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Shangri-La's Mactan Resort & Spa

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Traveller (3903)
Pool & Beach (789)
Room & Suite (611)
Overview
  • Excellent65%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“ocean wing”(310 reviews)
“cowrie cove”(144 reviews)
“chi spa”(137 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La's Mactan Resort & Spa
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Offers from Shangri-La's Mactan Resort & Spa
Special Offer: Book Direct and Save
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,979)
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2,975 results
Traveller rating
1,899
701
209
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67
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LanguageEnglish
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1,899
701
209
99
67
Show reviews that mention
All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barmarine sanctuaryfish foodmini golfchinese restaurantprivate beachfish feedingtropical fishbreakfast buffetwhite sand beachplay area
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1 - 5 of 2,975 reviews
Reviewed yesterday

The view was stunning and our room has a panorama view which you can see the sunrise. One of the best for family friendly resort. Dinner at the outdoor area was great too with local performance. Many local activities provided from the hotel and highly...More

1  Thank mervinling123
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear mervinling123, I couldn’t agree more – the resort is indeed full of breathtaking vistas, sumptuous cuisine, and topnotch amenities, and I’m happy to know that we’ve charmed your family during your recent stay with us. We can’t wait to have you back so you...More

Hotel's Favourite
Reviewed 7 December 2017 via mobile

Comfortable room with a lovely balcony and a sea view. Huge selection of foods for breakfast: Asian dishes, Western dishes, egg station, fruits, smoothies and even sushi. Nice swimming pool and little private beach where you can swim with a fish. Sunset bar with 2...More

4  Thank Alex B
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 18 December 2017

Dear Alex B, What a splendid review! The resort is indeed a seaside oasis, far from the hustle and bustle of the mundane. Thank you for your kind remarks about our cuisine, leisure facilities, and family-friendly activities. We love having families around, and I do...More

Reviewed 2 days ago

Was here for business and was not able to enjoy the hotel's facilities other than the breakfast buffet. The hotel has a nice open layout, no airconditioning on the lobby and hallways but the nice open and wide corridors gives a truly great resort experience....More

Thank Glenson L
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear Glenson L, I’m glad to know you spared some time to explore the resort on your business trip. Thank you for your kind words about our rooms, facilities and cuisine. I've noted your comments as well about our bathroom, and I will follow this...More

Reviewed 3 days ago

We got a panorama room in Ocean Wing and it was beautiful. Nice view of the ocean and sunrise. The room is big and comfortable. We travelled with our 8 month old baby and they provided a crib and sterilizer which is great! Fantastic buffet...More

Thank shatay08
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear shatay08, I’m glad we were able to deliver the exceptional experience that you have known during your stay with us. It’s true, you can never go wrong with Shangri-La, and I sincerely hope you consider coming back so you can discover the magnificent sight...More

Reviewed 3 days ago

Every time we stayed in this resort, they never failed to amazed us with their impeccable service and world class facilities. This is our family's favorite vacation resort, the beach is white and you must try the snorkeling safari to appreciate how much they conserve...More

Thank Lorlie L
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded yesterday

Dear Lorlie L, We love having you as well! I’m glad you had an excellent time with us, and I do hope you come back to rediscover the wonders that you’ve missed during your recent trip like the swimming pools, CHI, The Spa, our fine...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$256 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$256 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (3,903)
Pool & Beach (789)
Room & Suite (611)
Dining (312)
Amenities (137)
Family and Play Areas (26)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
GTAN2
10 July 2018|
AnswerShow all 6 answers
Response from Martha L | Reviewed this property |
I booked online and it was a pretty good deal
1
Vote
pink20182018
13 March 2018|
AnswerShow all 5 answers
Response from DimSumSurvivalGuide | Reviewed this property |
I am not sure. I think you need to ask the Shangri-la's page directly.
0
Votes
GabsGirl76
4 February 2018|
AnswerShow all 3 answers
Response from Todd T | Reviewed this property |
Spa treatments span from 200-1500 pesos (divide by 50 for approximate USD). I believe the jacuzzi is included with the gym, I’m not sure. Meals are pretty pricy depending on what you get. Hope this helps
1
Vote
Room Tips
"Panorama rooms in Ocean wing have fantastic view. Request for higher floor!"
Read review
"Go for the 'main building'. The Ocean Wing is a bit of a walk from everything."
Read review
"Avoid the club rooms under the club lounge if you want to sleep"
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"Request for pool/sea view, is so much better than facing the road."
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