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JPark Island Resort & Waterpark, Cebu

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JPark Island Resort & Waterpark, Cebu
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564 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Reviewed yesterday NEW

We were one of the visitors by Mr. Tom Park during Chinese New Year. It was our great pleasure to be part of their celebration. Together with us are the top bloggers in Cebu and other social media influencers. The place really looks nice and perfect especially during at night. We were also invited for a dinner buffet. I would...

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Helpful?
Thank Pinoy F
Reviewed yesterday NEWvia mobile

A great place to spend with your family and friends. They have an amazing waterslides and awesome pools. So much options to chose from. Mostly Koreans are there maybe because the owner is Korean. Your reservations would include a buffet meal, an elegant room-- we were given a room that has a terrace-- so perfect at night and in the...

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Thank jeanson1209
Manila
Reviewed 4 days ago NEWvia mobile

So sorry but the food choices served during the convention dinner was an awful combination and the food was not good at all. The VIP tables were served family style? We could have shown better to the huge Korean delegation. We had to eat somewhere else after dinner.

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Helpful?
Thank Seeseej
Reviewed 2 weeks ago via mobile

I am a tad disappointed with the way Jpark Reservations Team have handles my queries. I have was trying to inquire regarding their existing promo because we will be visiting January 5-7, 2017. I initially called their landline number and was referred to Liezel of Reservation. She answered some of my questions but then I had a lot of queries...

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Helpful?
1Thank Rouchelle C
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Rouchelle C., Thank you for taking time to leave us a review. The points you raised are very well appreciated. We are glad that you have chosen us to be part of your family getaway. We deeply apologize for the inconvenience you have experienced during reservation. At the same time, we acknowledge your negative comments. Rest assured we will...

Iloilo City, Philippines
Reviewed 2 weeks ago

JPark was our last stop for our one week summer vacation. Our stay was great! The pools are awesome especially the slides (*Yeah! *Splish, Splash! Hahahaha) and also the other pool, where you can spend playing basketball and volleyball while soaking in the there. Also, the room are clean, spacious and well equipped. I enjoyed eating at the buffet because...

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Helpful?
Thank Ella P
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Ella P, Thank you for leaving us a beautiful review. We are very glad that you have chosen us. It is heartwarming that you have enjoyed our amenities, specially our waterslides . Your positive comments will inspire us to do better. Hope to see you in your next water adventure. Best, Seah Noh General Manage

Manila, Philippines
Reviewed 2 weeks ago

I was here for business, but brought my family with me at the same time. I'd rate it 3, my kids, 4. Rooms - Felt old. Smelly carpet. Rusted portions at the bathroom. Worse, we were assigned a room in Bldg B, with balcony facing the lobby roof. So the room lobby was useless. TIP: Choose a room facing the...

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Helpful?
Thank jheviray
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear jheviray, Thank you for leaving us a beautiful review. We are delightful that you enjoyed your stay with us. It is heartwarming that you have named us as the most enjoyable and the best place for kids. Your positive comments about our services and amenities will surely inspire us to do better and to give the best for our...

Reviewed 2 weeks ago via mobile

Buffet lunch, free locker use, pool, sea and slides for Php2,500 per head, I can say the price is somehow worth it. Some parts of the area were still under renovation when we went there though, hence, wasn't able to fully appreciate the place. Food did not suit my liking as they were quite bland for me, yet, I truly...

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Helpful?
Thank Phai B
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Phai B., Thank you for leaving us a beautiful review. We are happy that you had so much fun during your stay with us. The resort is really a haven for children and even to those who are looking for adventure. It is heartwarming that you are recommending our hotel to those planning for family getaway. Your positive comments...

Reviewed 3 weeks ago

The pools are amazing, and the rooms very nice. At night some pools are open till about 10pm but there is loud disco music catering for the Korean crowd, So if this is not your thing, you will have to suck it up. Breakfast is also highly geared towards Korean, Asian guests. Worth a visit!

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Helpful?
Thank Peter J
Seoul
Reviewed 3 weeks ago via mobile

This place was amazing. The pool, facilities, and food were great. The only complaint is I wish the beach was better. There was free snorkeling and a small beach. However, I am pretty sure if the beach was nicer, it would be much more expensive.

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Helpful?
Thank Young P
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Young P, Thank you for leaving us a beautiful review. We are happy that you enjoyed our pools, facilities and food. Your comment about our beach is well acknowledge, rest assured we will look into this matter. Your positive comments will inspire us to do better. Hope to see you on your next water adventure. Best, Seah Noh General...

Brisbane, Australia
Reviewed 4 weeks ago

This is my second time staying at JPark Island Resort. Ask me why I came back to visit this wonderful resort? Location and experience is my answer. My last stay earlier this year was a memorable experience so that naturally drew me back. The location of this resort has great advantages being right on the coast in Mactan, Lapu Lapu...

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1Thank Mark N

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JPark Island Resort & Waterpark, Cebu

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: RM841 - RM2,270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Asiatravel.com Holdings, Agoda, HotelTravel.com, Travelocity, Priceline, Booking.com and Jetsetter so you can book your JPark Island Resort & Waterpark, Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island - Lapu Lapu
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#8 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from JPark Island Resort & Waterpark, Cebu staff and other travellers.
25 questions
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Questions? Get answers from JPark Island Resort & Waterpark, Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a room facing the lobby roof :) Always ask fora room facing the beach and pool area.”
 of 5 bubbles jheviray, 20 Nov 2016 | Read review
“I genuinely like a room facing towards the waterpark side.”
 of 5 bubbles 873markn, 9 Nov 2016 | Read review
“you need to get a beach view room instead of city view.”
 of 5 bubbles , 18 Oct 2016 | Read review
“Rooms facing the beach are better...”
 of 5 bubbles D1567EEchristopherd, 2 Oct 2016 | Read review
“Get a suite if you are more than 3 in the group - much more space and much more comfortable”
 of 5 bubbles LaBatterie, 30 Aug 2016 | Read review
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