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Moscow Marriott Grand Hotel

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#21 of 302 Hotels in Moscow
Certificate of Excellence
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1 room 2 adults 0 children
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1,316 Reviews from our TripAdvisor Community

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Showing 716: English reviews
Skawina, Poland
Reviewed 12 November 2016

On check-in I was told that breakfast was not included in my rate and would I like to pre-pay for breakfast. I duly handed over my credit card and sign the form only to be then told that actually the breakfast was included. However at breakfast on the 2nd day I was presented with a check to sign for my...

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Helpful?
Thank SleepyNeil
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear SleepyNeil, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we...

Oppegard, Norway
Reviewed 9 November 2016 via mobile

This was my third time in Moscow and second time in this hotel. The hotel is just what you expect from a Marriott hotel. The door-man/security guard could be a little for polite and helpful. That would make the impression so much better. Reception is effective and nice, rooms are ok with comfortable beds and ok bathroom. The lobby bar...

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Helpful?
Thank Steriks
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Steriks, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. Please accept my apologies for the disappointment that have been caused by some of our associates. We will pay additional attention to quality service provided to our guests in lobby area. I would...

Reviewed 7 November 2016

As a couple on our 1st escorted tour, we arrived at 2AM and checked in with no problems. It was quick with friendly faces so early in the morning. Our room was great, though I do agree the pillows are too soft, but all was well. Loved that it offered wash cloths, big bath towels, bath robes, and resupplied amenities...

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Helpful?
1Thank Beverlyn D
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Beverlyn D, Thank you for sharing your review and recommendations on TripAdvisor. It is really nice to know that you had a good stay with us and that the team made your stay comfortable and memorable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have...

Reviewed 5 November 2016

I thoroughly enjoyed my stay here. Check in was very easy and the reception staff were extremely helpful (as were all staff that I interacted with during my stay). The room was very well appointed and quite spacious. King size bed, sizeable bathroom, sofa, table and chairs, television, tea & coffee making facilities. (Pillows were too soft for my liking...

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Helpful?
Thank swoodley60
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear swoodley60, Thank you so much for your wonderful review! It is guests such as you who motivate us to exceed expectations with every stay. I will share your delightful review with colleagues across the hotel who will be happy to read your words. We hope your travels bring you back to Moscow soon so that we can welcome you...

Short Hills, New Jersey
Reviewed 3 November 2016

My favorite hotel in Moscow. Great knowledgeable staff, elegant rooms, large bathrooms. Convenient to sights, such as Red Square, restaurants and shopping. There concierge lounge one of the best in the chain. Recommend this hotel for a great experience.

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Helpful?
Thank janettaube
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear janettaube, Thank you for visiting our hotel and taking the time to write a review. I am very glad that you were satisfied with the level of the hotel and services provided. I am happy that we made your stay at Marriott Grand Hotel enjoyable and memorable. Thank you for recommending us to other guests. The Marriott Grand team...

Solana Beach, California
Reviewed 1 November 2016

Everything about this hotel is noteworthy; the staff, accommodations, food and location. We were able to walk to Red Square from the hotel. Excellent restaurants and grocery markets close by. Rooms were large compared most European hotels. I highly recommend this hotel.

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Helpful?
Thank Marylyn R
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Marylyn R, Thank you so much for your wonderful review of your recent stay at the Moscow Marriott Grand Hotel! It is guests such as you who motivate us to exceed expectations with every stay. I will share your delightful review with colleagues across the hotel who will be happy to read your words. We hope your travels bring...

Lima, Peru
Reviewed 28 October 2016

Very elegant and comfortable hotel. Delicious breakfasts. Good size rooms with comfortable king size beds. Large bathrooms with all amenities. Excellent location, nice walk to Red Square. Metro is only a few feet away. Restaurants and museums are nearby.

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Thank luisa2015sep
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear luisa2015sep, Thank you for taking the time to write your review on Trip Advisor. It was a pleasure to welcome you as our guests at the Marriott Moscow Grand Hotel and we are delighted to know that you had an enjoyable stay with us. We sincerely do hope that we would have the opportunity of welcoming you back again...

Brisbane, Australia
Reviewed 27 October 2016

We had a four night stay in this hotel which we found to be more than satisfactory in every way . I have stayed in Marriott properties in a number of countries and they all seem to maintain a high standard, and the Moscow Grand was no exception. Service in all areas was excellent. Rooms were clean, comfortable and quite...

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1Thank rogeria l
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear rogeria , Thank you for sharing your review on TripAdvisor. It is really nice to know that you had an enjoyable stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest....

Reviewed 24 October 2016

Hotel is big, with history, and impressive. The breakfasts are worthy of a Michelin star. Very quick check-in via Mobile Application of Marriotte. Especially it is very appreciated after night flight and early arrival.

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Thank Saule S
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Saule S, Thank you very much for your wonderful review of your recent stay with us. I am delighted that you felt comfortable even before your arrived to the Moscow Marriott Grand Hotel - thanks to Mobile Check-In. And of course our team pride themselves on making all our guests feel welcome and perfectly at home from their first...

Caracas, Venezuela
Reviewed 22 October 2016 via mobile

The hotel is very well located in one of the main arteries of the city and within walking distance of restaurants, cafes, museums, churches, the Red Square, The Kremlin and so forth. The hotel receptionists were for the most part unsmilingly polite but efficient; check-in was speedy. The rooms was quite large with a mix of well preserved and tired...

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Helpful?
Thank Kh445
Maxim B, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Kh445, Thank you for your interest to the Marriott Grand Hotel when visiting Moscow. I would like to bring my sincere apologies for not meeting your expectations in regards room condition and service provided by our staff. However I an glad to see that you appreciated breakfast, amenity, linen quality. Your feedback was shared with entire management team to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Lobby Bar
Lobby Bar
Cuisines: Bar, International, Pub
Samobranka Restaurant
Samobranka Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Ideally located on Tverskaya street for business travelers and tourists, nearby business centers and historical places of interest: Red Square and Bolshoi theater. Moscow Marriott Grand hotel is known for impeccable service and event facilities. Our specious rooms and suites offer wonderful amenities. Stay fit in Grand Fitness Gym featuring modern equipment and indoor pool. With Grand Alexander restaurant, reflecting the very best of international cuisine, Samobranka restaurant, known for Sunday brunches, grand lobby with glass dome and fountain, you will have treasured memories of your visit. Over 855sq m of event space in Moscow city center, there is no better place to host business meetings, conferences, weddings and grand social events than in Moscow Grand hotel where creative on-site and outside catering and assistance of professional event managers are set to ensure success. ... more   less 

Additional Information about Moscow Marriott Grand Hotel

Address: Tverskaya st., 26/1, Moscow 125009, Russia
Region: Russia > Central Russia > Moscow
Price Range: RM512 - RM1,077 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moscow Marriott Grand Hotel 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity and Marriott so you can book your Moscow Marriott Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Moscow
Moscow Marriott
Hotel Style:
#15 Spa Hotel in Moscow
#15 Romantic Hotel in Moscow
#17 Business Hotel in Moscow
#18 Family Hotel in Moscow
#20 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Moscow Marriott Grand Hotel staff and other travellers.
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Questions? Get answers from Moscow Marriott Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the river.”
 of 5 bubbles AmritaPotdar, 26 Dec 2016 | Read review
“Quiet throughout the hotel guest floors”
 of 5 bubbles GlenB396, 22 Nov 2016 | Read review
“we were on the 5th floor looking out to the court yard. it was quiet”
 of 5 bubbles microdotty, 14 Nov 2016 | Read review
“Always request rooms between the 2d and 7th floors when traveling. Those are most reachable by emergency services (fire, in particular).”
 of 5 bubbles 542mlm, 6 Oct 2016 | Read review
“Very luxurious room. Amazing bathroom. Recommended”
 of 5 bubbles , 26 Sep 2016 | Read review
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