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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,096 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Plaza Cebu
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Showing 902: English reviews
Reviewed 3 weeks ago via mobile

A beautiful hotel with great executive style rooms and incredible views from all sides. Really a great place to take photos and the restaurants are nice, staff well trained and helpful, Ronald Paglinawan our waiter for breakfast was particularly good, really looking after us. The only problem is the lack of nightlife, by 10pm the rooftop bar is empty, people...

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Helpful?
Thank Erich J
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Erich J, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your "pleasant experience" at our hotel property through this review. This is a nice reference for those seeking points to consider in finding a hotel to stay in Cebu City. Nevertheless, we are glad to share information that we are the only hotel in Cebu City which...

Reviewed 3 weeks ago

We super enjoyed our stay in Marco Polo. The staff were 10/10 nice and always had smiles on their faces which you sometimes don't encounter. It was during sinulog when we came over and they didn't mind us and our muddy legs when we came back. Everything was absolutely perfect! Especially their soaps hahaha best smelling soaps I've ever encountered...

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Helpful?
Thank Svett V
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Svett V, Greetings from Marco Polo Plaza Cebu! Thank you for sharing this "good vibe" of a review. We are glad that we are able to deliver that stay experience you all love. Thank you for making us your home during the Sinulog Festivities. We look forward to see you again on that next trip to Cebu! Sincerely, Julie...

Quezon City, Philippines
Reviewed 3 weeks ago

have stayed at this hotel even before it was Marco Polo. it had been transformed for the better. the trick is consistency. it's location is ideal to escape Cebu's hustle and bustle. short trip to commercial centers.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank odnumseGinoJ1025
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear odnumseGinoJ1025, Thank you for the quick stay experience review. Indeed, it is the premium such as the best view of the city starting at 600 feet above sea level, fresher breeze from the hills and the charm of the home our guests find here at the Marco Polo Plaza Cebu. Here is to look forward to have you stay...

Cebu City, Philippines
Reviewed 3 weeks ago

Got 2 rooms for my family weekend stay. My children's room had pubic hair on the beds. It was also dusty. We called housekeeping and they promptly changed the bedsheets. The hallway was a bit smelly. Not inviting....but our stay is generally fair.

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank T3230TDenriquem
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear T3230TDenriquem, We apologize for the unlikely stay experience you had at our hotel. We appreciate your straight to the point feedback. Rest assured we are giving our full attention to this issue. Nevertheless, thank you for letting us know that your stay was generally fair. We hope to have your family stay with us again in one of those...

Cebu City, Philippines
Reviewed 3 weeks ago

We thoroughly enjoyed our stay at Marco Polo Plaza Cebu. Luxurious Hotel with plentiful buffet Breakfast and staff that all spoke English and were very courteous. The downfall was the traffic in Cebu City that does not have buses for the public and it took us 15min with the hotel free shuttle to go to Ayala Mall and 1h 10min...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank godwina312
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear godwina312, Greeting from Marco Polo Plaza Cebu! Thank you for choosing to stay at our hotel and for sharing a quick stay experience review grading us a perfect score. We are glad that we have made your stay enjoyable in terms of luxury, food and beverage and our staff's communication skills and level of courtesy to guests like you....

Reviewed 4 weeks ago via mobile

We also look forward to place where people are so nice especially to us having toddlers running around, and we don't feel worrying coz the staff are nice and place is safe. They serve kids menu while on the play area, this is the best one. Kids are so busy playing, so we got a chance to relax :) Before...

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Helpful?
Thank Enihir
Cebu City, Philippines
Reviewed 4 weeks ago

This would be my 5th time staying at marco polo..i love the place...the food was great..you will always wake up excited to go for breakfast and the staff.they are wonderful.😎 looking forward to my next staycation..

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Gina L
Reviewed 5 weeks ago

This place really a very cool place to stay with your family and friends during New Year. Great view and can see a lot of fireworks above you. Very refreshing and comfortable place to stay. Love also the rooms and the service here.

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Helpful?
Thank Norman Jim S
Seoul, South Korea
Reviewed 5 weeks ago

2pm free late check out, and the shuttle bus service is really helpful. also the korean staff was very kind . she makes me feel better. breakfast was fair. especially i liked the bakery part the most.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank insooj2017
Reviewed 5 weeks ago

I attended our IT conference in this hotel last September year. I checked in here. everything was all nice and very good. Their room service, food and amenities. I adore the place because it's near the Ayala mall. very accessible to stuff that I want to buy or any store or restaurant I want to go.

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Helpful?
Thank Rogelio F

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM360 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Agoda, Asiatravel.com Holdings and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#2 Business Hotel in Cebu City
#2 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Plaza Cebu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to get a city view room where you can see the whole of Cebu overlooking the sea rather than the mountain view side”
 of 5 bubbles wgalicaya, 21 Feb 2017 | Read review
“room was ok it was clean bed was the way I like room service was ok the burger was fine I order couple of time room service as well over all I like the hotel but away from the mall which I did not like next time will get next to the mall is better I think ”
 of 5 bubbles m0hsinabbass, 17 Feb 2017 | Read review
“great price for an excellent hotel”
 of 5 bubbles I4891GYmichaelg, 16 Feb 2017 | Read review
“No due to dirty bath ”
 of 5 bubbles 993doreenm, 13 Feb 2017 | Read review
“check out rooms before checking in”
 of 5 bubbles MichaelDaisySimmons, 7 Feb 2017 | Read review
5 of 5