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28/01/2018 29/01/2018
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    Grand Hotel Napoca

    Strada Goga Octavian no 1, Cluj-Napoca 400698, Romania
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    28/01/2018 29/01/2018
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    US$76
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    Traveller (145)
    Room & Suite (59)
    Dining (3)
    Overview
    • Excellent17%
    • Very good43%
    • Average28%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “large park” (3 reviews)
    “central park” (10 reviews)
    “city stadium” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (210)
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    11 - 15 of 146 reviews

    Reviewed 1 September 2017

    One night stop over in a fairly modern hotel but getting a little worn. Spacious room. Restaurant quite good and staff efficient on topping up the buffet and serving drinks. We got a free welcome drink! Obvious they do conferences there as one was commencing...More

    Thank caroleburrows9
    Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 16 October 2017

    Dear caroleburrows9, Thank you very much for this review. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Grand Hotel Napoca each time you visit Cluj-Napoca. Best regards, Manuela I...More

    Reviewed 26 August 2017

    Room was stuffy and had a strange smell. I did like that the windows could be opened which is not possible in most hotels. The in-room fridge did not function at all so it was very difficult to keep anything cool in the middle of...More

    Thank scottyj289
    Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 9 October 2017

    Dear scottyj289, Thank you for your feedback. We regret to learn that we did not reach your expectations. May we take the opportunity to apologize for the shortcomings you experienced. Your comments will be shared with the people concerned. We hope to see you back...More

    Reviewed 9 August 2017

    The hotel has a very convenient location, right across the river from the Cluj Arena and the Central Park. The rooms are generous, clean and quite classy. Comfortable bed, nice furniture and a collection of pillows that suite every taste (for me this can be...More

    Thank dangrigoriu
    Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 10 August 2017

    Dear dangrigoria, We are thrilled to see your positive feedback on the Thrip Advisor. I will convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us. We look forward to welcome you back...More

    Reviewed 9 August 2017 via mobile

    The sheets had holes into it, the night stands had stains on , same with the desk in the room. They could focus more on the cleaning as is not very clean. Also You need to pay for the car park and if you order...More

    Thank Roxana H
    Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 9 August 2017

    Dear Roxana H, Thank you for your feedback on the Trip Advisor on your recent stay at our hotel. I am very disappointed to read your comments about your parking. We have a parking car but the first 30 minutes are free of charge. So,...More

    Reviewed 5 August 2017

    The hotel is decently renovated, from the old comunist hotel in Cluj. The rooms are ok, the beds are comfortable and overall the rooms experience is good, although the bathroom is pretty small. The entrance looks grand with marble floor, but the furniture and the...More

    Thank Radu C
    Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 8 August 2017

    Dear Radu C., Thank you for your feedback on the Trip Advisor on your recent stay at the hotel. I will convey the positive aspects of your stay to the team. I have also noted the issues you have highlighted with concern and will ensure...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Room Service
    • Banquet Room
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$73 - US$87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cluj-Napoca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, getaroom.com, Priceline, TripOnline SA and Cancelon so you can book your Grand Hotel Napoca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Romania >
    • Transylvania >
    • Northwest Romania >
    • Cluj County >
    • Cluj-Napoca
    • Also Known As
    • Grand Hotel Napoca Cluj County/Cluj-Napoca
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    Traveller (145)
    Room & Suite (59)
    Dining (3)
    Hotel & Grounds (81)
    Bathroom (27)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Amy_M798
    17 July 2017|
    AnswerShow all 3 answers
    Response from Ramutza A | Reviewed this property |
    Hi! There was no iron in the room I stayed in. Maybe you can request one from the reception.
    2
    Votes
    Room Tips
    "The rooms on the upper floors facing Cluj Arena have beautiful views, and also a little bit quieter."
    Read review
    "All rooms are excellent."
    Read review
    "As high as possible, nice view"
    Read review
    "Get a high floor room facing the city. You won't regret the view!"
    Read review
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