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La Conac in Bucovina

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Room & Suite (12)
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Overview
  • Excellent60%
  • Very good24%
  • Average6%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Fitness centre
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (45)
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All reviewsvoronet monasteryamazing foodfamily with kidsexcellent locationplaces to visitrooms are cleanfresh airtraditional foodplaygroundforestbalconyskispaaccommodationstarsrestaurantmoldova
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1 - 5 of 37 reviews
Reviewed 6 March 2018 via mobile

I stayed there for a week with my family ( me, my wife and our 2 boys 4 and 6 years old). I've booked an apartament wich was clean and very cosy. The children were very excited about the play area. The food is delicious,...More

Thank Mircea M
Reviewed 11 February 2018

This is the only location i had to leave one night before my reservation time expires. Why? - when i booked and paid in advance one night i asked if there will be any party there. The answer was "no party" - they explained to...More

Thank Dragos M
Response from corina20052014, Manager at La Conac in BucovinaResponded 16 February 2018

Dear Mr. Dragos, I am really sorry that you left our location like this, but I have to explain here some litlle things that happed. -we never have parties in our restaurant. What you have seen like party was people who stayed in our location,...More

Reviewed 21 January 2018 via mobile

Amazing atmosphere, very kind and friendly staff, refined food and very good. Generous and pleasant rooms. All the facilities you need. Excellent location close to the great places to visit. A great place to spend a few days really for your soul!

Thank Susupi
Response from corina20052014, Manager at La Conac in BucovinaResponded 23 January 2018

Thank you dear Susupi for your review, hope to see you soon in Bucovina. Manager

Reviewed 30 December 2017 via mobile

I was there for a two-day business trip and it was a very pleasant experience. Rooms are very clean, bed is comfortable. The only problem we had has with the internet connection and with electricity. It seems like they have a problem with the electric...More

Thank Claudiu C
Response from Corina F, Manager at La Conac in BucovinaResponded 2 January 2018

Dear Claudiu, Thank you for your kindly review, we had indeed in those days a problem with electricity, because the company who provide us electricity did some changes with electric cables. Hope to see you soon in Bucovina. Corina, Manager

Reviewed 3 September 2017 via mobile

Amazing place, amazing food (you must try the traditional food),great staff, friendly and helpful. A nice place to come with kids, family, girlfriend and grandparents.Plenty of stuff to do around, if you like walks in the nature, atv trips. Voronet monastery not far away. Moldavian...More

Thank Markam A
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Most Booked Properties in Gura Humorului
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$39 - US$67 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$39 - US$67 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (12)
Dining (9)
Pool & Beach (2)
Family and Play Areas (3)
Questions & Answers
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La Conac i
Dear Mr. Rodion, Thank you that you choose to come from Moldavia Republic in Romania, to spend your winter holidays as guest in our pension “La conac in Bucovina”. In the same time, we are sorry for the opinions that you had about us, a big part of it, there are not even true and we want to answer you back to all things you said. Regarding the rates, when you made your online reservation to our website: laconacinbucovina.ro on 23 December 2014 at 12.24 a.m. and you got an automatic answer at the rate of 170 lei/room/night, also on the same date we have changed the rates for the seasons one and the confirmation you received in writing from our manager it was at the rate of 190 lei/night. The difference was for 20 lei/night*6 nights and we offered to give it back at the time we discussed with your brother from New Zeeland. He told us that he understood the situation and he doesn`t want any money back. Considering the playground area that is near by the smoking area, not inside of that area, you are the first person who is complaining about it, the other guests are very excited about this place because they can stay near by their children and your child did not even played there, he played pool, next to that area. The ventilation system works fine, but in a area of 60 m² when 30 people in the same time are smoking it`s normally to not function at full capacity. The SPA area, as we already told you and your wife, more precisely the Jacuzzi and Sauna area is not a private one, it`s a public area which can be used by many tourist as once. We can imagine that it wouldn’t be appropriate if every single guest from the total of 40 would want to enter alone in the SPA area, without the right outfit (by the way, your wife used her underwear in the SPA area). We understood that your wife it`s not used with our habits, but in every location of 4* that you will go, the SPA area it`s not exclusive for one person. The water in Jacuzzi it was dirty because beside our kindly requests and all of the announcements that are all over the place in the SPA area the clients didn`t used before shower gel and shampoo. Also, the Jacuzzi is programmed to work alone and after 30 minutes of working it stops automatically. Also I will mention some aspects regarding your behavior, before you made your false accusation: -in one night of your staying you drank 2 bottles of wine, but we think that you forgot about this think even that you signed your receipt and the next day you accused us and our staff that we stole from you -also, in all of the days of your staying here as guests, we allowed you to drink your home wine, even this think is forbidden and in your review you forgot to mentioned that you spilled wine all over the upholstery chair also on your son pants and you put them to soften in the bathtub shower, maybe that`s why the housekeeping didn`t clean your bathtub in that day. -in the day that we communicated you, remembered you, not even charged you for the upholstery chair that you damaged entire and you made a big scandal at the front desk (we want ro remind you that the cost of the replacement of the upholstery chair it was half of your accommodation cost) Regarding the behavior and hospitality of the owners which they have with all our guests, you can not understand and appreciate from the moment that you don`t know how to behavior and you don`t have the minimum of decency regarding a location of 4* where everyday we try to do our best and to offer the optimize conditions for all our guests. Thank you and we appreciate all types of reviews, because in this way, we can improve our services in the future!
22 January 2015|
Answer
Response from rodion77 | Reviewed this property |
Dear Sir/ Madam, Thank you for your reply: Here is mine How do you explain the fact that you had to pay a fee to the National Authority for Consumer Protection regarding my case (my complaint about the online rate per room... More
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Room Tips
"All rooms are perfect to stai in they all have balcony first floor is the best"
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"Suites are very large."
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"Room with view to river, to the forest can benefit from noise in the case of group parties - team building."
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"If you like big balcony the choose a room on the first floor. Personally I recommend the suite (room 9)."
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