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Crown Regency Hotel & Towers

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Crown Regency Hotel & Towers
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860 Reviews from our TripAdvisor Community

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Showing 752: English reviews
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Davao City, Philippines
Reviewed 2 days ago NEW

The hotel's just at the center of Cebu, so it was easier to transport either going to the South or North part of Cebu. However, being one of the most renowned hotels in the city also have its cons. For example, the hotel was bombarded with foreigners, there's no problem with that, but these foreigners were too noisy as if...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank shimeee
Springfield, Oregon
Reviewed 1 week ago

ac inadaquate hot water imaginary wifi intermittent room service incompetent other notes: water leaking from ceiling in hallway. gym not air conditioned door keys malfunctioned and staff did not fix, had to use manual key - they only had one. staff not fluent in english several attractions in hotel closed.

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Helpful?
Thank jaalfis
Philippines
Reviewed 1 week ago

I book this hotel knowing that its CROWN, arrived there at noon and the room was not ready yet so we left and leave our baggage at concierge. When we check in around past 8Pm I saw this bathroom I was shocked and disgusted. Because I was so tired and its late I didn't bother to complain I just sleep...

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Helpful?
Thank ecp911
Norway
Reviewed 1 week ago

I stayed here a couple of nights and I especially liked the pool area. At the top there is a bar / nighclub that was completely empty when I visited. the view is stunning! Also you can "walk" outside the hotel walls on 37th floor which may give your great vacation pics to post on your Facebook. You have to...

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Thank MorJon
Reviewed 2 weeks ago via mobile

Decent hotel ruined by poor service. Breakfast bar - no glasses or cups, no napkins, continually 50% of the food is run out and slow to replenish it. Room cleaning - took but forgot to give some new towels. Expensive hotel should equal good service but this one does not.

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1Thank Ozpaddo
Sydney, Australia
Reviewed 2 weeks ago via mobile

Just checked in. Booked king bed. Didn't get it. Booked high floor. Didn't get it Booked smoking room. Guess what. Didn't get it. I booked one of the better rooms and yes the room is roomy and it's very run down. Read the other reviews and do what I should have done. Choose another hotel.

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2Thank Maz00h
Reviewed 2 weeks ago via mobile

My family and I stayed at this hotel for 1 night. I love the location, which was close to the church where a family member was getting married. There were restaurants and malls around the area. Staff were nice and helpful. We made a reservation for interconnecting rooms. However, when we checked in we were told that there were no...

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Helpful?
Thank Mary B
Imus
Reviewed 2 weeks ago

The good: location is in the city center. Walking distance to fast food (mcDonalds, jollibee, KFC, CHOWKING and Robinson's Mall. Easy access to public transport. Near a convenience store for any emergency supplies one might need. Customer service is okay. Room is clean, airconditioning is good, cable tv, wifi. Big room, clean sheets. Not so Good: Custoomer Service is okay...

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Thank Binx M
Manila, Philippines
Reviewed 2 weeks ago via mobile

Stayed here for 4 days. I actually had high expectations because the hotel looks good from the lobby and hallway but I was pretty disappointed when we entered the room. 1) For some reason airconditioning is pretty bad. It is not making the entire room cool. There are times of the day when it was kinda hot. 2) Bathroom looks...

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1Thank Annassi
Bunbury, Australia
Reviewed 2 weeks ago

This place was a let down 3 families in our party all stayed there. There was somerthing wrong in all rooms from leaking toilet taps,rooms old, the lifts you had to swap from one to the other to get to your level,one room had no views other than a concrete wall on the building next door.Eating areas just old and...

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Helpful?
Thank lujoanto

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 

Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: RM253 - RM423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Reservation Options:
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City, Philippines
Hotel Style:
#4 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#15 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Hotel & Towers staff and other travellers.
17 questions
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Questions? Get answers from Crown Regency Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi sucks in the room, no wifi in the hotel lobby. The television is so-so, it's not flatscreen.”
shimeee, 27 Apr 2017 | Read review
“make sure you check bathroom before choosing your hotels”
  • VERY DIRTY
ecp911, 19 Apr 2017 | Read review
“Trip Apps suggestions are good to consider first before checking those that were no suggested.”
binxm2017, 12 Apr 2017 | Read review
“We stayed here January 2016 not as selected very busy time of year to be in Cebu with main festival on”
lujoanto, 11 Apr 2017 | Read review
“Choose the rooms on higher level”
talkparijat, 28 Mar 2017 | Read review
5 of 5