We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
One night stop over in a fairly modern hotel but getting a little worn. Spacious room. Restaurant quite good and staff efficient on topping up the buffet and serving drinks. We got a free welcome drink! Obvious they do conferences there as one was commencing...More
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 16 October 2017
Thank you very much for this review.
It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Grand Hotel Napoca each time you visit Cluj-Napoca.
Room was stuffy and had a strange smell. I did like that the windows could be opened which is not possible in most hotels. The in-room fridge did not function at all so it was very difficult to keep anything cool in the middle of...More
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 9 October 2017
Thank you for your feedback.
We regret to learn that we did not reach your expectations. May we take the opportunity to apologize for the shortcomings you experienced. Your comments will be shared with the people concerned.
We hope to see you back...More
The hotel has a very convenient location, right across the river from the Cluj Arena and the Central Park. The rooms are generous, clean and quite classy. Comfortable bed, nice furniture and a collection of pillows that suite every taste (for me this can be...More
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 10 August 2017
We are thrilled to see your positive feedback on the Thrip Advisor. I will convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.
We look forward to welcome you back...More
The sheets had holes into it, the night stands had stains on , same with the desk in the room. They could focus more on the cleaning as is not very clean. Also You need to pay for the car park and if you order...More
Thank Roxana H
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 9 August 2017
Dear Roxana H,
Thank you for your feedback on the Trip Advisor on your recent stay at our hotel.
I am very disappointed to read your comments about your parking.
We have a parking car but the first 30 minutes are free of charge. So,...More
The hotel is decently renovated, from the old comunist hotel in Cluj. The rooms are ok, the beds are comfortable and overall the rooms experience is good, although the bathroom is pretty small.
The entrance looks grand with marble floor, but the furniture and the...More
Thank Radu C
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 8 August 2017
Dear Radu C.,
Thank you for your feedback on the Trip Advisor on your recent stay at the hotel.
I will convey the positive aspects of your stay to the team.
I have also noted the issues you have highlighted with concern and will ensure...More
US$73 - US$87 (Based on Average Rates for a Standard Room)
#8 Luxury Hotel in Cluj-Napoca
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, getaroom.com, Priceline, TripOnline SA and Cancelon so you can book your Grand Hotel Napoca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.