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Crowne Plaza Moscow World Trade Centre

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#35 of 297 Hotels in Moscow
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1,367 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Moscow World Trade Centre
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Showing 559: English reviews
Ash, United Kingdom
Reviewed 11 August 2012

The main part of the hotel is a throwback to a bygone era of glamour. To be honest a bit dated now but clean and spacious. I was upgraded to the club wing which was very good. A huge room with a view overlooking the river. The room had a walk in shower, bath, new tv and huge bed. All...

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Helpful?
1Thank PhilDowdell
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear PhilDowdell, Thank you for taking your time and posting a review concerning your experience in Crowne Plaza Moscow hotel. We were really excited to read you loved our Club building and the service we provide. Please kindly take notice that the gym with the swimming pool is operated by a tenant company ‘Atlantis’ and Crowne Plaza management could not...

Somerset
Reviewed 10 August 2012

The room was fine, the elevators worked and the clock in the groundfloor lounge provides amusement. So what is the downside Our tour guide sold us stamps for postcards which we told we could post in the reception area which we duley did. These took 4 weeks to arrive at their destination, either the hotel does not bother to empty...

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Helpful?
Thank ichibanwanderer
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear ichibanwanderer, We appreciate your feedback regarding your stay at Crowne Plaza Moscow WTC. We are happy to learn that you enjoyed our rooms, lobby and breakfast at Real Food Restaurant! Please be kindly informed that post box is located in the hotel lobby near reception desk with every day mail collection. International mails may take quite long time due...

Edinburgh
Reviewed 5 August 2012

I have been to Moscow on business a few times and lets be honest, Moscow is an expensive city. Hotels are not cheap and and you have to balance your stay between having a nice comfortable room, location and cost. The Crowne plaza offers all 3 of these. My room was great, had fantastic view over looking the river from...

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Helpful?
2Thank VHE1109
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear VHE1109, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We were very happy to know you found the hotel fantastic, the breakfast delicious and the staff helpful. We would be happy to welcome you back to Crowne Plaza Moscow during your next visit to Moscow. Kind regards, Victoria Morozova...

Tehran
Reviewed 4 August 2012

Very clean and comfortable room. The view was fantastic. View over Neva river and Radisson Hotel which the building is one of the touristic attractions. I loved the breakfast here. Various options from sushi to different omelets. The lobby is nice too and there are corridors which by the time we were there, there were some nice paintings on the...

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Helpful?
Thank Shadim
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Shadim, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We appreciate your nice comments and are really happy to learn that you consider the hotel great and the rooms comfortable, the staff helpful and the breakfast delicious. We are looking forward to welcoming you back to Crowne Plaza Moscow...

Nairobi, Kenya
Reviewed 23 July 2012

I stayed in the Moscow Crowne plaza a couple of days for business travel. The hotel's interior is quite scenic, with a glass elevator from which you can see the hall below. Staff typically Russian, ie assertive and not too friendly at first glance. Room was nice and clean. This is the only hotel I have been in Moscow so...

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1Thank vitt71
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear vitt71, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We were pleased to read that you found our hotel appropriate regarding your needs as well as you found the transparent elevators and the wonderful lobby view from the cabins entertaining. We would be happy to welcome you back during...

Ljubljana, Slovenia
Reviewed 18 July 2012

At the moment I am staying in Crown Plaza in Moscow. It has a very good position if you are in Moscow on bussines and have meetings in the World Trade Centre or you are taking part in exhibiton centre on Krasnaya Presnya which is about 5 minutes walk from the hotel. To enter the hotel you will have to...

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Helpful?
1Thank Ales11_11
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Ales11_11, Thank you for taking your time and posting a review concerning your experience in Crowne Plaza Moscow hotel. We would like to kindly inform you that the security check procedure you had to pass before entering the hotel is aimed at keeping our guests safety at the highest level. For the same reason all elevators are operated only...

Edinburgh
Reviewed 15 July 2012

Strange security procedure at the front door, I have to say! Anyhow, you walk into an impreseeive lobby area, with glass-backed lifts crawling up an internal wall until they disappear through the ceiling to the higher floors. Check-in is briskly efficient in the Russian way of things. I had booked a taxi that arrived twenty minutes early. Front desk phoned...

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Helpful?
Thank Copey53
Management response:

Dear Copey53, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We were pleased to learn that you found our hotel comfortable and pleasant and the lobby with transparent lifts attractive and entertaining. We would like to kindly inform you that the procedure you had to pass before entering the hotel...

Reviewed 6 July 2012

Worst hotel staff of the world. Not sure, why they are so grumpy. Rooms can be nice if you get the river view. Staff attitude kill your day. They make you wait, don't empathize. This poor review is also because pathetic value for money. Please don't have breakfast or any food in the hotel. Its awesomely expensive. To the extent...

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Helpful?
2Thank Vvarun1109
Management response:

Dear Vvarun1109, Thank you for your feedback. Unfortunately according to lack of concrete information in your review the administration of the hotel is not able to deal with the mentioned complaints concerning our staff. Please feel free to contact me via e-mail to describe the occurred problem in details and let us take further appropriate actions. Please kindly consider that...

Vjcrdf
Reviewed 2 July 2012

Our foreign business partners always prefer to stay in this hotel when they come to Moscow. Convinient location and very good service.

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Helpful?
Thank Lidia B
Management response:

Dear Lidia B, Thank you for taking your time and posting a review concerning your experience with Crowne Plaza Moscow hotel. We are glad to learn that the guests of your company are happy and comfortable with our hotel and services. We would be glad to see your foreign partners in Crowne Plaza again during their visits to Moscow. Kind...

Johannesburg, South Africa
Reviewed 1 July 2012

I am writing this review while I am in this hotel! I am on a tour with Insight Vacations and the hotel was chosen by them, we are a couple with a 13 year old child.I am disappointed because when we got to our room we had 2 single beds and a roller bed for the child, I wish hotels...

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Helpful?
1Thank Yasmin2
Management response:

Dear Yasmin2, Thank you for taking your time and posting a review concerning your experience in Crowne Plaza Moscow hotel. We would like to kindly explain that according to the terms and conditions of Priority Club rewards a complimentary upgrade is always subject to room availability of a higher grade and is obligatory only for Platinum Priority Club members. We...

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Russia's Leading Business and Conference Hotel Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suite both business executives and leisure visitors. The Hotel is located in Moscow in the vicinity of Government House of the Russian Federation, business complex Moscow City and exhibition complex Expocentre. Historical heart of the city is within walking distance. The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for comfortable rest and efficient work, including free WiFi access throughout the hotel. Luxury styled club rooms with breathtaking panoramic views over Moscow and modern spacious interiors offer its guests enhanced services as well as access to Club Lounge with Club breakfast and hors d'ouevres throughout the day. Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. Crowne Plaza Moscow WTC is an ideal venue for events of various types. Guests are welcome to advantage from 7 modern fully equipped Club meeting rooms with individual A/C and natural daylight including 4 VIP Lounge Meeting Rooms on the 20th floor with panoramic views over Moscow. From intimate gatherings to lavish receptions for up to 1200 guests WTC offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: RM213 - RM847 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
Reservation Options:
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza
Hotel Style:
#24 Family Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
#32 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Moscow World Trade Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Moscow World Trade Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room with river view”
  • view to river
  • room
  • room
  • Bathroom
  • room
  • room
 of 5 bubbles Eyrice, 7 Dec 2016 | Read review
“Definitely get CLUB ROOMS on the HIGHEST FLOOR possible!”
  • Snacks
  • Night View
 of 5 bubbles AG4E, 13 Nov 2016 | Read review
“River view is beautiful.”
 of 5 bubbles UWaterlooTraveller, 22 Oct 2016 | Read review
“higher floors offer best views.”
 of 5 bubbles frank1e, 7 Oct 2016 | Read review
“Ask for a room with river view and far from de elevators.”
 of 5 bubbles luismA9809OY, 25 Sep 2016 | Read review
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