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Mercure Arbat Moscow

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Traveller (533)
Room & Suite (320)
Dining (41)
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Overview
  • Excellent70%
  • Very good26%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,652)
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All reviewssmolenskaya metro stationprivilege roomred squarewhite rabbitgreat hotelexcellent locationwalking streetsouvenir shopsminute walkfree wifiperfect staywalk in showerhighly recommend this hotelstandard roomcomfortable hotelbreakfast buffetreception staff
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211 - 215 of 818 reviews
Reviewed 16 April 2016 via mobile

Nothing really to complain about. They could improve having more service personnel during breakfast. But in general very good. Nice and clean. The room was bigger than expected even if it is not very big. Some 30 minutes Walking distance to the city center if...More

1  Thank Carlos S
Response from Elena G, Front Office Manager at Mercure Arbat MoscowResponded 20 April 2016

Dear Carlos! Many thanks for your feedback on your stay and thank you for choosing Mercure Arbat Moscow! We are very glad to know that the hotel met your expectations with its location and rooms. Regarding your comments about the restaurant, we have already sent...More

Reviewed 10 April 2016 via mobile

Very accommodating as we arrived early - they even replenished our towels and refreshments. Good location to subway and shops. Comfortable and clean Staff incredibly efficient and informative helpful and friendly. Do not miss breakfast complete with proscecco to start the day - the ultimate!More

2  Thank Louisa A
Response from Irina N, General Manager at Mercure Arbat MoscowResponded 11 April 2016

Dear Valued Guest! Thank you so much for choosing Mercure Arbat Moscow and taking the time to place your review of our hotel. We are very grateful for your positive comments about our comfortable and clean rooms, warm and welcoming attitude of our team. Thank...More

Reviewed 10 April 2016

This is an excellent hotel. Great, central location, exceptional service, spacious and tastefully decorated rooms and common areas. One of the best mercure hotels I have stayed in and I will definitely be going back there again.More

Review collected in partnership with Accorhotels.com
1  Thank anna12341234
Response from Irina N, General Manager at Mercure Arbat MoscowResponded 11 April 2016

Dear Anna! Thank you very much for sharing your impression regarding your recent stay at our hotel. Positive feedbacks from our guests are the greatest reward for us. We will be glad to welcome you back at Mercure Arbat Moscow during your next stay in...More

Reviewed 7 April 2016

This is my 10th or so stay with this hotel, and not for a moment have I experienced any disappointment. Staff's professionalism and warmth, great decor, impeccable location, high service and cleanliness standards. Well done Mercure Arbat!More

1  Thank Victor K
Response from Irina N, General Manager at Mercure Arbat MoscowResponded 8 April 2016

Dear Victor! On behalf of all our team let me thank you for your loyalty to Accor and especially to Mercure Arbat Moscow Hotel and your kind words about us. It’s a great compliment for us to hear that you were completely satisfied with the...More

Reviewed 7 April 2016

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Review collected in partnership with Mercure Hotels
Response from Irina N, General Manager at Mercure Arbat MoscowResponded 8 April 2016

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$75 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Moscow
#5 Luxury Hotel in Moscow
#6 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Moscow
#5 Luxury Hotel in Moscow
#6 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (533)
Room & Suite (320)
Dining (41)
Amenities (28)
Family and Play Areas (2)
Nearby
Arbat
Crowds of tourists, both local and international take
in Old Arbat and its modern and gigantic peer – New
Arbat. One reason visitors keep coming is no doubt
Konstantin Melnikov’s famous private house, now open
to the public and worthy of a visit. After exploring
one of the oldest parts of Moscow, avoid the crowds
and turn to the side streets and boulevards where
calmness and affordable food is plentiful.
...More
Questions & Answers
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orlytModi_in
4 April 2018|
AnswerShow all 4 answers
Response from drchambersuk | Reviewed this property |
I always get a privilege room as I am a platinum card holder with Accor Hotels. The difference is a fully stocked fridge that is free, only water, soft drinks and juice. I am not aware of a lounge for privilege rooms. This... More
2
Votes
Muhammad61
10 November 2017|
AnswerShow all 5 answers
Response from BartLRW | Reviewed this property |
Arbat street is just 1 block away
1
Vote
Google Translation
Muhammad61
10 November 2017|
AnswerShow all 6 answers
Response from Elena G | Property representative |
Dear Muhammad, good afternoon! Thank you for your question! Mercure Arbat ideally located in the historical center of Moscow at the most beautiful pedestrian street of Arbat (just 160 m. from the hotel), famous by its... More
1
Vote
Room Tips
"I did ask for, and receive, a quiet room."
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"best location, bet staff, friendly"
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"The whole place is quiet. I only heard a baby once in a month for a few minutes."
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"We were in 235 and even though alongside the busy road the windows are double glazed so minimal traffic noise"
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