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The Henry Hotel Cebu

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The Henry Hotel Cebu
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857 Reviews from our TripAdvisor Community

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Showing 786: English reviews
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Muntinlupa, Philippines
Reviewed 4 days ago NEW

Very clean room and excellent service. Sound insulation is good too. Nice choice of breakfast buffet. However they lack personnel, it takes time to cater your request. Nonetheless, the experience was superb.

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Helpful?
Thank davidvG1231TS
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear davidvG1231TS, Thank you so much for taking time in dropping a review for The Henry Hotel Cebu. I am so pleased to know that we have provided you with the service you most deserve, along with cleanliness, sound insulation and your nice buffet breakfast experience at Rica's Cafe. Apologies though on the short fall in catering to your requests...

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

Upon entering the hotel doors - you know you're going to be in for a special stay! With such quirky and unique interior styling - it was hard not to be impressed! For my partner and I, it was the staff that made our stay such a memorable one! Always smiling and always willing to help! We were first timers...

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Helpful?
Thank Heidsalot
About Hotel's Favourite Review
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Heidsalot, Cheers to such wonderful words for our gracious host, Henry! As we always make sure that the kind of service we provide all our values guests like you is personal, familiar and sincere, we are in such fascination to have delivered what you most deserve. I am pleased to know also that everything worked well during your stay....

Reviewed 1 week ago

Interior is very artistic. Rooms are clean and cozy. The staff are friendly and accommodating. Though there is not much choice on restaurants around the area. Please note that there is an on going construction beside the hotel so you may request the staff to provide a room away from it.

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Helpful?
Thank Veniss D
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Veniss D, Thank you so much for taking time to drop a review for The Henry Hotel Cebu. As we always make sure to provide an out-of-the-box hospitality experience, I am so fascinated that we didn't fail you. I would like to apologize though on the inconvenience our ongoing development have caused you during your stay. Please be assured...

Singapore, Singapore
Reviewed 1 week ago

The hotel is pretty and the artwork displayed are a sight to behold. The staff are also very friendly and helpful. On one of the first few days of arrival, the doorman actually ran after us to tell us not to put valuables in our pockets as there are pickpockets around. In addition to that, they assisted us in flagging...

Review collected in partnership with this hotel
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Helpful?
Thank Jennifer Y
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear hoppingroundtheworld, Thank you so much for taking time to write a review for The Henry Hotel Cebu. As we are definitely not average, we provide a different kind of experience to our valued guests like you in all of the hotel's nook and cranny - from our eye-feasts to the warm, sincere and personalized service we always make sure...

Paris, France
Reviewed 1 week ago

A good boutique hotel good located with special and unique decoration. To be more perfect this hotel needs more choice for the breakfast (chocolate, tea, marmelade, or maybe there wasn't for my breakfast) and more clean (dirty windows in the corridor)for exemple. My bathroom was very big for nothing, no decoration so a bit upset and some little things needed...

Review collected in partnership with this hotel
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Helpful?
Thank Ludivine G
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Ludivine G, Thank you so much for your review. The Henry Hotel Cebu has this industrial and rustic that makes it a cut among the rest, at times turns out "unfinished" because of our quirky aesthetics. I regret that our ample breakfast spread was not very much to your liking, please know that we're continually improving the sets as...

Singapore, Singapore
Reviewed 1 week ago via mobile

First I must said all staff really excellent, trying their very best to serve you. Shorter door man ran to us reminding us not to put valuable in pocket upon seeing my Daughter placed valuable things in her pocket while walking out. Staff also Ensure we are not ripped off by taxi driver when we go somewhere far away. No...

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Helpful?
Thank Hoe Y
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Hoe Y, Thank you for taking time to drop a review for The Henry Hotel Cebu. As service is what we always make sure to provide all valued guests like you, I am so pleased to know that you were very well accorded for during your recent stay. Apologies if our location was not the center as you would...

Reviewed 1 week ago via mobile

Second time for me now to stay in the Henry, and horrible experience this time. Room is still stylish, relatively clean but now a bit more run down since 3 years ago. The main problem I had this time was the construction noise (they are building the annex or new wing and it wakes you up early), NO GOOD SLEEP...

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Helpful?
1Thank Giampaolo Z
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Giampaolo Z, A lot has already happened in the past three (3) years, mostly if not all, for the better as we only want to provide our valued guests like you well-appointed rooms and pleasant stay always. Please accept my sincerest apologies for the inconvenience that our ongoing developments and improvements have brought your supposedly seamless stay; however, per...

Reviewed 2 weeks ago via mobile

Cebu can be tricky in finding where one stays as with a lot of mushrooming hostels, Airbnb condo accommodations and your choice of trusted franchise hotels. I have been coming to Cebu for work, and have lived in the city years at a time for work -stayed in different locations and properties. Henry Hotel by far has exceeded my expectations...

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Helpful?
Thank Chin M
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Chin M, I am in such gratuity to have read a review full of such wonders! No worries should this be long overdue, this is so worth the wait. As The Henry Hotel Cebu always strives to provide an experience that is definitely "Like no other," I am so glad to have never failed you from the time you...

Ulsan, South Korea
Reviewed 2 weeks ago

Friendly staff. Spacious room. Clean hotel. Unusual and UNIQUE hotel. However, low water pressure. I appreciate the staff who gave me happy memories. I would like to visit again if I go again. SOON^^*

Review collected in partnership with this hotel
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Helpful?
Thank adorable44
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear adorable44, Thank you so much for your review. The Henry Hotel Cebu always wows its guest with our unique, quirky and generous abode which I am glad to know were all to your liking. As we always make sure we deliver the excellent level of service from all our dynamic staff, I am fascinated to know as well that...

Abu Dhabi
Reviewed 2 weeks ago

Grest boutique hotel in Banilad/Lahug top area. I stayed twice and both rooms were unique and stylish and over 30 sqm in size. Staff is super friendly and professional - I got upgrade. Great breakfast by the pool... Anything else??

Review collected in partnership with this hotel
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Helpful?
Thank Olivier P
Joan O, Resident Manager at The Henry Hotel Cebu, responded to this review

Dear Olivier P, Thank you so much for your fantastic review for The Henry Hotel Cebu! I am in such gratuity to have read such great words from a valued, returning, guest like you. Out-of-the-box hospitality experience is what we always make sure to provide - from the attentiveness of the staff, our unique and generous abode to the delectable...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more   less 

Additional Information about The Henry Hotel Cebu

Address: Ma Luisa Entrance Road | One Paseo Compound, Banilad, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM283 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Henry Hotel Cebu 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Henry Hotel Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#2 Romantic Hotel in Cebu City
#2 Family Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#6 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from The Henry Hotel Cebu staff and other travellers.
26 questions
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Questions? Get answers from The Henry Hotel Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathroom needs serious changes, a door between the bedroom and the toilets. Somes things to add in the bathroom and for the price a full minibar”
 of 5 bubbles 777ludivineg, 19 Mar 2017 | Read review
“Big room and near to shopping mall, but water pressure is low.”
 of 5 bubbles DanielK540, 7 Mar 2017 | Read review
“the big rooms are really big so perfect for even triple sharing”
 of 5 bubbles BrunoGMDTMNL, 6 Mar 2017 | Read review
“Upper floors are quieter.”
 of 5 bubbles 16lindaq, 27 Feb 2017 | Read review
“Construction at the back. ”
 of 5 bubbles Restlessrooster, 27 Feb 2017 | Read review
5 of 5