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Waterfront Airport Hotel and Casino

2,018 reviews
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Traveller (359)
Room & Suite (260)
Dining (76)
Overview
  • Excellent34%
  • Very good40%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,018)Write a Review
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1,751 results
Traveller rating
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641
661
301
92
56
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All reviewsan early morning flightconvenient locationroom servicebusiness tripexcellent staypleasant stayshort staycebu citybreakfast buffetconvenienceproximityluggagephilippinesmactan
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11 - 15 of 1,751 reviews
Reviewed 2 weeks ago

Villan the waiter in the restaurant was exceptional. My daughter is a vegan and he went out of his way to help with the various food options. Very kind and sincere person. The beds in the hotel were very comfortable.

Review collected in partnership with this hotel
Thank Deirdre H
Response from Ali B, Manager at Waterfront Airport Hotel and CasinoResponded 1 week ago

Dear Deirdre H, Thank you for this review. Be rests assured that this review has been shared to Mr Villan. Surely he will be more inspired by your kind words. Thank you for this acknowledgment. Looking forward on your next visit. Sincerely, Ali Banting

Reviewed 2 weeks ago

Worst!!!! Everyday Door close!!! No open!!! Everyday update card key!!The worst correspondence Front is the mood the worst!!!!Never stay again!!!!no better to stay in such a hotel that makes you feel bad!! Anyway front desk and maintenance is the worst response!

Review collected in partnership with this hotel
Thank makotoo2018
Response from Ali B, Manager at Waterfront Airport Hotel and CasinoResponded 1 week ago

Dear makotoo2018, Thank you for this review. Please be informed that I will be sending you a separate email for the result of the investigation. Sincerely, Ali Banting

Reviewed 2 weeks ago

Hotel location is excellent. Hotel restaurant food is excellent and services is excellent. Hotel pick up from airport to hotel was very poor and late. The rest are excellent...I recommend this hotel highly. Location of hotel in relation to airport distance is very near and...More

Review collected in partnership with this hotel
Thank antoniai759
Response from Ali B, Manager at Waterfront Airport Hotel and CasinoResponded 1 week ago

Dear antoniai759, Thank you for this review. Thank you too for the recommendation despite the challenge you experienced with delay on your pick up. Be rests assured I will be on top of this. This review has been shared to our culinary and restaurant service...More

Reviewed 2 weeks ago

We went in there for one night after our arrival at Mactan airport and go on our trip the day. Will not be the last stay in this hotel we have been very much contented. Perfect breakfast buffet! The people in there also was very...More

Review collected in partnership with this hotel
Thank 294marck
Response from Ali B, Manager at Waterfront Airport Hotel and CasinoResponded 1 week ago

Dear 294marck, Thank you for this review. I am glad that your recent experience will result to a return visit. Looking forward to that. Sincerely, Ali Banting

Reviewed 2 weeks ago

Big comfortable room right at the door step of the airport. Perfect for if you're catching a flight. Our room had a view of the landing strip so we could watch planes take off and land all day which was really wonderful. Got complimentary robes...More

Review collected in partnership with this hotel
Thank ashleysarahl
Response from Ali B, Manager at Waterfront Airport Hotel and CasinoResponded 2 weeks ago

Dear ashleysarahl, Thank you for this review. And I appreciate your recommendation. This review has been shared to our culinary team surely they will be inspired by this. Looking forward on your next visit! Sincerely, Ali Banting

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Outdoor pool
Details
Price range
US$78 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lapu Lapu
#4 Romantic Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lapu Lapu
#4 Romantic Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (359)
Room & Suite (260)
Dining (76)
Pool & Beach (63)
Hotel & Grounds (255)
Bathroom (24)
Family and Play Areas (1)
Questions & Answers
Ask a question
yulan425
15 October 2017|
AnswerShow all 2 answers
Response from mariepuk | Reviewed this property |
I’m fairly sure you can’t for security reasons but worth asking
0
Votes
Hermione G
19 June 2017|
Answer
Response from Malou B | Reviewed this property |
Australia 1-800-309-90 Canada 1-855-214-5937 Japan 00531-63-0034 Korea 0079-8631-0038 Philippines 1-800-10-9376688 United States 1-855-875-8664
1
Vote
U73WSdavidh
8 June 2017|
AnswerShow all 7 answers
Response from Don L | Reviewed this property |
Same answer. Did not notice any noise.
1
Vote
Room Tips
"Ask for the suites as they are very inexpensive"
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"5th floor was quiet, and had a nice view..."
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"Pick rooms not facing the airport, as it is really that noisy"
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"The airport view excellent!!!"
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