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Movenpick Hotel Mactan Island Cebu

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Movenpick Hotel Mactan Island Cebu
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1,981 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
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Manila, Philippines
Reviewed 2 days ago NEW

should have stayed longer, we were travelling as a family with my PWD son and check in was fastwhe i requested for a connecting room. Lots of people around the lobby but it was still nice and comfortable. The chocolate hour was a treat for the kids. Overall experience in the hotel was amazing!

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Gigi S
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Gigi S, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is wonderful to know that your family had a fantastic time during your stay with us. Likewise, we are glad to see the positive comments you shared about the smooth check-in process, as well as the the Chocolate Hour at the Lobby....

NZ
Reviewed 2 days ago NEW

Everytime you ordered to the restaurant it does have surcharge. Overprice for everything in the menu. Beach close at 6pm which is still early it would be nice if it will close a little later for enjoyment

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank jh0nam
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear jh0nam, Thank you so much for choosing our hotel for your recent holiday in Cebu. We have noted your concern on price point. We wish to clarify that our F&B rates in the hotel are within the same range as with other stand alone establishments of the same level and category in the area, as well as with those...

Lapu Lapu, Philippines
Reviewed 2 days ago NEW

Overall experience was great except from waking up in the middle of the night from the noise of roosters and dogs barking. The room is very nice though. The place is clean. Love the swimming pools. Will be coming back again and try to stay in an ocean view room to stay away from roosters and dogs barking hopefully.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank helensV2244OI
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear helensV2244OI, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is wonderful to know that you enjoyed your stay with us and found everything to your liking. We appreciate that you have detailed out the things you found remarkable during your visit, including the cleanliness around the property, the comfort and ambiance in...

Reviewed 2 days ago NEW

don't go there if you have a choice Don't buy any upgrades especially executive lounge, sloppy service. Expensive Food and Beverage. Does not meet 5 star service, very weak across Food and Beverage. Reception set up was too condescending, Will not be back again. Go to Movenpick Dubai Batuta Gate fabulous!

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Helpful?
1Thank jennifer s
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear jennifer s, Thank you so much for choosing our hotel for your recent holiday in Cebu. We have noted your concern on price point. We wish to clarify that our F&B rates in the hotel are within the same range as with other stand alone establishments of the same level and category in the area, as well as with...

Cebu Island, Philippines
Reviewed 3 days ago NEW

The view is captivating and will trully enjoy the stay especially in Ibiza. The guest relations was accommodating and assists the needs of the guests. Upon entering the arrival area, they welcome everybody with a big smile in their face especially Loren.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank abemaries
HRainfroy, Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear abemaries, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is wonderful to know that you enjoyed your stay with us and found everything to your liking. We are happy that you shared positive comments on the hotel's view, scenery and ambiance, the friendly and reliable service extended by our team, as well...

Singapore, Singapore
Reviewed 4 days ago NEW

We have been all over the world on both business and vacation, and this is our first time to the Philippines. When we arrived the room we were put in wasn't quite what we wanted, and thought the usual fight was on hand, the opposite, the front desk couldn't do enough to change the room, which is always a good...

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Helpful?
Thank tjf68
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear tjf68, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is heartwarming to read through your review, which details out how our team was able to assist you with your needs and exceed your expectations in terms of service and accommodation. What great news to share with everyone this morning! Thank you, once...

Reviewed 4 days ago NEWvia mobile

I won't recommend this hotel to anybody instead who want to get bad services. I made a request for the king size bed few weeks ago before I checked in this property but they didn't send me any information of unavailability of a king size bed before I arrived in Cebu. Front desk agents didn't communicate so I was very...

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Helpful?
1Thank Dominikoo
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Dominikoo, Thank you for staying with us. We have read the details of your review and we have sent you a direct message here on TripAdvisor. We hope you can reply to the message so we can get in touch with you directly regarding your concerns. Thank you, once again, and we look forward to hear from you soon....

Reviewed 4 days ago NEWvia mobile

We loved Movenpick, Mactan! It was the very first time travelling with my mum. ( I'm 38 by the way ) I do travel for business and always been put up in Shangri-la, however I wanted somewhere different and decided to try Movenpick instead. It was the best decision made! Although the facilities were not as comparable, the hospitality was...

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Helpful?
Thank Emkay I
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Emkay I, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is heartwarming to know that you and your mother had a grand time during your visit to our hotel. We are glad that you found everything to your liking, and that our team was able to assist you and address your needs....

Muntinlupa, Philippines
Reviewed 5 days ago NEW

Thank you Movenpick for the free room upgrade! You have truly made our stay memorable. The kids loved the pool and I love the world-class service! And the chocolate hour was such a delight we got free chocolates and drinks!

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank 629crisantat
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear 629crisantat, Thank you so much for choosing our hotel for your recent holiday in Cebu. It is wonderful to know that your family had a great time in our hotel, and that had fun in the pool and enjoyed the room upgrade and the Chocolate Hour at the Lobby. Likewise, it is heartwarming to read your kind comment on...

Beacon, New York
Reviewed 6 days ago NEWvia mobile

This was an unexpected stay due to a flight cancellation from another island. The accommodations were very nice and clean and the lobby area was very modern and white ...needed some exotic splashes of color and perhaps some more areas of focal interest.The pool areas as well as the beach were nicely appointed and very pleasing to the eye. The...

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Helpful?
Thank NYSusanne
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear NYSusanne, Thank you so much for choosing our hotel for your recent holiday in Cebu. We are glad to know that your stay and visit turned out wonderful, despite the flight cancellation. It is also heartwarming to know that the warm welcome and service extended to you by our team made a difference in your overall stay experience, as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired enclave is set on its own private beach on Mactan Island and offers white sandy beaches, year-round summer weather and exceptional diving and snorkeling. Business is easy with various Executive Floors and an Executive Lounge. All accommodations feature high speed internet access. The resort is just ten minutes from Mactan International Airport and 25 minutes from cosmopolitan Cebu City, offering vibrant nightlife, extensive shopping and 24-hour casinos. For the ultimate dining experience, choose from the hotel's 5 restaurants and bars, featuring the Philippine's first and only Ibiza style Beach Club. Stay active with a visit to the fully equipped health club offering a professional gymnasium, steam room and luxurious garden spa. ... more   less 

Additional Information about Movenpick Hotel Mactan Island Cebu

Address: Punta Engano, Lapu Lapu 6015, Philippines (Formerly Movenpick Resort & Spa Cebu)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: RM579 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Movenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Movenpick Resort And Spa Cebu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Movenpick Hotel Mactan Island Cebu Cebu Island - Lapu Lapu
Hotel Style:
#4 Luxury Hotel in Lapu Lapu
#4 On the Beach Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Movenpick Hotel Mactan Island Cebu staff and other travellers.
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Questions? Get answers from Movenpick Hotel Mactan Island Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there, if you have a choice”
 of 5 bubbles jennifersS2743YX, 28 Mar 2017 | Read review
“Always try and get the full ocean view room”
 of 5 bubbles tjf68, 26 Mar 2017 | Read review
“Ask for ocean view.”
 of 5 bubbles 801stephaniec, 14 Mar 2017 | Read review
“Any room seems to have a view of the beach!”
  • Hilot Suite with Renea is a must!
 of 5 bubbles StarK_13, 14 Mar 2017 | Read review
“top floors= Better Ocean view”
 of 5 bubbles jennlisette, 24 Feb 2017 | Read review
5 of 5