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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,430 Reviews from our TripAdvisor Community

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Showing 715: English reviews
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Surrey, United Kingdom
Reviewed 3 days ago NEW

Stayed here for two nights break whilst travellling from London to Hong Kong by train. Location is perfect, next to metro station - once stop to kremlin etc. Also nice restaurants easy to walk to. Room very comfortable, and staff very helpful and friendly. I was allowed to check in at 11am which was really helpful. More information in room...

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Thank ANDY K
London, United Kingdom
Reviewed 4 days ago NEW

This is a really nice hotel for a city break in Moscow: great location, right beside Arbat street; close to the main touristic attractions; nice room; great staff. Couldn't have picked a better hotel for our extended weekend in Moscow!

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Thank Rachel L
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Rachel! Thank you very much for your exciting feedback on Tripadvisor.com regarding your stay at Mercure Arbat Moscow hotel! We are extremely glad to know that the hotel met your expectations with its cleanliness, decency, comfort and, of course, its staff! That is the greatest reward for us! We are always happy to see you at our hotel again!...

Tunis, Tunisia
Reviewed 6 days ago NEW

From the reservations to the front desk, they where all very helpful. Reservations extended, airport pickup change, room change, nothing was too much and always with a large (and sincere!) smile to help. The restaurant/bar, casual concept, is nice and the good selection to have a quick meal. The only aspect which could be improved is the gym. A tiny...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Christophe P
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Christophe! I would like to thank you for taking the time to review us on Tripadvisor.com following your recent stay at Mercure Arbat Moscow hotel. Many thanks also for the words reserved for the team, it is wonderful to hear that you were delighted with our warm and friendly welcome. It is a pleasure to read, that you enjoyed...

Reviewed 1 week ago via mobile

First visit to Moscow. Stayed here for 10 days. Excellently located at the end of the very pleasant and pedestrianised Old Arbat St - and also next to New Arbat Street, both of which have numerous shops, bars and restaurants to offer. Also a metro station on the doorstep. Staff were all extremely friendly and helpful, giving me tips and...

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Thank Ben K
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Ben! Thank you for sharing your glowing feedback of your experience with us at Mercure Arbat Moscow hotel. I am delighted that you highlight our superb location, breakfast & the high level of service displayed by the team. We highly appreciate your willingness to stay at Mercure Arbat on your next visit to Moscow. We will be extremely happy...

australia
Reviewed 1 week ago via mobile

We stayed at both the Mercure Arbat and the Mercure Baumanskaya during our recent stay in Moscow. ( I have reviewed Baumanskaya separately.) Both are similar in terms of comfort; great beds, great showers, extremely clean and comfortable in every way. And both are two metro stops from the centre. The Arbat location is slightly better as it's a little...

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Thank janebieger
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for posting a positive review of your stay at Mercure Arbat Moscow. Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We are delighted you enjoyed staying in...

Hershey, Pennsylvania
Reviewed 2 weeks ago

Very nice small hotel in the center of the city. Very friendly staff. Several good restaurants in the area. 15-20 min walking distance to Kremlin. Comfortable and clean rooms. Metro station is next to the hotel-makes it very accessible to major attractions in the city.

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Thank Russoturisto1
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you so much for taking the time and posting such positive feedback regarding your recent stay at Mercure Arbat Moscow hotel. We are pleased to hear that you enjoyed our central location with many of Moscow’s sightseeing at a walking distance and an adjacent transport hub for easy access around the city what is good both...

Brisbane
Reviewed 2 weeks ago

This hotel is in a great location - near Old Arbat, a popular, touristy mall with a variety of restaurants and other shops. (It took us about 30 minutes to walk to Red Square). Almost across the street is a metro station. The metro provides an excellent service with trains every 1 to 2 minutes. At the end of Old...

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2Thank LAR60
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! First of all, let me sincerely thank you for choosing Mercure Arbat hotel for your stay in Moscow and for posting such a wonderful review about us on Tripadvisor. It’s a great pleasure for us to know that you truly enjoyed staying with us and that you gave a detailed description about the convenient location of the...

Reviewed 3 weeks ago via mobile

It has what any business hotel should have. Good service, clean, everything new and very well kept. But it's tiny. Really tiny. If you are more than 1 person you may have to constantly ask them to get out of the way just to be able to get to the bathroom. Also, thin bathroom walls. I was happy with it....

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1Thank Mijal Z
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! I would like to thank you for taking the time to review us on Tripadvisor.com following your recent stay at Mercure Arbat Moscow hotel. It is a pleasure to read, that you enjoyed hotel’s cleanness, good service and wonderful location. We look forward to welcoming you back in the near future. Kind regards, Elena Gorodinskaya Rooms Division...

Atlanta, Georgia
Reviewed 4 weeks ago via mobile

Stayed at the Mercure Arbat for 3 nights last week. From the process of obtaining my voucher for my visa, to the check in, to the staff, to the location, to the property, to the rooms themselves and to the food I would give this hotel 5 stars. They do everything right and I will be returning in the next...

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1Thank SouthernSkyAdv
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for sharing such a wonderful review of your Mercure Arbat Moscow hotel experience! Being a 4-star boutique hotel we are absolutely thrilled to be evaluated as a 5-star hotel. We truly appreciate your kind compliment! It's a great pleasure that you highlight our fantastic location, plentiful breakfast and that the team impressed you with their...

Paris, France
Reviewed 16 February 2017

speaks English and hotel is clean. On my first stay I was in a very spacious room, but just under the roof so the downward sloping ceiling can (and did!) occasionally crash with the guests' head. The second time I was, for another few days in a room located on the second floor, less hazardous but much smaller (too small)....

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Thank daninaim
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! I would like to thank you for taking the time to review us on Tripadvisor.com following your recent stay at Mercure Arbat Moscow hotel. We are very happy to know that you enjoyed the hotel cleanness and plentiful breakfast. The team is equally delighted with your generous comments about their English knowledge. Regarding rooms I would like...

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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Region: Russia > Central Russia > Moscow > Arbat
Price Range: RM399 - RM1,373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#6 Luxury Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Arbat Moscow staff and other travellers.
16 questions
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Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“city break”
 of 5 bubbles 87rachell, 19 Mar 2017 | Read review
“Great location and friendly staff”
 of 5 bubbles Russoturisto1, 6 Mar 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles LAR60, 4 Mar 2017 | Read review
“some rooms has a beautiful view”
 of 5 bubbles andranikg_13, 24 Nov 2016 | Read review
“Away from street and upper floors”
 of 5 bubbles 801stephen, 14 Nov 2016 | Read review
5 of 5