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Crowne Plaza Moscow World Trade Centre

1,643 reviews
#27 of 335 Hotels in Moscow
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Traveller (1216)
Room & Suite (580)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“club room”(31 reviews)
“the main hotel”(7 reviews)
“ukraine hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Moscow World Trade Centre
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Contact Info
Name/address in local language
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Reviews (1,643)Write a Review
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215
259
98
37
24
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverriver viewbusiness tripsmall supermarketred squarebusiness travelersbusiness centermetro stationreception staffshopping mallstandard roombreakfast buffetfantastic hotel
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381 - 385 of 633 reviews
Reviewed 16 July 2013

My friend and I recently stayed at this hotel. It is beautiful! The rooms are quite large and the bathroom plenty of room for two. Amenities such as ironing board, iron, hair dryer etc all excellent. TV was good. My friend enjoyed the Wifi while...More

Thank Pauline R
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 24 July 2013

Dear Pauline R, Thank you for taking your time to share your feedback with us. It was a pleasure to learn you found the hotel, your room and the services we provide comfortable and enjoyable regarding your preferences. We would be pleased to welcome you...More

Reviewed 10 July 2013

Standard type of business travellers hotel with al the amenities that the standard guest would expect. Nice rooms with balcony, plenty of power outlets, desk, lounge and sitting room, 2 bathrooms. 2 big LCD TVs, free wifi. Very comfortable bed, and the lavender pillow spray...More

Thank Peter J
Response from TsDen, Manager at Crowne Plaza Moscow World Trade CentreResponded 11 July 2013

Dear Peter J, thank you for your detailed review and your compliments towards our staff. We are very much pleased to hear that we met your expectaitions. It was also good to know that you found our sleep amenities kit useful. I have passed your...More

Reviewed 9 July 2013

If you are staying at the Crowne Plaza WTC in Moscow, make sure to book a Club room, in a new building (entrance #10): the rooms are much more spacious, modern, comfortable, with a great bathroom, and the beds ensuring excellent quality of your sleep....More

Thank FromBLCK
Response from TsDen, Manager at Crowne Plaza Moscow World Trade CentreResponded 10 July 2013

Dear FromBLCK, thank you very much for your positive comments about your stay with us. We are very much pleased to hear that you enjoyed our modern club rooms, service and facilities. During your next visit I would also like to recommend you to try...More

Reviewed 3 July 2013

This is a standart Crowne Plaza hotel, with a booring rooms and outdated bathroom. Staff is ok, can be rude sometime. As this is a part of huge WTC complex, this place is also huge,with 560 rooms. Rooms facing a river have a magnificient view,...More

Thank GlobalTraveller81
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 4 July 2013

Dear airiar, Thank you for taking your time and posting a review concerning your experience with us. It is great you liked your room view. Please take a kind notice that our Club room has superior modern rooms with magnificent city views from panoramic windows....More

Reviewed 3 July 2013

Just finished an insight tour in Moscow where we stayed at this hotel. Each time you enter the hotel you go through a security metal detectors. For such an international hotel which is situated right next door to the world trade centre the staff struggle...More

1  Thank VMyt
Response from VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade CentreResponded 4 July 2013

Dear VMyt, We highly appreciate your time posting a review concerning your accommodation at Crowne Plaza Moscow WTC. Safety of our guests is a top priority for us. That is why we kindly ask all our guests to go through metal detectors at the entrance....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$84 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$84 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Moscow
#25 Romantic Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1216)
Room & Suite (580)
Dining (78)
Pool & Beach (4)
Amenities (22)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
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358GMan
Club Level question. I have stayed here 2x on club level. Just where is the club level lounge? All I ever see is the dining area with some chips, coffee and water. Club levels I stay at have a bar area for complimentary drinks other than water. One time they did have a bottle of wine and champagne. There is a nice bar just outside the dining area, but I have gone in and they claim they're not open (I have never seen anyone in there even getting a beer. I need a paying job like that) I usually end up at one of the bars in the lobby area for a drink with a client. I like this place and some of the employees remember me but starting to question the club level experience. I do appreciate the bottle of wine in my room for my birthday. Big 60 this year while there. Management is very good to me and I like them all, but....
9 November 2017|
AnswerShow all 6 answers
Response from Paul W | Reviewed this property |
There isn't a "Club" level experience at this hotel. There is only one bar and that is in the main hotel foyer area. I guess the "Club" classification is with reference to the standard of the rooms and views from them. I... More
1
Vote
May_TravelShoot
17 December 2016|
AnswerShow all 5 answers
Response from Maria S | Property representative |
Dear May_Avi88, Thank you for your question to Crowne Plaza Moscow World Trade Centre! Our hotel provides free visa support services to its guests (1500 RUB charged only in case of reservation cancellation or no-show... More
0
Votes
Google Translation
zendehdel
1 September 2016|
AnswerShow all 6 answers
Response from Anna K | Property representative |
Dear zendehdel, Thank you for the question. Please be kindly informed that the swimming pool is managed independently from the hotel and is now closed for reconstruction. Kind regards, Anna Kalinina, Quality Manager
1
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123456
Room Tips
"Front rooms on top floors would be best."
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"club rooms"
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"Book a higher room and facing the river ."
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"Prefer a room facing the river"
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