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Novotel Moscow City

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Traveller (615)
Room & Suite (236)
Dining (38)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“shopping mall”(35 reviews)
“metro station”(50 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,423)
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392 results
Traveller rating
163
154
49
12
14
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LanguageEnglish
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163
154
49
12
14
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All reviewsshopping mallbusiness districtmetro stationbusiness hotelbusiness tripnespresso machinebig mallexecutive roommodern hotelexcellent hotelwalk in showereasy accessmin walkingexcellent staycomfortable roomsdouble bedchecking in
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1 - 5 of 392 reviews
Reviewed 5 days ago via mobile

Beautiful hotel just wished the staff was more open and less aggressive. Seemed very rude when asked questions about anything .. I’d give less but one star is the minimum. Maybe they are nicer if you are Russian.More

Thank Alejandro C
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 3 days ago

Dear Alejandro, Thank you for your feedback. We are really sorry you had such a negative impression about our staff. We apologise if we made you feel this way. We would be grateful if you could kindly contact us directly. Looking forward to hearing from...More

Reviewed 1 week ago via mobile

The hotel is based in a very convenient place. Was ideal for my business trip, I didn’t have to worry about beating he mad traffic. The breakfast was 5-Star with choices of of various choices to suite everyone. Weekend champagne was a pleasant surprise The...More

Thank Teresa C
Reviewed 3 weeks ago

Near Metro Station and Department Store but far from down town Junior suite room is beautiful and big room for 3 person but maid not set roller bed and accessery for 3 person, Restaurant is ok but have not various of food

Review collected in partnership with Accorhotels.com
Thank wirotejet
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 3 weeks ago

Dear Guest, Thank you for your feedback. Your comments are important to us- will take them into consideration. Looking forward to welcoming you back, Anna Bakumenko Quality & Attitude Manager

Reviewed 3 weeks ago via mobile

I stayed for 4 nights on business. The architecture of the outside of the building fits in with mirrored glass of the surrounding buildings. Check in was very quick and easy. The room I stayed in was decorated to good standard. The bathroom was also...More

Thank Michelle R
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 3 weeks ago

Dear Michelle, Thank you so much for the detailed feedback! We are happy to know you appreciated our location and the level of service. We will take into consideration the comment regarding the noise- we do apologise you experienced an inconvenience. Looking forward to welcoming...More

Reviewed 4 weeks ago via mobile

Very good hotel in modern part of Moscow where you can find everything you need just behind the corner (shops, restaurants, spa, etc.). Big and well equipped rooms, friendly staff and good gym. You will enjoy it!

Thank Anastasiia_Maiboroda
Response from NovotelMoscowCity, Quality & Attitude Manager at Novotel Moscow CityResponded 4 weeks ago

Dear Anastasiia, Thank you so much for your feedback! We are glad to know you enjoyed your stay with us! Looking forward to welcoming you back! Sincerely, Anna Bakumenko

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$67 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Romantic Hotel in Moscow
#19 Spa Hotel in Moscow
#26 Business Hotel in Moscow
#26 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Romantic Hotel in Moscow
#19 Spa Hotel in Moscow
#26 Business Hotel in Moscow
#26 Luxury Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (615)
Room & Suite (236)
Dining (38)
Pool & Beach (3)
Business Centre & Event Rooms (22)
Family and Play Areas (2)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
Ask a question
desafinado74
1 October 2017|
AnswerShow all 5 answers
Response from annesky | Reviewed this property |
Sorry I haven't been in that room.
1
Vote
Google Translation
Dilaŋ N
30 July 2016|
AnswerShow all 3 answers
Response from D K | Reviewed this property |
The hotel is surrounded by office towers and there's no panoramic view
1
Vote
Taj A
16 February 2016|
AnswerShow all 3 answers
Response from MAB-India | Reviewed this property |
You can write in to the hotel for accurate replies. Some hotels in Russia do provide the invitation letter provide you prepay the stay cost.
0
Votes
Room Tips
"Do not accept a room with poor WiFi (unlike us)"
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"Facing not twards to street"
Read review
"within easy reach to the airport"
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"Avoid big fairs and look for the weekend, often nice deals possible."
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