzlerandreas, 25 Oct 2016 | Read review
“Choose the highest floor available”
TravelingSingkamas, 27 Aug 2016 | Read review
5 of 5